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Tru By Hilton Roanoke Hollins

2.5 star property

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Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Lobby
Fitness facility
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Eleanor D. Wilson Museum
    ‪3 min drive‬
  • Place, Valley View Mall
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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About this property

Tru By Hilton Roanoke Hollins

Hotel with free parking, near Hollins University
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Tru By Hilton Roanoke Hollins offers 82 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Roanoke Hollins. During your stay, you'll be close to Hollins University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hollins University and 8 minutes from Carvins Cove
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. Tru By Hilton Roanoke Hollins also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities
Great stay. Clean room. Digs allowed.
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Elijah

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would really recommend this to everybody good hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
The night staff were very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful experience
Stayed 1 night in Nov 2025

4/10 Poor

Deneva

Stayed 1 night in Nov 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities
Staff and property were both excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enough variety hard boiled eggs, bagels, toast, english muffins
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Cara

Stayed 2 nights in Nov 2025

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Amenities
When I checked in the 2 clerks had to finish their personal chat before waiting on me. The room was horrible. No carpet, bad sound proofing (i could hear people stomping around overhead and planes taking off at nearby airport), only one bedside table which was 15 inches in diameter with no lamp, no real closet, just a 20-inch bar with 5 hangars and 3 pegs on the wall, no towel bars in the bathroom just 3 6-inch long pegs on the wall, shelves for towels and incidentals were too narrow, squeeze bottle of soap on the wall was too difficult for arthritic hands to operate.
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
The window shade was broken in the room and the bed was hard as a rock. The lobby was nice though.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

4/10 Poor

Marilyn

Disliked: Amenities
Bed poor, pillows were mush, not full
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was very friendly and it didn’t matter what time it was.. 5am or 11pm at night.. room was clean and I was able to get it cold!! I’d come back here if I was in the area again
Stayed 2 nights in Oct 2025

10/10 Excellent

Ahouefa

Stayed 2 nights in Oct 2025

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2025

6/10 Okay

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine facity looks brand new. Area was very quiet. Decent food near by. Bed was comfortable. Wish they had soft close doors, all you could hear all night was people in and out of their rooms due to doors slamming.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Brand new hotel. Clean and quiet. Wish was closer to town... Breakfast was nice but not very tasty.
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
staff was friendly,good breakfast, clean room
Stayed 1 night in Oct 2025