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Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Lobby
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About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business centre and a 24-hour front desk are on-site. Change of towels is available on request
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western The Inn At Rochester Airport. During your stay, you'll be close to University of Rochester. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a 24-hour business centre, a computer and multilingual staff
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of Rochester and 7 minutes from Strong
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 399 out of 1013 reviews
Rating 8 - Good. 278 out of 1013 reviews
Rating 6 - Okay. 169 out of 1013 reviews
Rating 4 - Poor. 89 out of 1013 reviews
Rating 2 - Terrible. 78 out of 1013 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

TERESA

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and comfortable clean room
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Property conditions & facilities, room comfort
Room was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Liked: Amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Booked 3 rooms, the king room was smaller than the twin room. Heat was stuck at 86 degrees in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Yimeng

Stayed 1 night in Sep 2025

4/10 Poor

Alexander Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Stayed 1 night in Oct 2025

8/10 Good

Kristin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel, Lacking Service

Overall it was okay for our one-night stay. The two different people we saw at the front desk were both on the phone taking personal calls for extended periods of time and seemed like they could not be bothered. Check-in is regularly 3pm and a room was not ready until 2:45, even with paying an early check-in fee. Parking was included and easy. The bed was comfortable and the noise from the nearby planes was not that bad since I had a sound machine for sleeping. The hotel was fine, it was really the service that was lacking.
Stayed 1 night in Oct 2025

8/10 Good

Amarilys, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

DeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable beds, continental breakfast was good.
Stayed 3 nights in Oct 2025

2/10 Terrible

Helmut

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Ok for one night
Stayed 2 nights in Sep 2025

6/10 Okay

Sonia maria

Liked: Amenities
Didnt use airport shuttle
Stayed 2 nights in Oct 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

marc

Stayed 1 night in Sep 2025

8/10 Good

Daijon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool place
Stayed 1 night in Sep 2025

2/10 Terrible

Madison

Stayed 1 night in Oct 2025

8/10 Good

Jo Anne, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Liong

Stayed 1 night in Oct 2025

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Property conditions & facilities
Didn’t see housekeeping at all. No fresh towels in 5 days. Had to ask for everything. Only the breakfast guy was friendly
Stayed 5 nights in Oct 2025

6/10 Okay

William

Business traveller
Liked: Staff & service
The stay was ok. Accommodations were average. For the price, I expected it to be somewhat nicer.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t need shuttle Breakfast had a good variety I had yogurt waffle juice. Something for everyone Staff friendly Room clean and fresh
Stayed 1 night in Oct 2025

6/10 Okay

Delia

Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Oct 2025