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Hampton Inn Rochester Webster

2.5 star property

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Photo gallery for Hampton Inn Rochester Webster

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished
Reception
Indoor pool
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
878 Hard Rd, Webster, NY, 14580
  • Seabreeze Amusement Park
    ‪12 min drive‬
  • Strong
    ‪13 min drive‬
  • University of Rochester
    ‪17 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Studio, Accessible, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

Room, 1 King Bed with Sofa bed, Non Smoking (King Study) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, Non Smoking (King Study)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Rochester Webster

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities.
Hampton Inn Rochester Webster offers 90 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Webster hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn Rochester Webster gets high marks from our customers. During your stay, you'll be within walking distance of North Ponds Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Lake Ontario and 13 minutes from Strong
  • Cats and dogs welcome for a fee
Hampton Inn Rochester Webster offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hampton Inn Rochester Webster. The hotel can provide concierge services and wedding services. Self parking is free.

This Webster hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Rochester Hotel Webster
Hampton Inn Rochester Webster
Hampton Inn Webster
Rochester Webster
Webster Hampton Inn
Hampton Inn Rochester Webster Hotel Webster
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Hotel
Hampton Inn Rochester Webster Webster
Hampton Inn Rochester Webster Hotel Webster

Hampton Inn Rochester Webster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 999 reviews
Rating 8 - Good. 276 out of 999 reviews
Rating 6 - Okay. 63 out of 999 reviews
Rating 4 - Poor. 36 out of 999 reviews
Rating 2 - Terrible. 29 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable pricing
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 5 nights in Jan 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay with my wife. Clean, great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Friendly. Helpful. Expedia screwed up my reservation and the staff fixed it for me.
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Pool/hot tub facilities were well maintained. Breakfast had a good variety of options. The room was clean and bed was very comforatable. Will not hesitate to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service
Chair in room not comfortable. Staff was friendly. Rooms seem out dated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Staff & service, amenities
Hotel is due for a renovation.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely horrible hotel and customer service!!!

Booked this room and drove 2hrs because of the separate tub in room. Upon arrival there was NO tub in room. I spent an hour online with customer service who said they spoke with hotel to get me room I booked and that they would call me back in 2 hours to make sure it was taken care. They NEVER called back. The room was in horrible shape and Hampton Inn said I didn’t get an upgraded room because it was booked through HOTELS/EXPEDIA. I was offered no compensation or reimbursement for this unbelievable disaster
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, but could use an update.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

joel

Only problem was advertised pool and whirlpool were not maintained.truly not usable..should not advertise their avaolability if they are not maintained
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

6/10 Okay

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights at the Hampton Inn in Webster. The breakfasts were good and the beds very comfortable. We were first put in a second floor room that had a heavy perfume odor. I went down to the desk to ask for a different room and the clerk (blonde with a tan) who had just come on duty (they had just switched shifts—this was about 3:15 on Dec 23) was rude to me when I told her the issue. She minimized our concern by asking me questions like “Do you wear cologne? Do you use Dove soap? etc.”. She finally very begrudgingly gave us a room on the third floor. This room was free of the odors. Other than the rude clerk, we very much enjoyed our holiday stay. All the other staff went out of their way to make our stay comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcus

Stayed 1 night in Dec 2024