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Hilton Garden Inn Rochester/Pittsford

3.0 star property

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Photo gallery for Hilton Garden Inn Rochester/Pittsford

Terrace/patio
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Fitness facility
Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium TV channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
800 Pittsford Victor Rd, Pittsford, NY, 14534
  • Place, Powder Mills Park
    ‪16 min walk‬
  • Place, Riedman Fish Hatchery
    ‪3 min drive‬
  • Place, University of Rochester
    ‪18 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

Suite, 1 King Bed, Separate Living Area (Windsor Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

Suite, 1 King Bed, Jetted Tub (Safari Suite) | Living area | 37-inch TV with premium TV channels

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Hearing Impaired

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

2 Queen Premium With In-Room Drink

  • Sleeps 4

2 Queen Hearing Impaired

  • Sleeps 4

Windsor Suite King Bed Living Area

  • Sleeps 2

Mandarin Suite King Bed Terrace Level

  • Sleeps 2

Safari Suite King Bed Whirlpool

  • Sleeps 2

Mobility Access Queen Room with tub

  • Sleeps 4

Mobility Access King Room with Roll in Shower

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Hickory King Suite

  • Sleeps 2

Mobility Hearing Access Queen Room with Tub

  • Sleeps 4

Manhattan King Suite

  • Sleeps 2

View all photos for King Room with Pull Out Sofa

Bathroom | Free toiletries, hair dryer, towels, soap

King Room with Pull Out Sofa

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Rochester/Pittsford

An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Hilton Garden Inn Rochester/Pittsford offers 107 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rochester/Pittsford. During your stay, you'll be within walking distance of Erie Canal. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes on foot from Erie Canal and a 2-minute drive from Powder Mills Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rochester/Pittsford offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Hilton Garden Inn Rochester/Pittsford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsford hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors app mobile app before check-in.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Hilton Garden Inn Rochester/Pittsford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1006 reviews
Rating 8 - Good. 300 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Suthan, Mississauga

Stayed 1 night in Jan 2026

2/10 Terrible

Anisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Christy

Stayed 1 night in Dec 2025

2/10 Terrible

Emily

Stayed 1 night in Dec 2025

6/10 Okay

Isaac

Stayed 1 night in Dec 2025

8/10 Good

Aakanksha

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen, Westborough

Liked: Cleanliness, staff & service, property conditions & facilities
Daniel is the best! He is so kind, and goes out of his way to be helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Travelled with partner
We did not eat at the hotel, nor did we use the refrigerator. Room clean, comfortable bed, couch, chair. Microwave good. Staff pleasant and helpful. Hotel easily accessible from highway.
Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Liked: Amenities
The desk attendant was most engaging and very helpful. His name is Daniel. Kudos to him
Stayed 2 nights in Dec 2025

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities
While the room was clean, it desperately needs maintenance. Wallpaper was peeling at every seam and paint was peeling. The shower had grout issues that have nothing to do with cleanliness and everything to do with proper installation and maintenance. The toilet wasn’t bolted properly either.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Stayed 2 nights in Nov 2025

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well-stocked. The staff was very friendly. I am amazed that this has been the BEST Hilton Garden Inn that I've stayed at....much better than the one at BWI airport, Solomons Is MD, and Virginia Beach VA. A large and reasonable fitness room, a warm pool area with a hot tub that operates. quiet rooms, and plenty of parking.
Stayed 4 nights in Nov 2025

10/10 Excellent

Darrell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, Pawleys Island

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

JENNIE

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as usual!!
Stayed 1 night in Nov 2025

8/10 Good

Barbara

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hotel was quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Saba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience
Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great except the mattress, it was like sleeping on a piece of plywood it was so hard and the pillows had zero thickness/firmness to them.
Stayed 1 night in Oct 2025

8/10 Good

Katie

Stayed 1 night in Oct 2025

6/10 Okay

Brad

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025