Hilton Garden Inn Rochester/University & Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Exterior
Lobby
Breakfast and dinner served
Premium bedding, in-room safe, individually furnished, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
30 Celebration Drive, Rochester, NY, 14620
  • Place, Strong Memorial Hospital
    ‪8 min walk‬
  • Place, Highland Park
    ‪10 min walk‬
  • Place, University of Rochester
    ‪11 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Drinks & Snacks)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 4

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Premium Queen Room with Two Queen Beds

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

About this property

Hilton Garden Inn Rochester/University & Medical Center

Hotel with free parking, near University of Rochester
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rochester/University & Medical Center. During your stay, you're just a quick walk from Mount Hope Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from University of Rochester and 5 minutes from Strong
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rochester/University & Medical Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 3600 square feet (324 square metres) and includes conference space. Hilton Garden Inn Rochester/University & Medical Center also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Grappa – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grappa

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14.00 for adults and from USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Reviews

Hilton Garden Inn Rochester/University & Medical Center Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 682 out of 986 reviews
Rating 8 - Good. 204 out of 986 reviews
Rating 6 - Okay. 56 out of 986 reviews
Rating 4 - Poor. 20 out of 986 reviews
Rating 2 - Terrible. 24 out of 986 reviews

Reviews

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby, very close to the university.
Stayed 1 night in Aug 2025

2/10 Terrible

Xiaona

Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra, Wappingers Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to walk
Stayed 1 night in Aug 2025

10/10 Excellent

Tucker

Stayed 2 nights in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood stain on comforter. Squeaking beds and door hinges. I have stayed here many times and it seems the quality of the facility is declining.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Stayed 3 nights in Aug 2025

4/10 Poor

Margaret, WASHINGTON

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I operate two Airbnbs (in addition to my day job), so I am sympathetic to the challenges of cleaning. The shower had large clumps of long dark hair in the drain (in the center of the stall, so not easy to overlook during cleaning) and there was visible fecal debris on the wall around the toilet paper holder. I had two rooms reserved for myself and my son for more than $300/room (before tax). This was very disappointing and not what I expected.
Stayed 1 night in Aug 2025

10/10 Excellent

chap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Uri

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Charles B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shivaram

Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel when I am in the city. Everything is five stars location is perfect. A lot of dining places in the area and there’s a lot of doing in the city on the weekends.
Stayed 2 nights in Aug 2025

8/10 Good

carl, old bethpage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicely situated for a visit to UR. Property was very nice. One note would be that Elevators were incredibly slow for the amount of floors.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Travelled with family, Business traveller
Overall it was a good stay. The location was perfect for our visit at Eastman Dental. The facility was nice but some of the details in the cleaning were missed. I always pull back mattress pads and sheets to check for bed bugs (which I did NOT find to be very clear). However,, one of the mattresses had body fluid stains on the corner and some odd crumbs under the sheet and on the mattress pad. I found those same type of crumbs on the sitting chair.
Stayed 1 night in Aug 2025

10/10 Excellent

Vyvyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall, I will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for family wedding. This location was a convenient location, the rooms were clean and comfortable
Stayed 3 nights in Aug 2025

4/10 Poor

LISA, Avon Lake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a room about 4 hours before our arrival after a long day of driving. When we arrived, we were first told that there were no rooms available - even with a confirmation. Then witnessed a weird and unprofessional front desk discussion between employees. Finally resolved by one employee physically verifying the room was clean and available. All told about a 15 minute wait after a very long day of driving. Then we were told we could eat any snacks in the room - complimentary because of our wait. There were 2 water bottles, lol. Think they were already complimentary. Thanks! Overall, the place was clean, quiet and in a great location - just need to work on their guest reception.
Stayed 1 night in Aug 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convienent to the U of R and most of the city and eastern suburbs
Stayed 4 nights in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable accommodations. Easy walk to hospital. Enjoyed dinner at Grappa.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Stayed 1 night in Aug 2025