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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property

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Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Breakfast, lunch, dinner served; American cuisine
Exterior
Body treatments, facials, massages
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Eastman School of Music
    ‪13 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 37 sq m
  • Sleeps 6
  • 2 King Beds

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  • Free WiFi
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  • Air conditioning
3.8 out of 5, Good, 1,001 reviews
The price is CHF 141
includes taxes & fees
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About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Art Deco hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Rochester Museum and Science Center. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at CHAR Steak and Lounge, a steakhouse that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with body treatments, facials or massages at Ape + Canary Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Strong and 6 minutes from University of Rochester
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square metres) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
CHAR Steak and Lounge – This steakhouse specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Hatties Sushi & Cocktails – On-site sushi bar. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHAR Steak and Lounge
  • Hatties Sushi & Cocktails

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,100 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 884 reviews
Rating 8 - Good. 204 out of 884 reviews
Rating 6 - Okay. 89 out of 884 reviews
Rating 4 - Poor. 41 out of 884 reviews
Rating 2 - Terrible. 21 out of 884 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, property was fantastic. Definitely recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and what a great staff. Gwen was so helpful and informative. The rooms are spacious with comfortable beds. Love the balcony! The staff welcomes you in and the cookies are a great idea as we arrived after a 7 hour drive. Hotel also has a great restaurant. The grounds are beautifully landscaped and many places to sit and enjoy a cup of coffee. Easy to walk to museums and dining options and cute shops. Easy drive to highway to get to other areas; very convenient location.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph, Estero

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

Luz

Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
The people were nice and easy to get around.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. A lot of fun stuff to do within walking distance. Free self parking which is always a plus.
Stayed 1 night in Jun 2025

8/10 Good

TAHIR

Stayed 1 night in Jun 2025

10/10 Excellent

Lihao, IRVINE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

MARION

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Nice helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in May 2025

10/10 Excellent

Sebastian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice and the bathrooms / showers are very spacious. The staff is very helpful and I wpuld recommend this to any one of my friends / family coming into town. The steakhouse down stairs has phenomenal steaks and this place has a bar on the 9th floor too which is awesome. Drew and Thomas were great with us.
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and helpful and pleasant staff
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Business traveller
Check in was smooth and friendly
Stayed 1 night in May 2025

8/10 Good

Ina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl’s trip 2025

We were in Rochester for a concert, Girls trip 2025, everyone was very friendly. Front desk guy was very nice and warm cookies were delicious.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasant stay, amenities are nice, would like to see better breakfast chiices
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the best area of Rochester with a good restaurant and bar. Plenty of amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our balcony
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Latanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is going great! Thanks!😊
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025