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Woodcliff Hotel and Spa

Property class: 4

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Photo gallery for Woodcliff Hotel and Spa

Couples treatment room(s), steam room, body treatments
View from room
Breakfast, dinner and brunch served
Couples treatment room(s), steam room, body treatments
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
199 Woodcliff Dr, Fairport, NY, 14450
  • Place, Powder Mills Park
    ‪2 min drive‬
  • Place, Eastview Mall
    ‪2 min drive‬
  • Place, University of Rochester
    ‪20 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Two Queens

Minibar, in-room safe, desk, laptop workspace

Executive Two Queens

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing Accessible)

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Woodcliff Hotel and Spa

A full-service spa, a golf course and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge. Housekeeping is available on request.
Woodcliff Hotel and Spa offers 236 accommodations with minibars and a safe. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Woodcliff has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of Woodcliff Hotel and Spa's great location. During your stay, you'll be within walking distance of Powder Mills Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with Swedish massages, body scrubs or facials at The Spa at Woodcliff
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a golf course, a gym and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Powder Mills Park and a few minutes from Eastview Mall
  • Pets welcome for a fee
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 6039 square feet (561 square metres) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This 4-star Fairport hotel is smoke free.

Horizons Restaurant – This restaurant serves breakfast, brunch, dinner and light fare. Reservations are required.
The Craftsman Cafe – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Horizons Restaurant
  • The Craftsman Cafe

Things to do

  • 9-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,039 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 18.47 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Raed

Disliked: Cleanliness, amenities, property conditions & facilities
Bedrooms covers were smelly.. there was big bugs coming from the cartons.. I am giving 2 starts just for front desk services .. ladies were nice and polite
Stayed 1 night in Jan 2026

10/10 Excellent

Delphenia

Stayed 2 nights in Dec 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Hot tub broken, the pool was out of service. One of two elevators down. The staff was not very accommodating to requests. Very disappointed
Stayed 3 nights in Dec 2025

10/10 Excellent

Anne

We didn’t have breakfast there…very pricey! Our room was big & clean. Only 1 elevator working, pool was closed. Daniel at the front desk was great!
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
We ended up in a Handicap room. Although we didn’t need it, it was very spacious. The staff was very friendly especially the bar staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Travelled with family and small children
Disliked: Property conditions & facilities
Room was dated and needs to be updated. Base board peeling off, tile chipped in bathroom, bed frame taped together. Pool was also closed during Christmas week…disappointing considering we stay there on our way to to Ohio with 3 kids to break up our drive.
Stayed 1 night in Dec 2025

8/10 Good

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Excellent Restaurant and Bar! Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Asia-Lon

Liked: Cleanliness
Smart tv microwave in room
Stayed 1 night in Dec 2025

10/10 Excellent

Alessio

Stayed 1 night in Dec 2025

2/10 Terrible

olivia

This hotel was horrible. The people weren’t very kind, the hotel said no smoking but smelt so bad of cigarettes, the elevator takes forever and is sketchy. The rooms aren’t nice at all with dead spiders and we booked this hotel
Stayed 1 night in Dec 2025

4/10 Poor

prashanth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A below average hotel room, nothing special about it for the price we paid.The pictures shown in Expedia is nowhere close to the room we were given.
Stayed 1 night in Dec 2025

2/10 Terrible

Darian

Disliked: Cleanliness, property conditions & facilities
Neglected room. And bitten by a bug.
Stayed 3 nights in Dec 2025

6/10 Okay

Joe, West Henrietta

Disliked: Amenities
The gym equipment in poor condition and pool and hot tub close , we paid for amenities and unable to use them .
Stayed 1 night in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
We’ve been to the Woodcliff during the holidays multiple times over the years, but this time it was disappointing. The room itself was fine and the staff were friendly and professional. Where they fell short was the availability of food on Christmas and their fitness/pool area. In past years there had been a wonderful brunch, but this year the restaurant was closed and instead there was only coffee and complementary continental breakfast, leaving patrons to try to hunt for food in a region closed for the holiday. The website said the pool was available, but was at 70 F. However, at the hotel, there were signs posted saying the pool was closed. What was formerly a well stocked fitness center had become a set of a few pieces of equipment, including a treadmill that had a broken incline. I understand that refurbishing a facility can be required, so having one of two of the elevators out of service for replacement did not factor into the review. The changes at the Woodcliff were a disappointment.
Stayed 1 night in Dec 2025

6/10 Okay

Lily

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price of this place, and its reputation as a higher end hotel, it really is not in good condition. The hot tub was not warm, the pool was too cold to even use (because it’s connected to the outdoor pool), there were leaves in it, and things were falling apart.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary Ann, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities
We love going there but the rooms need updating. The TV was broken and we called the front desk and no one came. The Spa was Fabulous. We had pedicures and massages. So relaxing. We do love going there a couple times a year.
Stayed 1 night in Dec 2025

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Kshawn

Stayed 1 night in Dec 2025

8/10 Good

Damian, Brooklyn

Stayed 4 nights in Dec 2025

8/10 Good

Danielle

Stayed 1 night in Dec 2025

8/10 Good

Kiarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind & the hotel was extremely clean! The spa was luxurious & something I would definitely recommend to others.
Stayed 2 nights in Dec 2025