We are requesting a full refund because we never stayed on the property. We departed early on our first day of vacation, heading to this location for a one-night stay. Upon arriving after a 10-hour drive, we encountered the challenging terrain conditions. We attempted to contact our host, as we were uncertain about our situation, but were unable to reach them due to signal issues with the VRBO application.We were stranded in the snow for 2.5 hours, waiting for a tow company to assist us. Additionally, we incurred an additional 560 in expenses.We felt unsafe leaving all our belongings to walk a quarter-mile up and down icy and snowy hills to reach our cabin.Our host has offered a coupon for another night within 90 days. While we appreciate the hospitality, we feel unsafe on this property and location. Therefore, we are requesting a full refund or credit to another location for future travels.We strongly recommend that this property include detailed information about the hazardous drive conditions, even on clean gravel roads. We suggest that ATVs be used instead of average-sized vehicles due to the drop-offs at the end of each hill.