See all properties

Best Western Plus Hotel Universo

4.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Universo

Bar (on property)
Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar
Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory-foam beds, minibar
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Trevi Fountain
    ‪16 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room

  • Sleeps 4

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite -two levels

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(222 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | 1 bedroom, premium bedding, memory-foam beds, minibar

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort king Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort twin Room

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed) | 1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Room

1 bedroom, premium bedding, memory-foam beds, minibar

Small Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2

Similar properties

1 bedroom, premium bedding, minibar, in-room safe
Best Western Premier Hotel Royal Santina
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,009 reviews
The price is CHF 164
includes taxes & fees
10 Nov - 11 Nov
Best Western Premier Hotel Royal Santina

About this property

Best Western Plus Hotel Universo

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1035 out of 1589 reviews
Rating 8 - Good. 390 out of 1589 reviews
Rating 6 - Okay. 120 out of 1589 reviews
Rating 4 - Poor. 29 out of 1589 reviews
Rating 2 - Terrible. 15 out of 1589 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in great location
Stayed 2 nights in Jul 2025

8/10 Good

Mariella

Travelled with partner
Liked: Cleanliness, amenities
Hotel is near termini and walking distant to good restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Shamal, Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

YU

Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025

8/10 Good

Emilija

Stayed 5 nights in Jul 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located between the transportation hubs and the area attractions. Staff is very friendly and helpful, the hotel is very up to date, clean and comfortable in regards to staying there for several days. Great restaurants all around especially those mom and pop hole in the wall places that have great food.I would stay there again. On the other side of things travelocity notes all I will be paying upon check out is the city tax of 7.50 euros per person per day (67.5 Euro) nothing about a 3% tip added on to the bill which jacked the bill up approx 30 Euros before converted into USD
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities
Excellent modern facilities and rooms, too-notch service, and beautiful, elegant hotel maintained extremely clean and well. Hotel staff is very courteous, polite, professional. The location is very convenient and close to many key locations, very good for walking. It is also very close to the train terminal and the Hop On-Hop-Off meeting point. The food is delicious, with a very large assortment of fresh food for the buffet breakfast. The bedroom was extremely clean with very comfortable bedding, bathroom was fully loaded with different towels, soaps, creams, even packaged environment friendly toothbrushes, toothpaste. We were treated like royalty throughout the entire visit. We highly recommend this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Good distance from Roma Termini and the Metro.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

edward charles

Liked: Cleanliness, amenities
It was a very pleasant stay beautiful clean rooms beautiful view great staff our first time in Rome it was a stay over until we could get down to Tuscany and we are so glad we chose this
Stayed 2 nights in Jun 2025

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Soaad

Stayed 6 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice hotel. Handy for train station. Great air conditioning. Lovely comfortable bed.
Stayed 3 nights in Jun 2025

6/10 Okay

ANAMARY

Liked: Cleanliness, amenities
Was ok
Stayed 1 night in Jun 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast buffet. Great front desk staff. Willing to go above and beyond for each guest.
Stayed 2 nights in Jun 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexis

Stayed 2 nights in Jun 2025

6/10 Okay

Snezana

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

lisandra, hialeah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
★★★★★ 5/5 — The Best Hotel I’ve Ever Stayed In! The Best Western Plus Hotel Universo in Rome exceeded all my expectations. It is, without a doubt, the most beautiful and comfortable hotel I’ve ever stayed in. From the very first moment, the staff was simply wonderful—kind, attentive, and always willing to help. The cleanliness deserves a 100/100. Everything was spotless, from the room to the common areas. I truly felt at home, but with all the luxury of a top hotel. The location is also excellent, perfect for exploring Rome. If I could give more than five stars, I absolutely would. Highly recommended and I can’t wait to return!
Stayed 1 night in Jun 2025

6/10 Okay

Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hollie

Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel site provided great service!
Stayed 5 nights in Jun 2025

6/10 Okay

Sara, Calabasas

Travelled with family and small children
It was far from city center Breakfast was good but mostly sweet Overall it was ok compare to the rate
Stayed 3 nights in Jun 2025