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Best Western Plus Hartford Lodge

2.5 star property

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Photo gallery for Best Western Plus Hartford Lodge

Exterior
Lobby
Down duvets, pillow-top beds, in-room safe, desk
Pool
Free daily cooked-to-order breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
150 Myrtle St, Sutherlin, OR, 97479
  • Place, Umpqua Golf Resort
    ‪15 min walk‬
  • Place, Central Park
    ‪5 min drive‬
  • Place, Wildlife Safari
    ‪28 min drive‬

Room options

View all photos for King Room

Down duvets, pillow-top beds, in-room safe, desk

King Room

  • Sleeps 2
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Pet Friendly King Room

Down duvets, pillow-top beds, in-room safe, desk

Pet Friendly King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Plus Hartford Lodge

This hotel features a fitness centre, a conference centre and coffee/tea in a common area. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Plus Hartford Lodge offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Pillowtop beds feature down duvets. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Hartford Lodge gets high marks from our customers. During your stay, you'll be within walking distance of Umpqua Golf Resort. Free WiFi in public areas, free self-parking and a gym are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes on foot from Umpqua Golf Resort and a 3-minute drive from Central Park
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A fitness centre, a library, and a vending machine are also featured at the business-friendly Best Western Plus Hartford Lodge. Free self parking is available.

Smoking is allowed in designated areas at this Sutherlin hotel.

Guests are served a free cooked-to-order breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Hartford
BEST WESTERN Hartford Lodge
BEST WESTERN PLUS Hartford Lodge
BEST WESTERN PLUS Hartford Lodge Hotel
BEST WESTERN PLUS Hartford Lodge Hotel Sutherlin
BEST WESTERN PLUS Hartford Lodge Sutherlin
Hartford Lodge
Best Western Plus Hartford Sutherlin
Best Western Plus Hartford
Best Plus Hartford Sutherlin
Best Western Plus Hartford Lodge Hotel
Best Western Plus Hartford Lodge Sutherlin
Best Western Plus Hartford Lodge Hotel Sutherlin

Best Western Plus Hartford Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mathew, St Kilda

Liked: Property conditions & facilities
Disliked: Cleanliness
The room’s carpet is not clean and very old. The room size is small as well for a double queen beds. The breakfast isn’t great, oily and tasteless. Staffs are nice though.
Stayed 1 night in Feb 2026

10/10 Excellent

Derek

Stayed 1 night in Feb 2026

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Custom cooked breakfast. Best hotel breakfast I have ever had almost without exception. I expect to have $25 for this at a restaurant
Stayed 1 night in Feb 2026

10/10 Excellent

Sherri

Stayed 1 night in Feb 2026

10/10 Excellent

Sherri

Stayed 1 night in Feb 2026

10/10 Excellent

Saul

Stayed 1 night in Feb 2026

10/10 Excellent

Marg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cleanest room I’ve ever been in.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Travelled with family
Liked: Amenities
Room, staff, amenities all excellent.
Stayed 2 nights in Feb 2026

6/10 Okay

Marc

Stayed 1 night in Jan 2026

10/10 Excellent

Kari

Stayed 1 night in Jan 2026

10/10 Excellent

Wendy, Cda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lou was exceptional with check in and quality assurance during the entire stay. He was knowledge and accommodating to our needs. The pool and spa were great working order and offered such a nice space to relax. One of the better Best Western stays!
Stayed 2 nights in Jan 2026

6/10 Okay

James

Stayed 1 night in Jan 2026

10/10 Excellent

Sherri

Stayed 1 night in Dec 2025

8/10 Good

Sabrina

Stayed 1 night in Jan 2026

6/10 Okay

Jackie

The staff was very courteous and the breakfast was good. When we checked in, the room we were assigned had something wrong with the key card reader and we changed the cards several times because the keys wouldn’t open the door. They finally just moved us to a different room. The tissue box only had three tissues in it so we ran out the first hour with allergies. The toilet broke in the middle of the night and I had to reattach the chain to flush it. The last night the heater didn’t work. Luckily it wasn’t too cold that night so we just snuggled with blankets. The towels had stains on them and the room overall could use a facelift. It had been well used.
Stayed 3 nights in Jan 2026

2/10 Terrible

Zan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Payam

Disliked: Cleanliness
On Christmas’s Eve right after we checked into the room, we checked under the mattress to check for bed bugs. We found 3 tiny bugs (~5mm) that Google lens identified as roaches. So we don’t stay any longer and found another hotel. The manager called us back the day after Christmas and said they’d had their Pest Control team check the room and found nothing and that they’d refund our money except for a $50 “cleaning fee” since we had undone the sheets!
Stayed 1 night in Dec 2025

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean all staff I interacted with very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the bed was soft. The breakfast at the cafe was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was super clean, the decorative shapes of the towels in the bathroom were awesome, the beds abs pillows were so comfy and the pool was warm ave awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Janis

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly greeting. Helpful, reminded me of the hours of pool, breakfast etc. The room was clean with attention to detail.
Stayed 1 night in Dec 2025

10/10 Excellent

Clarice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people, great location and very clean
Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness
A bit rundown but very clean, staff were all very nice. Room even had a couple down-alternative pillows, which are usually hard to find. Freezer in the room mini fridge was not at freezing temperature (my cooler ice was sludge in the morning) and none of the clocks in the room were set correctly. Breakfast is fine, nothing special.
Stayed 1 night in Dec 2025

10/10 Excellent

Cliff

Stayed 1 night in Dec 2025

10/10 Excellent

Dennison

Stayed 1 night in Dec 2025