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The Enchanted Suites & Residence

2.0 star property
VIP Access

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Photo gallery for The Enchanted Suites & Residence

Reception
Reception
Restaurant
Full-sized fridge, microwave, griddle
Standard Double Room, Garden View | Private kitchen | Full-sized fridge, microwave, griddle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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Superior Room, 2 Queen Beds, Non Smoking | Bathroom | Towels
CASH REWARDS INN & SUITES
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 611 reviews
The price is CHF 36
includes taxes & fees
12 Dec - 13 Dec
CASH REWARDS INN & SUITES

About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
The Enchanted Suites & Residence offers 70 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Kitchenettes offer full-sized fridge/freezers and microwaves. Bathrooms include baths or showers.

Cable televisions are provided. Business-friendly amenities include desks and computer monitors, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at The Enchanted Suites & Residence , you're just a quick walk from Eastern New Mexico Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a 24-hour business centre, 4 meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from Eastern New Mexico Medical Center and a 2-minute drive from New Mexico Military Institute
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly The Enchanted Suites & Residence also features a 24-hour fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Roswell hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Enchanted Suites & Residence has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

The Enchanted Suites & Roswell

The Enchanted Suites & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 228 reviews
Rating 8 - Good. 49 out of 228 reviews
Rating 6 - Okay. 15 out of 228 reviews
Rating 4 - Poor. 9 out of 228 reviews
Rating 2 - Terrible. 12 out of 228 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased for the price. Staff is very friendly. Room was clean. Pet friendly. Breakfast was good. My only disappointment was the very low water pressure in the shower. But I also understand that sometimes it is what it is.
Stayed 1 night in Sep 2025

10/10 Excellent

Jimena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kalli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super friendly, the hotel was nice. Room was very very clean. We enjoyed our stay.
Stayed 1 night in Aug 2025

4/10 Poor

Pat

Travelled with family
Liked: Staff & service
Thus far, the facility is “okay” at best. Dead roach in closet doesn’t help. However, biggest problem is noise coming from room above with kids - might as well be in the same room with them.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
We came for the Roswell tourist activities and locations. This hotel was a short drive to alien themed locations. For various reasons, the room was dirty. The flooring near the sink and fridge was sticky and looked dirty. The black couch had white stains on it. The shower head was discolored (pink mildew). We were put in a room with a broken toilet that seemed like it was clogged but just didn't flush. It took staff 1.5 hours to leave a plunger outside the door. After that didn't work, we were moved to another room.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Christie

Travelled with partner
Liked: Amenities
This hotel was wonderful and my husband and I travel all over the u.s. We had a mini suite which had a kitchen Bed was so comfy we didn’t want to get out of it lol Rooms were very quiet Has a game room a library and a fitness room Breakfast was the usual but good Staff were very friendly and accommodating Lots of parking spots I would recommend staying here for sure if you were passing through Roswell
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family

Spacious, comfortable stay!

We stopped in for the night while traveling. This was a wonderful, spacious place where our family felt very comfortable and very safe. The staff was super friendly and helpful. The bed was one of the most comfortable we've slept on while traveling. We would definitely stay there again!
Stayed 1 night in Aug 2025

8/10 Good

Deana

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got checked on late. Room was very hot. Its summer time. Relaxed got ready for shower no towels, washrags or toilet paper. Started out a bad night. And was a walk for me being disabled.
Stayed 1 night in Aug 2025

10/10 Excellent

Natalya, Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Karla

Stayed 5 nights in Aug 2025

10/10 Excellent

Bo

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel great conditions not too many options for breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great and inexpensive
Stayed 1 night in Jul 2025

8/10 Good

jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Big comfortable at a great price
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated supported living apartments

We booked a two bed room which turned out to be a two-room apartment. Which was nice. My wife and I were in one room and my daughter was in the other room which used to be the living room of the apartment. The only thing is in the listing it's listed as a kitchenette. And the only thing there was a refrigerator no stove microwave nothing. I've stayed in other kitchenettes where there are even plates and cooking utensils but this was completely bare. Disappointing since we had planned on cooking our dinner there. Breakfast was fairly good.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Spacious room that was clean and had separated bedrooms. There was no hot breakfast due to a kitchen fire, but other than that it was a really nice place.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy amanle su personal y esta limpio
Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Stayed 2 nights in Jul 2025

6/10 Okay

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This place was comfortable just wished the other room ac worked and have a different door to get in besides going through the private bedroom. Other than that it’s a good place.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025