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ibis Rotorua

3.5 star property

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Photo gallery for ibis Rotorua

Restaurant
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Bar (on property)
Front of property
Outdoor dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Room, 1 King Bed, Accessible, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,150 reviews
The price is CHF 74
includes taxes & fees
2 Jul - 3 Jul
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About this property

ibis Rotorua

WiFi in public areas, concierge services and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of ibis Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features such as free self-parking, plus dry cleaning service and concierge services.
  • Free self-parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the beds and the helpful staff
  • Steps from Eat Street and Matariki Hangi & Maori Cultural Performance
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rosina

Travelled with family
Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026

6/10 Okay

Christina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Late check in, and I believe there should be more and better breakfast choice. On the positive side friendly staff, and clean room
Stayed 2 nights in Feb 2026

8/10 Good

Felicitos

Stayed 2 nights in Feb 2026

8/10 Good

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
The staff were friendly. Our room was fine but our friends had a room where the air conditioning wasn't working. The staff told them to do a reset but it still didn't work so the room with the sun shining in was like an oven. They contacted the front desk again and were told maintenance had been advised but nothing got done to fix the problem
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Friendly and helpful staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026

8/10 Good

Simon

Liked: Cleanliness
Clean room Helpful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely as always
Stayed 1 night in Feb 2026

10/10 Excellent

Rohan

Stayed 1 night in Feb 2026

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All above was good
Stayed 1 night in Jan 2026

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
For a bit more privacy it would have been good to have some fine curtains in place for when the drapes are open as you look straight into the Novotel rooms and they into yours
Stayed 2 nights in Jan 2026

8/10 Good

Gregg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

6/10 Okay

Klaus

Staff was wonderful. Th
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A near new hotel, so rooms are new. A good size, great bathroom etc. We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Was able to accommodate an early check in . Much appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

matt

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026

4/10 Poor

KYUNG HWA

Travelled with family
Liked: Amenities
Too much for service fee
Stayed 1 night in Jan 2026

6/10 Okay

Kelsy

Travelled with partner
Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and fantastic bed and bedding. Wonderful nights sleep.
Stayed 2 nights in Jan 2026

8/10 Good

Sandip

Liked: Cleanliness, staff & service, amenities
Nice. Parking difficulties for the hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Travelled with group
This place was fine for a mid range hotel. It just needed a better breakfast and an updated bathroom. The bathrooms are very old
Stayed 4 nights in Jan 2026

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026