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ibis Rotorua

3.5 star property

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Photo gallery for ibis Rotorua

Restaurant
Outdoor dining
Front of property
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(30 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(58 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,124 reviews
The price is CHF 77
includes taxes & fees
30 Mar - 31 Mar
Rydges Rotorua

About this property

ibis Rotorua

WiFi in public areas, concierge services and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of ibis Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features such as free self-parking, plus dry cleaning service and concierge services.
  • Free self-parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1004 reviews
Rating 8 - Good. 388 out of 1004 reviews
Rating 6 - Okay. 199 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sharon

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Monika

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

2/10 Terrible

Sanita

Travelled with partner
Liked: Cleanliness, amenities
Everything; swap card didn’t work four or five times; when told the gentleman at reception who said we should come to the reception; only way to reception was in heavy rain. weather was very bad; arrived very early but still couldn’t get in till 2:45 pm due to technical issues; view was for city but was told it’s for people booked for extra days; happy to send the city view photo we took; got the view of people in bed at Novotel
City view
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

10/10 Excellent

mishka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Very handy to shops and restaurant. Nice view of the lake. Quiet too which was great. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Decha, Orillia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but small and undated
Stayed 1 night in Nov 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 2 nights in Oct 2025

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 1 night in Oct 2025

10/10 Excellent

Sugin, Tulsa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is available and free Landry service is available
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 1 night in Oct 2025

8/10 Good

Allana

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, bu the shower was terrible and ran out of hot water, not good on a cold raining night
Stayed 1 night in Oct 2025

10/10 Excellent

Keoni, Kaitaia

Stayed 1 night in Oct 2025

6/10 Okay

Srihari

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is absolutely not maintained properly
Stayed 1 night in Oct 2025

8/10 Good

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good location to hospital. No rubbish bin in room, just recycle bin. Room clean & tidy just a little dated. Carpark was full but plenty of parking on street
Stayed 2 nights in Oct 2025

10/10 Excellent

Idris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was having to ask for additional face cloths, only one was supplied in the room
Stayed 2 nights in Oct 2025

8/10 Good

Warwick

Stayed 2 nights in Oct 2025

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, amenities
Breakfast wasnt great. Coffee machine broken often. Quality of food low. Great to be able to use pool at novotel. Very quiet, good parking
Stayed 2 nights in Oct 2025