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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room | Minibar, blackout curtains, iron/ironing board, free WiFi
Ballroom
Meeting facility
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

7.6 out of 10
Good
(18 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

7.4 out of 10
Good
(6 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(55 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(12 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Arawa Park Hotel

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Arawa Park Hotel. During your stay, you're just a quick walk from Racing Rotorua. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • Just a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Atrium Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 219 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Stayed 1 night in Sep 2025

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Quintin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bottom of bathroom door was swollen with moisture and didn't close properly. Showers were like warm the night we arrived but hot in the morning. Room was hot when we checked in. Apart from this. It was the good room service, late checkout, and breakfast buffet made it worth while. For the price we paid this seemed fair. We would come back again near future.
Stayed 1 night in Sep 2025

10/10 Excellent

Rian N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very professional and accomodation was up to my expectation.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Piri

Travelled with family and small children
Liked: Staff & service, amenities
Stay was good. Nice and quiet. Breakfast was great. Lots of options and was delicious. Would definitely come back
Stayed 1 night in Sep 2025

10/10 Excellent

valda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again
Stayed 1 night in Sep 2025

8/10 Good

john

Nice big soft beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was too high
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms! Nice and quiet. Lighting a little bit dull. Overall really enjoyed it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynne

Stayed 1 night in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Range of options , gym , Restaurant, bar , easy access and good parking , friendly helpful staff. Be happy to stay again . Thanks
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Overall an average stay. Photos do not match the room decor. Disappointed with layout and average quality. The best part was the bed and buffet breakfast. In need of improvements.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Stayed 1 night in Aug 2025

10/10 Excellent

Catherine P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, spacious room, bathroom could use some updates
Stayed 1 night in Aug 2025

10/10 Excellent

Ehsanul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly spacious room. Buffet breakfast was great. The property is very tired and could do with an upgrade. But for the price, size of the room, ammenities and included buffet breakfast it was great value for the price.
Stayed 3 nights in Aug 2025

4/10 Poor

Rehnuma

Stayed 1 night in Aug 2025

6/10 Okay

Kaiapa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are very much the same since I last stayed 20 years ago. Dated but still usable. The ceiling had water damage and the gib plasterboard on the ceiling was exposed. The shower door wouldn’t s close properly. The hallway is very loud with people opening and closing/slamming doors from the hallway and then unfortunately the hotel was getting renovations at that time the noise at 8am disturbed us. Still a good hotel and affordable for a quick stay over.
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
The rooms are great. Hige. Big beds.
Stayed 1 night in Aug 2025

8/10 Good

Kulu

Business traveller
Liked: Cleanliness, staff & service
Would be good to have a microwave & plates, cutlery
Stayed 2 nights in Aug 2025

4/10 Poor

sylvia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Perfectly fine 3-star place.
Stayed 2 nights in Jul 2025

8/10 Good

Lara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit tired but clean and tidy. Beds are comfortable, excellent location would stay here again.
Stayed 2 nights in Jul 2025