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Novotel Suites Rouen Normandie

4.0 star property

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Photo gallery for Novotel Suites Rouen Normandie

Daily buffet breakfast (EUR 19.00 per person)
Property video
Front of property – evening/night
Daily buffet breakfast (EUR 19.00 per person)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • Room service

Explore the area

View in a map
10 Quai Boisguilbert, Ilot Pasteur, Rouen, Seine-Maritime, 76000
  • Place, Place du Vieux-Marche
    ‪13 min walk‬
  • Place, Gros Horloge
    ‪16 min walk‬
  • Place, Rouen Cathedral
    ‪18 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪19 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, Multiple Beds

Superior Suite, Multiple Beds | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Novotel Suites Rouen Normandie

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is available on request.
Novotel Suites Rouen Normandie offers 80 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Rouen Normandie. During your stay, you're just a quick walk from Seine. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 4-minute walk from Seine and a 3-minute drive from Gros Horloge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a library, and a terrace are also featured at the family-friendly Novotel Suites Rouen Normandie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rouen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 11 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suite Novotel Normandie
Suite Novotel Normandie Hotel
Suite Novotel Normandie Hotel Rouen
Suite Novotel Rouen Normandie
Accor Rouen Normandie
Suite Novotel Rouen Normandie Hotel Rouen
Novotel Suites Rouen Normandie Hotel
Novotel Suites Normandie Hotel
Novotel Suites Rouen Normandie
Novotel Suites Normandie
Novotel Suites Rouen Normandie Hotel
Novotel Suites Rouen Normandie Rouen
Novotel Suites Rouen Normandie Hotel Rouen

Novotel Suites Rouen Normandie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 934 reviews
Rating 8 - Good. 391 out of 934 reviews
Rating 6 - Okay. 84 out of 934 reviews
Rating 4 - Poor. 23 out of 934 reviews
Rating 2 - Terrible. 5 out of 934 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but one flaw

Stayed for a night on our way back to Calais, it turns out this is a popular thing to do at this hotel as it was very busy. The hotel is in a great location, clean and very comfy beds. Staff are really friendly and helpful. The one thing that lets this place down is the breakfast experience. Food was good enough but the area where it is served can’t cope with a lot of people. Lack of tables, queues for food and plates weren’t replenished quick enough. However, above all, this place was great and we’d definitely start again, we’ll just try to get to breakfast before everyone else.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Arran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well located hotel with lovely staff

Welcoming and helpful staff both on reception and during breakfast. The room was spotless and well equipped although there should be a couple of bottles of water in the room. There was 2 glasses in the fridge but no water on a hot day. Otherwise it was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Stayed 3 nights in Aug 2025

8/10 Good

Ann

Stayed 1 night in Aug 2025

8/10 Good

Jan Mario, Mill Valley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Family room was adequate, Novotel hotels have the same configuration with plastic bathroom and shower. .
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.
Stayed 1 night in Jun 2025

8/10 Good

Doron, Kadima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is outside of the center
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate owners front desk helped us to get a cab. when our Uber did not show up. The couch pull out was 2 smaller cots and they were squeaky and not very comfortable (lumpy). When we stayed here in January, the pullout couch was 1 bed and it was very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Ertie

Stayed 6 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for family stopover

We had a stop off en route south. The family room had perfect facilities with two single beds for the children and a large double. Also a fridge and microwave to prepare snacks or breakfast. Just what we needed with a child needing specialist food.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable, the shower/sink area is small. The staff was very friendly and there was a nice coffee machine in the lobby with free coffee, which we appreciated. The location was not great and you only have a strip of restaurants nearby and walking to the city center was far, so we drove and parked there, but the hotel area felt safe.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be better for 4 star

The rooms are large, spacious and comfortable. But the bathroom and toilet are separated, but both are that cheap, all-in-one plastic room, it makes you feel like you are on a plane or a ferry. The bathroom is ok and the shower is powerful, although did leak into the main part of the bathroom, but It's really disappointing that the design of the bathroom and toilet (in particular) is so cheap in a 4 star hotel. Breakfast is ok, very small pastries. You will definitely be hungry still if you do the express breakfast (1 coffee and 1 pastry for 5 euros). The staff were all great though. Location is good, right on the river and walking distance to the old town. I would probably stay again, but I would definitely look elsewhere first, purely down to the terrible bathroom and toilet (mainly the toilet) design.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Rouen, modern facilities --
Stayed 1 night in Aug 2024

8/10 Good

Rainer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage zum Zentrum der Altstadt. Konnten alles zu Fuß erkunden und das Auto frei vor der Tür parken.
Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near Historic Rouen

Novotel Suites is a modern, comfortable hotel that sits across from the Seine and is close to the historic district of Rouen. The front desk staff spoke excellent English and were very accommodating. We arrived before check-in time, but they arranged for our room to be readied while we parked our car in their secured underground lot. Our room was roomy and clean with a nice bathroom and comfy bed. We enjoyed a late lunch at one of the many restaurants and bars across the street along the riverwalk. Later on we walked over to the historic district to view the famous cathedral and the site of Joan of Arc's execution. We took advantage of the express check out the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Great place, great location
Stayed 1 night in Aug 2024