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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Property entrance
Breakfast, lunch, dinner and brunch served
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪6 min walk‬
  • Place, Assembly Hall Theater
    ‪8 min walk‬
  • Place, Pantiles
    ‪14 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Royal Wells Hotel

This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Outstanding service, staff are very friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Julia

Stayed 2 nights in Feb 2026

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, spotless room.
Stayed 1 night in Feb 2026

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice, clean and spacious and well equipped. The staff were very friendly and helpful. We had dinner and breakfast in the hotel and both were excellent.
Stayed 1 night in Feb 2026

8/10 Good

Aftab

Stayed 2 nights in Feb 2026

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities
The room was clean & spacious. the staff were very friendly. Very quiet room during the night. Would recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Lovely clean spacious deluxe suite. Food was amazing and the cocktails were perfect. The staff knew their stuff.
Stayed 1 night in Feb 2026

10/10 Excellent

Tannyth

Stayed 1 night in Feb 2026

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was really lovely, clean and spacious.
Stayed 2 nights in Feb 2026

6/10 Okay

Sabri

Liked: Cleanliness, staff & service, amenities
Overall good. Two points though. The curtains don't close well, the light coming through lit up the room. The table was too small, it was hard working on my laptop.
Stayed 1 night in Feb 2026

10/10 Excellent

Alessandra

Stayed 1 night in Jan 2026

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and nicely decorated. All the staff I came across were really helpful and friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent we booked in early as we were off to a wedding parked the and ledt our luggage at reception and when returned much later they had kindly taken out luggage to our room. Everything about our stay waz excellent comfortable bed clean room great bathroom and shower, also a really tasty breakfast for much the same price as a very ordinary premier inn. So all things considered a very pleasant experience would most definitely use this hotel and other's in there group again and again.
Stayed 1 night in Feb 2026

8/10 Good

Bal

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

4/10 Poor

Paul

Misleading booking information. Booking offered free breakfast; hotel did not accept therefore disagreement and embarrassment ensued.
Stayed 1 night in Jan 2026

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome, very high standard of cleanliness in room, quiet room, excellent breakfast, well worth the (rasonable) cost. Staff very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Luke

Stayed 2 nights in Jan 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Checkin could be friendlier. Room needed a revamp. Menu could be a little more adventurous.
Stayed 1 night in Jan 2026

6/10 Okay

Alison

Liked: Staff & service
Breakfast was lovely, staff very attentive Room didn't feel premium. Carpet was stained. Hot water was dangerously hot
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing the hotel was spotless Why did I do 4 and not 5 only one thing less than perfect the room was to warm with no means to adjust as the radiator was on the lowest setting
Stayed 2 nights in Jan 2026

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, food excellent and staff were great
Stayed 1 night in Dec 2025

8/10 Good

Holly

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice stay at the royal wells hotel Free car parking Close to town, approx a 10 minute walk Room was nice, but more attention needed when cleaning . Top of the wardrobe was covered with dust and the curtains had tea stains all of the bottom of them. Bathroom was clean Breakfast was good
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Rooms were very clean. Staff were friendly and helpful. Nice dining room.
Stayed 2 nights in Jan 2026

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026