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Best Western PLUS Ruston Hotel

2.5 star property

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Photo gallery for Best Western PLUS Ruston Hotel

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
1011 Willow Glen Blvd., Ruston, LA, 71270
  • Railroad Park
    ‪2 min drive‬
  • Louisiana Tech University
    ‪3 min drive‬
  • Ruston Sports Complex
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(52 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

7.6 out of 10
Good
(44 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western PLUS Ruston Hotel

Hotel in Ruston with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western PLUS Ruston Hotel offers 82 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Ruston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they enjoy the free breakfast at Best Western PLUS Ruston Hotel. During your stay, you'll be within walking distance of Louisiana Military Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • Just a 2-minute drive from Louisiana Military Museum and a few minutes from Railroad Park
Best Western PLUS Ruston Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western PLUS Ruston Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit/debit card authorization the morning of arrival for first night room and tax for all bookings.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western PLUS Ruston
Best Plus Ruston Hotel Ruston
Best Western PLUS Ruston Hotel Hotel
Best Western PLUS Ruston Hotel Ruston
Best Western PLUS Ruston Hotel Hotel Ruston

Best Western PLUS Ruston Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 86 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to where we needed to be.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dorianna

Liked: Property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Laurie

Disliked: Cleanliness, staff & service, property conditions & facilities
First room was musty smelling and felt like it had not been cleaned. Asked for a second room, and the bed was completely wrinkled and looked like somebody had slept in it, although it looked like it had been tucked in, but the fitted sheet was barely on the mattress. Asked for a third room and realize that their bed making was just The way they do it. Very wrinkly look … They just don’t iron their sheets and it looks like somebody slept in the bed, but did examine and it was clean. Just uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Hubert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laney

Stayed 1 night in May 2025

4/10 Poor

Tess

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The door was open when we first got to the room and The entire room was mess when we got to the room. The pillows looked like someone had laid on them. There were nasty finger prints on the light switches and mirror. Really gross room.
Stayed 1 night in May 2025

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 3 nights in May 2025

10/10 Excellent

Anthoney, houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, plus free EV charging.
Stayed 3 nights in May 2025

2/10 Terrible

Eva

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was dirty-looked like green swamp water Bathroom floors were filthy with crud all around baseboards and floor No bath cloths No coffee in the morning...said machine was broke Whisky bottle & trash in stairwell
Stayed 1 night in May 2025

6/10 Okay

Sara

Stayed 4 nights in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

We were in town for a family vacation and this hotel was a prefect place for to stay. Conveniently located and will kept.
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNHAPPY/UPSET ABOUT STAY

They false advertise. There is no complimentary reception as their website says. There pool is out of order which is ridiculous for the summer time. Then I had to wait a 1 1/2 just to check in because they said my three rooms weren't ready. And then they gave me rooms with all king beds and one was supposed to be a double. I had booked this months in advance and I find it quite ridiculous that they couldn't accomodate what I paid for. The staff was RUDE and non-caring about their check in processes. I WILL NEVER STAY HERE AGAIN!! I spent almost 800.00 on this place and I wish I could get money back.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Stayed 1 night in May 2025

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Bridgett

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Ananda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel, they didn’t have any rooms ready. Now mind you check in time is at 3.00pm. We are never going back to this hotel again. Poor service… they didn’t have any towels available either.
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very helpful and kind.
Stayed 1 night in May 2025

4/10 Poor

Karen

Disliked: Cleanliness, room comfort

Very Disappointed- won’t return.

Considering the 8.4 rating, nice appearance in photos & “no pets” policy, we picked this over 2 others w similar ratings. However, we got in late & went to bed ignoring a little dirt in the lobby, hall & room- but found more problems along the way, feeling grossed out & unhappy as we left. I rarely leave bad reviews, but this property is neglected. - Mud tracked near & into the elevator, & onto hall carpet was still there next morning. - Hall carpets looked as if they hadn’t been vacuumed in a couple weeks, & corners were very neglected. - Smeary mirror - Dirty carpet- not vacuumed recently- dirt worse at edges & behind doors. - sign of mouse eating sunflower seeds behind a chair - dirty baseboards, chair had chocolate (or worse) on arm, dribbled dark liquid beside toilet -When I tried to log into their WiFi, I got a message that this property no longer had the service! - Last straw: No Coffee at breakfast!! Their machine was BROKEN!! And I had to ask for more utensils as the breakfast bar wasn’t being attended. I spoke with the manager, who asked if I tried the coffeemaker in my room, as I told him, I don’t use them because they are usually dirty (& certainly wouldn’t have used theirs!!)! See photos- which I showed them & they said they’d have housekeeping look at it. I would have swept the dirt up myself, & bought coffee in the cardboard dispensers at Starbucks for guests!!
Stayed 1 night in May 2025

2/10 Terrible

WANDA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

The entrance of the hotel was really nice. I reserved 2 room back on December for my daughter’s graduation this month. Needless to say I only had one room and I showed Mr confirmation but was only told the hotel was booked. We all had to stay in one room. Once entering the room was smells… But once you enter the rooms there enlies all the terrible dirt and disgust… carpet dirty and smelly, bathroom toilet lid was broken. Informed the front desk and nothing happened.. thankful I prepared my own cleaning kit. I had to clean the room, refreshed the beds, dust the tables and clean the chairs before anyone seats in them… this place is only 6 or 7 years old and horrible…
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel

Good hotel
Stayed 1 night in May 2025

4/10 Poor

Mike

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bedding terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Quitman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading the reviews, I thought this would be an okay place to stay but was very wrong. The floor, walls and pretty much everything looked like they haven’t been properly cleaned in weeks. The water pressure in the shower was so low. I would not stay again.
Stayed 1 night in May 2025

4/10 Poor

Jose, Brownsville

Disliked: Property conditions & facilities
Na
Stayed 2 nights in May 2025