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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Suite, 1 King Bed | Premium bedding, down duvets, desk, iron/ironing board
Indoor pool
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
400 Main Street, Saint John, NB, E2K4N5
  • Place, Lord Beaverbrook Rink
    ‪3 min walk‬
  • Place, Market Square
    ‪12 min walk‬
  • Place, TD Station
    ‪16 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, down duvets, desk, iron/ironing board

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(112 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, down duvets, desk, iron/ironing board

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down duvets, desk, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Holiday Inn Express Saint John Harbour Side by IHG

Hotel in Saint John with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Saint John Harbour Side by IHG offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Saint John Harbour Side by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from Lord Beaverbrook Rink and 7 minutes on foot from Fort Howe
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Saint John Harbour Side by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3283 square feet (305 square metres) and includes conference space. The business-friendly Holiday Inn Express Saint John Harbour Side by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 4-star Saint John hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,283 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boudu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a pre-ferry stay
Stayed 1 night in Sep 2025

8/10 Good

Francine

This hotel could use some upgrading as carpets are in poor condition. It is in an OK location but construction in the area limits access to the harbour area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best thing about this Hotel was the front desk service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the Staff!! John on the 3 to 11 shift Saturday September 27 was fantastic, helpful and super friendly!!! Also Tasha the lady who worked the breakfast on Sunday September 28 went above and beyond to made sure I enjoyed my breakfast!! The room was big and clean and beds were comfortable and pillows were great. Awesome views of the Saint John Harbor and there were fireworks last night as a surprise. Will definitely stay there again. Hot tub was beyond amazing!!!!! Thank you HI Express Saint John.
Stayed 1 night in Sep 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect front desk guy!! Silver hair amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark E

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility , location and staff great breakfast too.
Stayed 2 nights in Sep 2025

4/10 Poor

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

RANYA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2025

10/10 Excellent

Diem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining options, clean nice room. The weather wasn’t great but we still enjoyed the area.
Stayed 2 nights in Sep 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service
Friendly staff. Bed was comfortable. AC (room 710) was a bit loud, and window fogged over.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Stina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay beds are really comfortable staff excellent!
Stayed 1 night in Aug 2025

8/10 Good

Judith

Travelled with partner
Liked: Amenities
Hard to find at first but once we did we had an enjoyable stay.
Stayed 1 night in Sep 2025

8/10 Good

Mark E

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walkable to downtown and clean quiet
Stayed 1 night in Sep 2025

6/10 Okay

nancy

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Trudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and walking distance to the harbour!
Stayed 1 night in Sep 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been renovated but pool area is dated. Not many places to eat within walking distance. Staff was very helpful and courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very clean, comfortable room. Nice breakfast. Friendly staff. Pretty good prices in lobby shop. Good parking. Nice nearby restaurants. Quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are excellent
Stayed 1 night in Sep 2025

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. Excellent breakfast. Great lounge area
Stayed 1 night in Sep 2025