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La Bertelière, The Originals Relais Rouen

4.0 star property
VIP Access

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Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
Reception
Garden
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry

Explore the area

View in a map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160
  • Place, Rouen Cemetery
    ‪5 min drive‬
  • Place, Charles Nicolle Hospital
    ‪7 min drive‬
  • Place, Tour Jeanne d'Arc
    ‪7 min drive‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪16 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room

Traditional Room | In-room safe, desk, soundproofing, iron/ironing board

Traditional Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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Reception
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  • Hot tub
  • Spa
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  • Parking included
4.7 out of 5, Exceptional, 234 reviews
The price is CHF 85
includes taxes & fees
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About this property

La Bertelière, The Originals Relais Rouen

Hotel in Saint-Martin-du-Vivier with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
La Bertelière, The Originals Relais Rouen offers 44 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at La Bertelière, The Originals Relais Rouen, you'll be close to Rouen Cemetery. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Le Jardin D Hiver
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 6 minutes by car from Rouen Cemetery and 7 minutes from M2i Formation
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly La Bertelière, The Originals Relais Rouen. Free self parking is available.

This 4-star Saint-Martin-du-Vivier hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Le Jardin D Hiver – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bicycle storage
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Reviews

La Bertelière, The Originals Relais Rouen Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 431 reviews
Rating 8 - Good. 180 out of 431 reviews
Rating 6 - Okay. 54 out of 431 reviews
Rating 4 - Poor. 15 out of 431 reviews
Rating 2 - Terrible. 6 out of 431 reviews

Reviews

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely presented, quiet location. Food delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel! We only stayed overnight on our road trip down to Spain with our greyhound. The staff on reception were friendly and helpful. There was a lovely peaceful garden with sun loungers and pods if you wanted shade. Our meal in the restaurant, which is dog friendly, was one of the best meals we have had and at a reasonable price. The interim has some wonderful artwork. Would highly recommend as it was one of the best stays of our trip. 10 put of ten all round! 😊
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good for an evening meal with local produce and breakfast was a good selection too.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just of Autoroute, friendly staff and well maintained hotel in very pretty grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric W.

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient , clean, good food, regular stop for us

High quality as usual, I asked for an extra firm mattress and didn’t get it but it’s not a major issue.
Stayed 1 night in May 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over driving south.

Check in great, room great, dog friendly as promised, car parking great, breakfast was good but cooked breakfast food could have been better. Dining experience amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Myra Ruffler

Stayed 1 night in Dec 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay just outside Rouen

Lovely hotel in quiet area very close to Rouen. Car parking on site. Restaurant very good and not expensive for the food and service provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly. Had a lovely meal in the beautiful dining room with my dog.
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service
Excellent to find a kettle in the room for making a hot drink. Water gift was good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Garry

Stayed 1 night in Sep 2024

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing dog friendly hotel

We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight stop

Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple and 2 doggies

Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through to Calais. Ideal stop off as near to the motorway. Dog friendly. The restaurant was lovely French cuisine. The room had a second door separating the bedroom from the entry door which cut down on hearing anyone in corridors which was a bonus to help my dog settle a lot easier. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023

10/10 Excellent

Julia, Huntingdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have French cuisine in a lovely restaurant.... it was my final night treat!
Stayed 1 night in Oct 2023

10/10 Excellent

John, Keighley

Stayed 1 night in Aug 2023