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Kyriad Direct Saintes

2.0 star property

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Photo gallery for Kyriad Direct Saintes

Daily buffet breakfast for a fee
Front of property
Standard Room, 2 Double Beds | Individually decorated, desk, laptop workspace, blackout curtains
Reception
Individually decorated, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
9, Rue de la cote de beaute, Zone Industrielle de L' Ormeau, Saintes, Charente-Maritime, 17100
  • Place, Saintes Golf
    ‪3 min drive‬
  • Place, Saintes Amphitheatre
    ‪4 min drive‬
  • Place, Abbaye aux Dames
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Accessible bathroom

Standard Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Standard Room, Multiple Beds

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Standard Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Kyriad Direct Saintes

This smoke-free hotel features free newspapers, tour/ticket assistance and a corner/local shop. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall and a vending machine are on-site. Change of towels is available on request
Kyriad Direct Saintes offers 48 air-conditioned accommodations, with blackout curtains. Each accommodation is individually decorated. 82-cm flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

During your stay at Kyriad Direct Saintes, you'll be within walking distance of Saintes Amphitheatre. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, convenience store and a terrace
  • Just a 3-minute drive from Saintes Amphitheatre and a few minutes from Saint-Eutrope Church
  • Pets welcome for a fee
As a guest of Kyriad Direct Saintes, you'll find a terrace, a vending machine, and tour/ticket assistance. WiFi is free in public spaces. Kyriad Direct Saintes also features a garden, complimentary newspapers in the lobby, and a corner/local shop. Self parking is free.

This Saintes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 8.50 for adults and EUR 6.50 for children

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open from Monday to Friday (7:00 AM to 8:00 PM), Saturday to Sunday (8:00 AM to noon) and Saturday to Sunday (5:00 PM to 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.50 for adults and from EUR 6.50 for children
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - noon
  • Saturday to Sunday: 5:00 PM to 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Saintes
Kyriad Direct Saintes Hotel
Kyriad Direct Hotel
Kyriad Direct Saintes Hotel
Kyriad Direct Saintes Saintes
Kyriad Direct Saintes Hotel Saintes

Kyriad Direct Saintes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 121 out of 416 reviews
Rating 8 - Good. 155 out of 416 reviews
Rating 6 - Okay. 78 out of 416 reviews
Rating 4 - Poor. 39 out of 416 reviews
Rating 2 - Terrible. 23 out of 416 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities
Basic compact rooms. Beds are comfortable and clean. Pet friendly. We didn't have breakfast so cannot comment. Good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Régis

Liked: Amenities, property conditions & facilities
Good room and welcoming staff
Stayed 1 night in Jun 2024
Verified

8/10 Good

Joao

Liked: Cleanliness, property conditions & facilities
Very. Only combination in French
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, helpful too. Some English spoken. Recommended
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go there

Absolutely the worst hotel I have had the misfortune to stay in.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
We booked for 3 adults, we got a double bed and a bunk bed over the double for our 20yr old who is 6ft 2 and weighs in at 18 stone!!!! Not suitable, rubbish pokey room, noisy! Would not recommend or stay again
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Underwhelmed!

We felt we were sleeping in a cupboard. The room was tiny as was the bathroom. The shower was hopeless. You had to press a button and the water stayed on for about 30 seconds and then went off until you pressed the button again. The lady in reception was charming.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

David

Disliked: Staff & service

Terrible

Unable to access our room keys , dispenser not working due to communication problem. Helpline number unobtainable, tried 2 or 3 times in the end gave up and moved on . Terrible!
Stayed 1 night in May 2024
Verified

4/10 Poor

Pedro

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not so good. Avoid if you have low car.

Chose this hotel because of secure parking to protect my car and finished up damaging it when going over gate floor guides. The gate has been installed too high from the floor and there isn’t an appropriate ramp to smooth the crossing for a low vehicle like mine. So if you have a low ridding car (such as a BMW 6 series like mine) so not stay here. Room was tiny and you can literally hear everything next door as walls are made of “cardboard”, but it was clean and the bed was also comfortable. Breakfast was ridiculously overpriced for what you get. Over all I will not stay here again and I do not recommend, sorry to say.
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Avoid

Checking in was a joke the number supplied doesn't reply after 8pm. The answer phone gives you another number for emergencies but doesn't answer before multiple attempts and only by text. Eventhough i got hold of someone i had to pay for another night. The room was clean but dated Staff were rude and said it was my fault for having booked late (9.30pm) eventhough i had received the booking confirmation. I will never go back. Hotel.com were very helpful replied quickly and gave me a full refund on their side.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Nicolas

Liked: Cleanliness
Disliked: Staff & service
Petit déjeuner payé à la borne sans aucune indication servie
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fanny

Liked: Cleanliness, amenities, property conditions & facilities
Le personnel d’accueil est très agréable. La chambre et la salle de bain sont très propres, l’espace y est un peu réduit mais pour une nuit c’est très bien.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Boulard

Liked: Cleanliness
Disliked: Staff & service
La chambre est petite, mais le confort y est. En revanche la salle de bains mérite un peu d'attention surtout concernant la douche : peu de pression d'eau, bouton poussoir pour l'eau mais surtout le pare douche qui ferme mal. Sinon le petit déjeuner est correct avec du choix.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

pic

Liked: Cleanliness
nuit difficile a cause des bruits, des craquements des moteurs..... soi-disant ouvert 24h mais en qu'a partir de 15h pas de code mais une clé...c'est une experience que nous ne renouvellerons pas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Petit déjeuner très limité trop cher pour huit euros
Stayed 1 night in Nov 2025
Verified

8/10 Good

VISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquillité assurée..le concept chambre et cabinet toilette nous font vivre a l'étroit. Pour un cours séjour tout va bien .
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Benoit

Liked: Cleanliness
Disliked: Room comfort

Bruits et luminosité intempestifs

Insonorisation inexistante, érant donné que la fenêtré de la chambre ne ferme pas hermetiquement, les bruits de la circulation nous empechent de dormir. De meme il n'y a aucun volet roulant à l'étage alors que le néon de la façade surplombe la fenetre, ce qui éclaire la chambre et nous empêche également de pouvoir dormir dans cette halte censée nous permetre de passer une nuit réparatrice avant de reprendre la route.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Nathalie

Disliked: Room comfort
Nous nous attendions à mieux. Pas de volets pour la nuit, fenêtre branlante, bruit extérieur gênant pour dormir, goutte à goutte dans la douche. Un manque d'amabilité, dommage.
Stayed 1 night in Sep 2025
Verified

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deja pour dejeuner obligation de sortir car petit dejeuner servi au chalet dvaccueil
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service

Baraqués s'abstenir

séjour convenable (propreté et calme) mais une exiguité digne des hôtels "pas chers" japonais et décevante pour un prix (70 euros) qui n'est pas le plus faible de la catégorie.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities

Sejour sympa

Hôtel sympa, chambre petite, petit dejeuner tres bien, parking pratique sécurisé
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Christel

Liked: Cleanliness
Disliked: Room comfort

Bien suffisant pour une nuit

Hôtel de passage pour dormir une nuit ou pour les ouvriers de passage.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retour de vacances

Hotel tres correct pour une halte sur le retour des vacances
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Pierrette

Disliked: Room comfort

Décevant

Payer pour avoir un oreiller supplémentaire je trouve ça honteux surtout quand vous êtes reconnu en PMR, chambre toutes petites pas adapté mais comme je sais que je me suis pris tard pour avoir une chambre adaptée j acepte le RDC et oui j aie un handicap dis invisible( mal voyante autres) prise électrique très limitée (2)et quand on un chargeur Samsung impossible de le brancher sur la prise usb ( pas adapté)je suis vraiment déçu de la chambre, accuei a la réception I plutôt froid ,petit déjeuner avec du choix
Stayed 1 night in Jul 2025