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Capital Inn and Suites

2.5 star property

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Photo gallery for Capital Inn and Suites

Property entrance
Hallway
Interior
Front of property
2 Queen Beds Non Smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
1875 Fisher Road, Salem, OR, 97305
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Place, Oregon State Fair Skychairs
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪4 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪8 min drive‬

Room options

View all photos for King Bed Non smoking

King Bed Non smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi

King Bed Non smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds Non Smoking

2 Queen Beds Non Smoking | Hypo-allergenic bedding, desk, soundproofing, free WiFi

2 Queen Beds Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Capital Inn and Suites

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking.
Capital Inn and Suites offers 58 accommodations with air conditioning. This Salem hotel provides complimentary wireless Internet access.

Bathrooms include a bath. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

During your stay at Capital Inn and Suites, you'll be within walking distance of Regal Willamette Town Center. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • Just a 3-minute drive from Oregon State Fairgrounds Pavilion and 5 minutes from Salem Riverfront Park
As a guest of Capital Inn and Suites, you'll find tour/ticket assistance, laundry facilities, and camper van/bus/lorry parking. Public spaces have free WiFi. Self parking is free.

This Salem hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Americas Best Value Inn Hotel Salem
Americas Best Value Inn Salem
Americas Best Value Salem
Capital Inn and Suites Hotel
Capital Inn and Suites Salem
Capital Inn and Suites Hotel Salem

Capital Inn and Suites Reviews

Reviews

4.4
Rating 10 - Excellent. 55 out of 614 reviews
Rating 8 - Good. 73 out of 614 reviews
Rating 6 - Okay. 89 out of 614 reviews
Rating 4 - Poor. 110 out of 614 reviews
Rating 2 - Terrible. 287 out of 614 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay hreat price
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we will continue to stay there they only need to fix the elevator
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Mario G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jenalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Understanding staff! Very quick to dive problems too!
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Marcio

Disliked: Amenities, property conditions & facilities
I found the room very dark, outdated decoration. Good cost-benefit.
Stayed 1 night in Oct 2022
Verified

8/10 Good

DONITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel was clean there doing some remodeling and fixing or replacing worn, broken or old items in the rooms. Very friendly staff right now it’s all basic no thrills but I herd they will have them in the near future it was very comfortable sleeping and I can’t wait to stay again. They have a microwave and a fridge in the room and for what you pay for each other motels or hotels wouldn’t have those so overall it was a great stay, and I will be staying there again.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
We never checked in!! The lobby was empty. Empty of people AND furniture. There were people hanging around in the parking lot. As two women traveling, we did NOT feel safe to even exit the car!!
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Kaneeta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nasty rooms wasnt cleaned at all
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort

Keep looking!

Run down and not maintained would be a generous description. This place is not worthy of being listed on your site. It had a big parking lot - empty except for maybe five cars. Now I know why.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Stephanie

Liked: Staff & service, amenities
Didn’t feel clean, didn’t smell clean. Very unhappy with cleaning service. Staff were great, and super helpful.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Gerrit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay if you like roaches

TVs don’t work and require some type of service to make them work also we woke up at 2am with roaches in our bed my wife and I left at 230am and slept in the car will never stay here again
Stayed 1 night in Jul 2022
Verified

4/10 Poor

jon

Disliked: Cleanliness, amenities, property conditions & facilities
only good things TV has able to show the baseball game I wanted to watch and bed was alright (pillows sucked-but I brought my own). Listed as having wifi but did not, no ice machine, shower water luke warm at hottest and it was cold at cold setting and cold at hot setting and luke warm somewhere in-between, Carpet had not been vacuumed recently.
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Aleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities
Creepy place, damaged walls in hallways, unfinished walls inside the room, was mold stinking, sticky floors, bed cover within the cigarette burned hole, cabinets missing doors. Very nasty one
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked like dried blood splattered on the wall when you walk in the room. There was a brown stain on sheets. The room smelled like stale smoke. It was truly disgusting.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Peter

Disliked: Staff & service
What I didn't like was the manners of the morning staff to accuse me of smoking in my room and I hadn't been I'll never go back to that toilet ever again
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Jill

Liked: Cleanliness
Disliked: Staff & service
We only stayed one night but the over all experience was not the best. The front desk was excitable but she acted like we were inconveniencing her a bit. When we would go in and out of the she never said anything just looked at her phone. She was on her phone talking to someone while we were checking in. The room was fine and clean.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Megan

Disliked: Amenities, property conditions & facilities
There was no refrigerator as shown in description. Furniture was broken and bathroom door was broken.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Ashley

Disliked: Amenities, property conditions & facilities
The room itself was fine. It was affordable for a reason though. Walking through the hallway, it felt very rundown. Some rooms even had the room number written on the wall with a Sharpie. The overall clientele that stay there, I wouldn’t trust to even ask directions. As long as you don’t have valuables to leave in your room, don’t mind noise and are ok with knowing you’re not getting access to even a vending machine… it’s affordable.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Anthony

Disliked: Staff & service, property conditions & facilities
Arrived for check in and my payment method was not acceptable. No notice was posted during the booking process. Location does not accept prepaid debt cards or non-bank debt cards.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. There was no remote for the TV but I found the button on the TV to turn it on. I was given a remote and directions on programming it but I couldn't figure it out. One paper was hard to read. The remote for the TV didn't work.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Galen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not all amidities where provided

We paid for Wifi and refrigerator and didn't get neither one.
Stayed 5 nights in Sep 2022
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
I had to request a different room 3 times due to unknown substances dripping down the walls, stuff smeared on the windows, and hair in the sheets. I took pictures of the things i am talking about. I ended up leaving and staying elsewhere after the 3rd room change. I tried to get my money back and told them i am not staying there showing them the obvious cleanliness issues but the wouldn't refund my money.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Casey

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, The rooms are in bad shape, broken/missing appliance's, graffiti in the rooms, plaster on the walls crumbling in places. WiFi is there but an extremely weak signal. It doesn't reach into the rooms, just really the main lobby and into some of the hallways. Be prepared to be nearly frisked every time you enter. Don't know if its for safety? Or to keep none guests out. Very strict policy on visitors. No visitors or risk losing your room. either way its not reassuring.