I had a reunion with some friends and the staff are so lovely. my room was just right , Ok here the thing . I checked in sorted my stuff . Knock on the door ,lovely chocolates cookies delivered. The bed was amazing . Ear plugs provided for light sleepers, what a wonderful touch , My second stay and totally recommend. Thank you .
We had a one night stay at Pembroke Arms. There is no lift and we were put on the top floor - lots of stairs. This is an old building with lovely features including air conditioning which was great as the weather was very warm. Staff were friendly and efficient.
Thoroughly enjoyed our stay. Staff were all very friendly and helpful. Had a meal which was excellent. Room was lovely, great shower and very clean. Thank you
The communal areas are delightful...wood panelled rooms, squashy sofas and a huge open fire. The room was small but was advertised as such and was fine for just the 1 night. Very comfortable bed with lovely white crisp linen. The welcome brownies were also lovely. The room was only lit by lamps, so the lighting was very low that meant I was unable to read in the room. Breakfast was good. The customer service was efficient but lacked warmth...the bar staff/ waiters were fine but didn't smile or seem particularly concerned as to whether you were having a good time or not. Saying that I'd probably stay there again.