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Sorrento Inn

2.0 star property

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Photo gallery for Sorrento Inn

TV
Fridge, microwave, coffee/tea maker
Property grounds
Combined shower/bathtub, free toiletries, hair dryer
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
1277 Trans Canada Hwy, Sorrento, BC, V0E2W0
  • Place, Crannog Ales
    ‪4 min drive‬
  • Place, Shuswap Lake Estates Golf and Country Club
    ‪6 min drive‬
  • Place, Dreamcycle Motorcycle Museum
    ‪7 min drive‬

Room options

View all photos for Single Room, 2 Double Beds

Single Room, 2 Double Beds | Desk, iron/ironing board, free WiFi

Single Room, 2 Double Beds

  • Garden view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Single Room, 2 Double Beds

Comfort Single Room, 2 Double Beds | Desk, iron/ironing board, free WiFi

Comfort Single Room, 2 Double Beds

  • Lake view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is CHF 71
includes taxes & fees
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About this property

Sorrento Inn

A restaurant, a bar/lounge and a snack bar/deli are available at this motel. Free WiFi in public areas and free self parking are also provided.
Sorrento Inn offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. Rooms open to balconies or patios. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Sorrento motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Sorrento Inn, you're just a quick walk from Shuswap Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace
  • 9 minutes on foot from Shuswap Lake and a 4-minute drive from Crannog Ales
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sorrento Inn also features a terrace and room service (during limited hours). Self parking is free.

Smoking is allowed in designated areas at this Sorrento motel.

Copper Island Pub – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Copper Island Pub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 July 2023 to 31 December 2023 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per stay
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 3:00 PM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sorrento Inn
Sorrento Inn Motel
Sorrento Inn Sorrento
Sorrento Inn Motel Sorrento

Sorrento Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 85 reviews
Rating 8 - Good. 22 out of 85 reviews
Rating 6 - Okay. 26 out of 85 reviews
Rating 4 - Poor. 24 out of 85 reviews
Rating 2 - Terrible. 10 out of 85 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Leah

When the pub shuts down, very loud with patrons leaving or going into their rooms.
Stayed 1 night in May 2022
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Was shown three rooms one was occupied, one was not made up the third was made up but tons of dirt on the floor Bathroom tub was painted?
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Shirley

Disliked: Cleanliness, property conditions & facilities, room comfort

1

I found this place very noisy from other people staying there
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Devon

Liked: Staff & service
Disliked: Cleanliness
Location was great to lakes for fishing.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine, as expected, met our needs for a lace to lay our heads and sleep. Was clean and comfortable and nice view off the back balcony! The facility needs some updating and the amenities were not available. The pub/onsite restaurant seems very popular, but we didn’t go so couldn’t comment on it.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a very old property, right on the highway. Very noisy truck traffic and motorcycles - most of the night. The toilet did not flush properly (the float was set too low, and I had to hold it down to get enough water in the tank to work). The rear balcony was not useable as it hasn't been cleaned for months or probably years. The view was an unkempt area with an assortment of old equipment and junk mostly. The parking lot in the front is mostly dirt and gravel and broken down old asphalt. The carpet on the stairs is worn through and filthy. Inside, it was clean enough except the comforter which was badly stained. The supplied unpackaged cardboard coffee cups looked very dirty - not usable. This property would only be usable when no other is available. I do not know how Expedia rates their properties, but this is the worst I have ever seen at any number of stars, certainly not 3 stars as advertised. Should be worth only 1 star, or even less - or, honestly, not the website at all. The front desk person was friendly. Still the overall sense is very grubby. Would not recommend unless you are desperate.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The owner was pleasant.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property was under renovation but the staff and workers were very kind and helpful
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Office was locked. They told me to go to the pub to check in. They had no idea. Sent me back and they gave me a room and had to make sure it was clean first. Toilets didnt flush. No handle on bathroom door. Dirty rooms , old coffee in the pot. No staff anywhere to be found
Stayed 2 nights in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bathroom tap broken, tv pvr not plugged in for tv old building needs upgrade
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dark and dirty. It was clear the bathroom fan cover had not been cleaned ever! It seemed an electrical hazard that the only plug in in the bathroom was in the light fixture beside the light bulb. The kitchen had a light fixture that looked like it hadn't been operation in at least 5 years. Next time I will either stop in Salmon Arm or keep going to Chase.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the deck and the cleaning staff was friendly. The condition of the place was ghastly and I was irritated that the desk clerk decided to take another customer out of order even when that customer explained that I had been first.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and comfortable, just a little dated. The restaurant next door serves a variety of foods including Indian. Quite delicious. Also within walking distance were some other restaurants as well as a grocery store. We plan to stay there again on our way back to the west coast.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Dennis

Liked: Cleanliness, property conditions & facilities
Reasonably price and clean.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and I loved the view from our back deck.
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was there to meet us. Had to wait outside then call them to the office. Lick on door didn’t work. Put a chair against the door all night. No plug in washroom. Smell terrible. But the bed was comfy and clean. Outside was not taken care of. Would not stay there again. We had book for three nights, tried to cancel one and they said no . So we just left. Not impress. Would not recommend this place at all.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and friendly little place!
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we opened the door to our room it smelled bad, there was not any chairs in the room, nothing to put your close on. Myself and my two 5 & 6 year old grand kids went to the attached pub/restaurant for dinner & the atmosphere was terrible. The food was the same worst berger I have eaten in 72 years.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient but old.

The room was generally clean, but there were empty bottles beside the bed and garbage in nooks and crannies. King bed was poor, sagged in the middle so kept sliding down. Poor lighting and TV did not work. Spent days with family so only there to sleep, so we survived. If there more would have gone elsewhere.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Catherine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

It's October! I need a room with heat.

Registration was a hassle as it was hard to find someone to check us in. The next problem was that the heater in my room didn't work. Nor did the heater in the other room work very well. The staff then tried three times to get some heat out of the registers. The result was no heat for my room and very little heat in the other room. We finally got space heaters but they didn't work very well. A cold night for each of us. I wore a wool shirt to go to bed. I tried to get a partial refund in the morning. Of course no one was around to talk to!
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
It was clean and the bed was comfortable. I would stay here for a holiday but for a short work stopover it was ok. Good location.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older roadside motel. Clean and comfortable. Family run. Fully booked for wedding and long weekend, but worked hard to give us early accommodation.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

AJ

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Adequate, but disappointing.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a huge back yard and a deck at the attached restaurant. In the distance are mountains and a big lake. So relaxing to sit out on the deck and have great food, all kinds including Indian, and a cocktail. Nice Indian family owns both.
Stayed 1 night in Aug 2018