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Best Western Saltillo

4.0 star property

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Photo gallery for Best Western Saltillo

Stunning interior with a high ceiling, central staircase, and large arched windows.
El Refugio offers a charming facade with a tiled roof and arched entrance.
Stunning building with a curved facade and archway entrance, set amidst beautifully maintained gardens.
Relax in a serene outdoor space with a covered walkway, comfortable seating, and lush greenery.
Relax in this airy space with comfortable seating and natural light pouring in through the arched windows.

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Laundry
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

Map
La Fragua 2672 Col. Guanajuato Oriente, Saltillo, COAH, 25286
  • de Beisbol Francisco I. Madero
    ‪1 min drive‬
  • Museum of the Desert
    ‪4 min drive‬
  • Saltillo Casino
    ‪5 min drive‬
  • Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Room amenity

Junior Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Room amenity

Junior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Saltillo

Hotel with free breakfast, near Santiago Cathedral
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and concierge services are on-site. Change of bedsheets is available on request
Best Western Saltillo offers 104 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Saltillo hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Saltillo, you'll be within walking distance of de Beisbol Francisco I. Madero. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Alameda Zaragoza Park and 6 minutes from Santiago Cathedral
  • Free airport and local-area shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at Best Western Saltillo. Self parking is free.

Smoking is allowed in designated areas at this 4-star Saltillo hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
El Refugio – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • El Refugio

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 13 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Griddle
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Saltillo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Saltillo offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Casa Mexicana
Best Western Casa Mexicana Hotel
Best Western Casa Mexicana Hotel Saltillo
Best Western Casa Mexicana Saltillo
Best Casa Mexicana Hotel
Best Western Saltillo Hotel
Best Western Saltillo Saltillo
Best Western Saltillo Hotel Saltillo

Best Western Saltillo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 354 reviews
Rating 8 - Good. 94 out of 354 reviews
Rating 6 - Okay. 47 out of 354 reviews
Rating 4 - Poor. 29 out of 354 reviews
Rating 2 - Terrible. 33 out of 354 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Only bread and coffee for breakfast Old hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍 great
Stayed 1 night in Apr 2025

10/10 Excellent

ERNESTO, EAGLE PASS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!!

10/10 Excellent

ERNESTO, EAGLE PASS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suites, including kitchen, dinning room, fridge, was a great deal!!
Stayed 1 night in Apr 2025

8/10 Good

Jean Bernard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elvira

The location and nice room
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

This hotel was fine for an in and out stay. Clean enough but we felt kinda itchy. Breakfast was bare minimum of toast and banana with coffee. Ok value
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mariana

Stayed 1 night in Jan 2025

4/10 Poor

roberto

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Elvira

Liked: Amenities
Muy limpio y amplias las habitaciones y cerca del centro
Stayed 2 nights in Nov 2024

8/10 Good

Yasushi

Liked: Cleanliness, staff & service
The reception members were very kind, flexible and great.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Stayed 1 night in Nov 2024

2/10 Terrible

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena, las camas no son muy cómodas, las almohadas tampoco, pero me fue suficiente para lo que tenía que hacer yo en Saltillo
Stayed 1 night in Oct 2024

2/10 Terrible

Christian

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
The hotel is in a fair location, but not within walking distance of a variety of places to eat (or shop, like the mall). The property is nice - it's generally clean. The rooms are very spacious and taken care of, but dated.
Stayed 3 nights in Sep 2024

4/10 Poor

Humberto

Travelled with family
Disliked: Staff & service, amenities
Primero la habitacion estaba medio sucia en varias areas, movimos un poco el mueble de la tele para buscar una conexion electrica y se ve que no habian limpiado en meses, con cucarachas muertas, habia otra ya muy seca en el baño, por lo que se nota que la limpieza no es prioridad. Por otro lado colocamos el letrero de no molestar y como quiera entraron a la habitacion. Despues laa 3 noches que nos quedamos habia fiesta hasta altas horas de la noche en el area de alberca, con gente altamente intoxicada botellas por todos lados, generando un ambiente inseguro, y fue el ultimo dia que era demasiado, con gente fuera de horario, muy bebidos, con musica alta y gritos, y los reportamos mas de 5 veces, y no los callaban, y la ultima llamada a front desk, ya amenazando con llamar a las autoridades fue con la que la persona del hotel ya con una muy mala actitud manda a callar a la gente, que terminaron su fiesta a las 11 30 pm. En general, mala experiencia, no vuelvo, ni pienso recomendarlos.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul, KEMAH

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great security, wonderful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always this place is great to stay staff is awesome and very convenient and close to stores restaurants and other plaes
Stayed 2 nights in Aug 2024

10/10 Excellent

Celia Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SSD

Stayed 1 night in Jul 2024

2/10 Terrible

Isrrael

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place
Stayed 1 night in Jul 2024