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The Passenger, a Tribute Portfolio Hotel

4.5 star property

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Photo gallery for The Passenger, a Tribute Portfolio Hotel

Meeting facility
Exterior
Daily buffet breakfast (EUR 25 per person)
Lobby
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Europastrasse 10, Salzburg, 5020
  • Place, Europark Shopping Center
    ‪3 min walk‬
  • Place, Klessheim Palace Casino
    ‪16 min walk‬
  • Place, Messezentrum Salzburg Exhibition Center
    ‪3 min drive‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Valley View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Valley View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Courtyard View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 120 reviews
The price is CHF 94
includes taxes & fees
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About this property

The Passenger, a Tribute Portfolio Hotel

Luxury hotel with restaurant and bar/lounge
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, self parking and dry cleaning.
The Passenger, a Tribute Portfolio Hotel offers 120 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. A pillow menu is available. This Salzburg hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at The Passenger, a Tribute Portfolio Hotel, you're just a quick walk from Europark Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 7 meeting rooms, a car charging station and multilingual staff
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Mirabell Palace and 8 minutes from Salzburg Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Passenger, a Tribute Portfolio Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the luxury The Passenger, a Tribute Portfolio Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Salzburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Passenger Restaurant – On-site restaurant.
The Passenger Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Passenger Bar
  • The Passenger Restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 39 per room, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 39 per room, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Tribute Portfolio Hotel The Passenger
The Passenger, a Tribute Portfolio Hotel Hotel
The Passenger, a Tribute Portfolio Hotel Salzburg
The Passenger, a Tribute Portfolio Hotel Hotel Salzburg

The Passenger, a Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 3 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Colleen

Liked: Property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Treanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel, bar none, are of the best I have ever encountered. Farhad was exceptional. The other desk people were amazing, too. So helpful! The hotel is lucky to have such amazing guest services staff. Definitely recommend!
Stayed 1 night in Oct 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very modern great bathroom with heated floor at night and very quiet! GYM was ridiculously high end with everything you need. Down side for me was the pillows and the area was a little industrial but there was a big shopping mall across the road which was very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ali

Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty far from old and new downtown, but lesser price too. Rooms were very small. Ahmed was very helpful at the front desk.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Ralf

Travelled with group
Liked: Amenities
Very modern, architecturally unique. Very clean. Comfortable. Staff on front desk at check in and check out very professional and helpful. Beautiful view from patios. Would stay again and would recommend to others.
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Public transportation in walking distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Excellent option to visit salzburg, people are very capability on give you quick solution to your requests. Very good costumer service.
Stayed 5 nights in Sep 2025

2/10 Terrible

YiFan, Scarborough

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was super slow in checking in
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowledgeable and friendly employees.
Stayed 2 nights in Aug 2025

8/10 Good

Ha

Stayed 10 nights in Aug 2025

10/10 Excellent

Annie

Stayed 2 nights in Aug 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property!
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great location

Lovely hotel, modern and clean. Great location for bus into the city
Stayed 2 nights in Aug 2025

10/10 Excellent

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had originally planned to stay at another property in Salzburg but we had issues with their cleanliness and fitness to be in hospitality business really so we refused to stay another night. The hotel staff was able to find us accomodations at the 11th hour and went out extra distance to help us out once we explained our predicament (10 pm and without a place to stay). The property is across the street from Salzburg Football (soccer) stadium, a big shopping mall (and even IKEA) and a train station. The parking at the property is very expensive but there are affordable (and safe) parking options close-by. I can't rate this property highly enough.
Stayed 1 night in Jul 2025

10/10 Excellent

hongqiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a hotel in the Salzburg area and, like me, tend to do your homework—reading reviews, comparing prices, opening multiple tabs—save yourself the trouble and just book The Passenger Hotel. It’s truly the best! The hotel is new, which means it’s fresh, modern, and very clean. The staff was wonderful at every step—from check-in, to the restaurant, to check-out. Everyone we interacted with was kind, helpful, and welcoming. Parking is available for a fee, but it’s super convenient. Moreover, there are great dining options and shopping just a short 3–5 minute walk away. I’m not sure if I’ll ever have the chance to return to the Salzburg area, but I’d be remiss if I didn’t recommend this fantastic hotel to fellow travelers. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Megha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Clean. Staff were very helpful in terms of guidance with transportation and such
Stayed 3 nights in Jul 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close ride to airport. Taxi service was within 5 minutes
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely new hotel. Well appointed with great employees. Attentive employees. They noticed it was my birthday and left me a treat in the room Good location for large shopping centre and transport into city.
A treat for my birthday
View from bar veranda
Stayed 6 nights in May 2025

2/10 Terrible

MANJOLA

Travelled with partner
I booked a king room and I got a twin bedroom. I never got back the difference for my room . The bed shook so bad when the train stopped that i almost fell off the bed. Very noisy as well. I wouldn’t recommend this place .
Stayed 1 night in May 2025

10/10 Excellent

Peter, Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Amin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and food!
Stayed 3 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice, extremely friendly and helpful staff.
Stayed 3 nights in May 2025