Well, they checked me into a room full of bedbugs. Smoke detector was falling off big crack in the ceiling in the bathroom of water leaking down. They were very bad customer service.
The dinner was so good at the resturant and there was an awesome band playing. The owners were so nice and I had an absolute blast. The pool and Jacuzzi were nice and most importantly the beds were comfy. My room had a full size fridge and cook top which I didn't use since I was there one night. Would definitely stay again.
Rooms had a smell, toilet water issues, room phone didn't work,issues with tv, bathroom floor slick my brother slipped and busted his head. My wife called for manager and never received a call back. Could be a nice place just needs better management.
Staff was rude, unexpected cash deposit and still held my card for incidentals. I have stayed at this facility several times and never had to put up a $150 cash deposit, had to use their ATM to get cash and they charged me $4.00 to do that. Manager and staff were rude and said they had to walk my room with me when I check out before I can get my cash back. When I checked out the desk clerk was rude and talked to me like I was her child. She would not let me walk with her to inspect my room. She told me to stay in the lobby. I will not ever reserve a room here again especially after how much I have spent in the past staying here.