Hilton Garden Inn San Antonio At The Rim

3.0 star property

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Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily cooked-to-order breakfast (USD 15.95 per person)
Lobby
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool

Explore the area

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5730 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪8 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪17 min walk‬
  • Place, The Shops of La Cantera
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Antonio At The Rim

Hotel with free local shuttle, near The Rim Shopping Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, a free area shuttle and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn San Antonio At The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 13 minutes by foot from The Rim Shopping Center and a 3-minute drive from La Cantera Golf Club
  • Free theme park and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio At The Rim offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3988 square feet (370 square metres) and includes a conference centre. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn San Antonio At The Rim. An area shuttle within 5 mi and A theme park shuttle are free. Parking is available for a fee.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,988 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 485 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 104 out of 1006 reviews
Rating 2 - Terrible. 98 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Good location with easy access to I10 and La Cantera shopping. Bed was comfortable and clean restroom. Room has an “older feel” to it. Definitely need a new hair dryer as it was sticky and messy on the outside of it, but it did work. No free breakfast but free coffee. Also, need to pay for parking but I think that’s with all hotels in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, really enjoyed the free complimentary coffee in the morning.
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

jesus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were on the 6th floor my room and my parents and other people on the floor lost water while showering on all 3 nights. Report it Thursday and never got resolved while we were there. Also condensation from unit leaked all into our room
Stayed 3 nights in Jul 2025

6/10 Okay

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truck broken into

Check in was not so good, arrived at 3pm and had to wait 3 hours to check in. Also hotels.com said i had to pay 971 for 4 days ended up paying that amount plus an xtra 400 dollars just incase of incidentials and for some other reason. On my 2nd or 3rd day there my new truck was broken into and some items stolen from truck, apparently this happens often in this hotel even with all theyre cameras and security they pay for. Its been over a week and i still havent received my deposit back for incidentals. They did give me an xtra night for free and free breakfast for what happenned.
Stayed 3 nights in Jun 2025

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good 4th of July stay

This was a great location for visiting six flags. The rooms could use a bit of a cosmetic update. The walls were a bit banged up, but everything was clean. Paying for parking was lame, but at $10, not a huge deal. The person who checked us in was great! We loved being able to see the 4th of July fireworks at six flags from the parking lot!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if they didn't nickel and dime you. $10 to patk after the high rates. :(. No continental breakfast unless you pay $14+ thank God they offered free coffee ☕.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

4/10 Poor

ARACELI

Charging for parking?!?!?
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosita Molina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY!

I enjoyed my stay greatly. I loved how friendly all the staff was to me and my partner. Everyone we came across with greeted us and were very friendly. My room was very clean and spacious. I am very particular about cleanliness and this hotel definitely met and exceeded my expectations for cleanliness. The only thing I did not like is that we had to pay a $10 parking fee which I was not aware of when I booked. In addition, the breakfast buffet was not worth the additional cost. I felt the variety and quality of the food could have been better given that it is an additional cost.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rip off

Was not impressed that we had to pay for parking and breakfast. Vents were dusty!
Stayed 2 nights in Jun 2025

8/10 Good

MANUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Martin

Stayed 1 night in Jun 2025

6/10 Okay

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

ANNA

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Oscar

Travelled with family
Didn’t expect to be charged for parking during my stay.
Stayed 2 nights in Jun 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Rooms were not ready on time no water for shower for the price I expected better service
Stayed 1 night in Jun 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but nice, the pool, staff, and environment was great. There was a bad smell on our floor but they took our complaint seriously and had it fixed quickly. The staff texted to check on us and see how our stay was which was great. The breakfast is not worth the money. We asked for menus at the breakfast area a few times but they kept pushing us towards the buffet which was not worth the 15 per person. The pancakes were too hard to cut, the eggs and potatos were too salty, and it was basically a free breakfast at other hotels.
Stayed 2 nights in Jun 2025

4/10 Poor

Matt

Stayed 2 nights in Jun 2025

10/10 Excellent

Servando

Stayed 1 night in Jun 2025

8/10 Good

Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly it was was and so welcoming when checking in. The room,bed and bathroom were very clean. Lobby was clean as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Loyda

Stayed 2 nights in Apr 2025

6/10 Okay

Glenn

Travelled with family
Disliked: Property conditions & facilities
The location of this hotel is excellent—but unfortunately, that’s where the positives end. Parking costs an additional $10, which isn’t outrageous, but it’s an inconvenience, especially when it's not disclosed during the reservation, and since the fee can’t be charged to your room. Instead, you have to scan a QR code and register your vehicle with a third-party service. The room itself was fine, though the bed made a loud "alfo" sound with every movement, which made sleeping uncomfortable. The $15 breakfast was disappointing. The options were limited to scrambled eggs, sausage links, and overly fried potato cubes. Aside from that, there was toast and a few bagels. The juice selection was poor—what was labeled as orange juice was clearly some kind of powdered mix, and the apple juice tasted watered down. Had the kids not already committed to eating cereal, we would have skipped breakfast altogether.
Stayed 1 night in Jun 2025