Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Exterior
Meeting facility
Bar (on property)
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Market Square
    ‪8 min walk‬
  • Place, Henry B. González Convention Center
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(64 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn San Antonio - Riverwalk by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Holiday Inn San Antonio - Riverwalk by IHG's great location. During your stay, you're just a quick walk from River Walk. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Windows on the River
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from San Antonio Majestic Theater and Aztec Theater
Holiday Inn San Antonio - Riverwalk by IHG offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn San Antonio - Riverwalk by IHG. For a fee, parking is available.

This 3-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Windows on the River – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.5 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.95 per person
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 776 out of 1379 reviews
Rating 8 - Good. 264 out of 1379 reviews
Rating 6 - Okay. 175 out of 1379 reviews
Rating 4 - Poor. 88 out of 1379 reviews
Rating 2 - Terrible. 76 out of 1379 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, amenities
Na
Stayed 1 night in Nov 2025

8/10 Good

Linda

Travelled with partner
Room was not as clean as I like
Stayed 2 nights in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Cagan

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great. Front desk very friendly. On first entry room looked clean. But when I did My wipe down it was dirty! The bathroom and shower were not cleaned thoroughly at all. Corners of floor were dirty. Rusty fixtures. Main room furniture was not cleaned towel turned brown when wiping it down. Elevators looked like they were never cleaned. Floors super dirty as well as the doors of elevator had hand prints all over like not wiped down ever. Hall out to riverwalk looked like it was forgotten about. Only table cloth thrown down there the whole time were were there. As well as trash and carpet looked like it was never cleaned!! The stay was good just needs a deep clean and then keep it clean!!
Stayed 2 nights in Jan 2026

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had to change rooms because me of ants in room
Stayed 1 night in Jan 2026

6/10 Okay

Verlene

No water
Stayed 3 nights in Jan 2026

10/10 Excellent

Isabel

Stayed 2 nights in Jan 2026

10/10 Excellent

Stacey

Stayed 1 night in Dec 2025

2/10 Terrible

Deirdre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirty as we’re the halls and lobby. The heat didn’t work in the rooms either. The staff was pleasant. No speakable amenities, internet was very spotty.
Stayed 3 nights in Jan 2026

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to restaurants and shopping
Stayed 2 nights in Jan 2026

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were curtious. We needed a working coffee pot and tv remote. Both were delivered quickly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marius

Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 5 nights in Jan 2026

8/10 Good

Luke

Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean room, did not try the breakfast. I did notice the hallway and lobby area needed to be a little cleaner
Stayed 1 night in Jan 2026

6/10 Okay

Frances

Stayed 2 nights in Jan 2026

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Staff & service
Disliked: Amenities
Nice staff. Restaurant in hotel was either not open for dinner based on no staff present and lights being off in the restaurant. Do NOT pre pay for parking through Hotels.com because I was charged a second parking fee by the property and both hotels.com and the property refused to fix the issue so I paid double for onsite parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was big and clean. Had refrigerator and coffee maker is a plus.
Stayed 1 night in Jan 2026

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great breakfast, convenient location for walking around downtown and the riverwalk.
Stayed 1 night in Jan 2026

10/10 Excellent

Casey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect, friendly staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026