4/10 Poor
MELISSA
Travelled with partner
28 Aug 2025
This was our 20th anniversary trip. The room and pool were lovely but the rest were disappointing. We cancelled dinner reservations at another location when we looked online and saw how lovely the hotel restaurant was. It wasn’t until we were seated, that we were told the kitchen was actually down and not serving food. Therefore, we had to find another place to eat. The ice machine on our floor was out of service. The next morning we woke up to use the swimming pool. All of the towels were used from the day before and not replaced. We went back up to our room to order a room service only to find out the kitchen was still out of service. We asked what time checkout was and were till 12 PM. At 11:10 AM, there is a knock on our door for maid service. at that point we just decided to check out and leave and find someplace else to eat. It took about 15 minutes to receive our vehicle in valet parking. When we receive our car, all of my settings had been tampered with including my digital display, my AC settings, my stereo. we never use the vehicle after we checked in and we only stayed one night. As lovely as the room was, we will not be back here.

MELISSA
Stayed 1 night in Aug 2025


























