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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
Lobby
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Place, Henry B. González Convention Center
    ‪8 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(104 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, a quick walk to Alamo
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Kitchens offer fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Sonesta ES Suites San Antonio Downtown Alamo Plaza gets high marks from our customers. During your stay, you're just a quick walk from Alamo. Features include free WiFi in public areas, plus a gym and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute walk from Shops at Rivercenter and 6 minutes on foot from Alamo
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Sonesta ES Suites San Antonio Downtown Alamo Plaza also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. For a fee, parking is available. A complete renovation of Sonesta ES Suites San Antonio Downtown Alamo Plaza was completed in November 2024.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Grab bar near toilet (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 957 out of 1789 reviews
Rating 8 - Good. 422 out of 1789 reviews
Rating 6 - Okay. 202 out of 1789 reviews
Rating 4 - Poor. 108 out of 1789 reviews
Rating 2 - Terrible. 100 out of 1789 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tiffany

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This room was a joke. Everything was old. They need to upgrade. The parking was far and they charged me a different price from what was quoted. Never again
Stayed 2 nights in Jun 2025

10/10 Excellent

Damaris

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

6/10 Okay

Vidyasagar

Photos make it look prettier than it actually is
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

2/10 Terrible

Lily

Travelled with partner
Liked: Amenities, property conditions & facilities
Roaches found in my toilet alive and toilet wouldn’t completely flush, I had to pour water from a bucket in the toilet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

4/10 Poor

Fred

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Was not told about parking till I arrived and they only have valet parking which is 40 a night. Extra charge for early check in, forgot tooth brush and had to go downstairs to purchase a cheap one. Seemed they were all about adding every fee they could. Breakfast was included. Not very good. Last day was very crowded and extremely slow to refill food as it ran out. Rooms are only cleaned when requested at front desk. 3 days with no offer to empty garbage cans, bring more towels, or anything related to room cleaning. Hotel seems to be all about maximum cost with minimum work. I will say staff at front desk was friendly. Not there rules. I would not recommend this hotel nor will I return to any Royal Sonesta hotels.
Stayed 3 nights in Jul 2025

6/10 Okay

Kasey

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I loved that you were 3 minutes from the Alamo, 10 minutes walk to the riverwalk. The breakfast was good but the same thing both days I stayed. I did not love that the dog area was across the street and just a patch of grass at the corner then you have to walk the droppings to another street corner. Wasn’t horrible but wasn’t as dog friendly as I expected. The elevator doors close so fast I actually got hit twice by them and bruised pretty badly so be careful during rush hours. Parking is expensive and the valet parking the hotel has takes 20 plus minutes to get your car or drop it off. I did go during a holiday so I’m not sure on other days but holiday weekends coming and going. Don’t be in a rush.
Stayed 2 nights in Jul 2025

4/10 Poor

mirtha

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
When I got to hotel they have valet parking for $41 a night. Nothing was online about the valet parking. Personnel was not very friendly and they did not change the towels or fix our bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll always remember the Almo!!!

My first time in any part of Texas. I was very impressed by San Antonio!!! Sonesta did us right!!! Great place and close to everything!!!!
Stayed 4 nights in Jul 2025

4/10 Poor

Lisa

Stayed 6 nights in Jun 2025

10/10 Excellent

Sonya, Yona

Stayed 6 nights in Jun 2025

10/10 Excellent

Sherri

Stayed 3 nights in Jun 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service
Breakfast had a range of options - cereals, hot food, pancakes and other options. Room was adequate. Problem with temperature with shower as either cold and next scalding hot.
Stayed 4 nights in Jul 2025

6/10 Okay

Felix

Travelled with family

Hotel was OK

The hotel was OK, biggest downer was that the bathtub and sink were slow to drain, even after saying they fixed it for us. It is gross standing in water while you shower. In addition you have to request to have your room cleaned daily.
Stayed 3 nights in Jul 2025

2/10 Terrible

Julissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful told us the room was ready but we had to wait till 4. We waited then when 4 hit they told us no rooms were available and they did not know when we would get a room. Many problems with check in. Overall, would not recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Bing Qing

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Will come back
Stayed 3 nights in May 2025

4/10 Poor

dejuan, Nacogdoches

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

2/10 Terrible

Robert, Odessa

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel in San Antonio I've ever stayed in. They advertise it as newly renovated everything is except the rooms. Rooms are outdated and they smell.
Stayed 1 night in Jul 2025

2/10 Terrible

Consuelo

Housekeeping was behind, weren’t able
Stayed 2 nights in Jul 2025

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
For the amount of money that is charged for room rates and parking was ridiculous. We never got to use the pool. Max capacity was 20 you would think it would have a nicer pool area. The air condition did not work. It was hot and muggy in the hotel, we asked for housekeeping, they never came only brought towels a family member paid less at the Fairfield and didn’t have these issues.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A/C was out

Got there late Thursday night. The air conditioning was out. So a hot stay the 1st night. Has to book another room for the rest of our trip
Stayed 3 nights in Jul 2025