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The Westin Riverwalk, San Antonio

Property class: 4

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Breakfast, lunch, dinner served; Italian cuisine
Creator video - submitted by We Walk San Antonio
Meeting facility
Exterior
Breakfast, lunch, dinner served; Italian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
420 W Market St, San Antonio, TX, 78205
  • Place, River Walk
    ‪2 min walk‬
  • Place, Alamo
    ‪7 min walk‬
  • Place, Henry B. González Convention Center
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(94 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Balcony view

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(63 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Bedroom, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Bedroom

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(53 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Balcony, River View

9.0 out of 10
Wonderful
(16 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel San Antonio Riverwalk
Downtown San Antonio
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 4,483 reviews
The price is CHF 126
includes taxes & fees
26 Apr - 27 Apr
Drury Plaza Hotel San Antonio Riverwalk

About this property

The Westin Riverwalk, San Antonio

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Riverwalk, San Antonio. During your stay, you're just a quick walk from River Walk. 2 bars, an outdoor pool and a restaurant are available.
  • Enjoy Italian cuisine while dining at Zocca Cuisine D'Italia
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from San Antonio River and 4 minutes on foot from River Walk
  • Dogs welcome for a fee (restrictions apply)
The Westin Riverwalk, San Antonio offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

There's an onsite business centre. Event space at this hotel measures 25995 square feet (2415 square metres) and includes conference space. The business-friendly The Westin Riverwalk, San Antonio also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Zocca Cuisine D'Italia – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito – This coffee shop specialises in American cuisine. Open daily.
Pool Bar – This bar specialises in American cuisine and serves lunch and light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70.29 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafecito
  • Pool Bar
  • Zocca Cuisine D'Italia

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Business services

  • 25,995 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.750 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless Internet: USD 16 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 16.25 per night (rates may vary)
  • Valet parking fee: USD 70.29 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1026 out of 1508 reviews
Rating 8 - Good. 204 out of 1508 reviews
Rating 6 - Okay. 150 out of 1508 reviews
Rating 4 - Poor. 67 out of 1508 reviews
Rating 2 - Terrible. 61 out of 1508 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elle

Stayed 2 nights in Dec 2025

8/10 Good

Jessiah

Nice location and walkable to most places on the river walk. However the rooms were dated and elevators made terrible noises. Room was clean. Staff was super nice and helpful. Not sure it’s worth the price.
Stayed 4 nights in Jan 2026

8/10 Good

Angela

Stayed 1 night in Jan 2026

6/10 Okay

Nina

Liked: Cleanliness, staff & service, amenities
We had asked for the pull out sofa to be made. They said it had sheets and everything. It did not. We kept calling with no success. Finally at midnight a security guard brought up the sheets so we could make it ourselves. Disappointed in the lack of service.
Stayed 1 night in Jan 2026

4/10 Poor

Patrick, Chagrin Falls

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Treadmills inop,’TV’s in workout room inop, one one elevator in four worked.’
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Katalina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff was all amazing!!!! The bell hop even entertained my kids while I checked out!
Stayed 3 nights in Jan 2026

8/10 Good

tiara

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful view . The only discrepancy was that the refrigerator never got cold so all of my food which was really good food, spoiled. Also, the towels in the bathroom had hair all over them as if someone brushed their hair over them and they were never changed. Other than that the view was beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location by the river. Rooms were immaculate. Will come again
Stayed 1 night in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
The Westin Hotel is a very nice older hotel but in need of some maintenance. Elevators are loud and the doors slam. Also, whenever our neighbors showered it sounded like a jackhammer above our room. Fortunately they were friends of ours and didn’t shower at inconvenient times. I have to say though, the highlight of our stay was our server on two different occasions, DeNay. She is an absolute gem!
Stayed 2 nights in Dec 2025

6/10 Okay

pamela

Travelled with family
None
Stayed 2 nights in Sep 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

lynnann

Stayed 3 nights in Dec 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and the amenities were good. The noise level from a squeaking elevator was terrible, and the noise from the people next door was equally as bad.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessie

Stayed 2 nights in Dec 2025

2/10 Terrible

Erica

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stay here if you want your card to be charged twice for valet parking and want to check in hours later after the allowed check in time. I will never be staying here again. We get there at check in time, our room was not ready. I was asked who I was with I said another adult and 1 child. The staff then assumes, "oh your husband and child". I was there with my partner(a woman), I felt automatically uncomfortable. No need to assume. The staff then hands me 2 drink coupons to excuse the late room check in. We go to the restaurant, almost 2 hours and no text that our room was ready. I go to the front and ask the status then continue to tell me it is not ready yet ans proceeded to give me 2 more drink coupons. I wanted my room NOT more drinks. This staff member proceeded to "talk to her supervisor " and says a room is ready just not the one I requested. This place isn't cheap. I wanted to stay where I requested and paid more for. Hotels are strict with the early check out but don't expect your room to be ready by 4pm. If you have plans the day of check in, good luck!!! DON'T STAY HERE!
Stayed 1 night in Dec 2025

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, amenities
Forgot that breakfast was included
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Extremely helpful staff. Lovely accommodations. From the first person to see you to checking out and everyone in between were very kind.
Stayed 3 nights in Dec 2025

2/10 Terrible

LaKusha

Liked: Cleanliness
Disliked: Staff & service, amenities
I wasn’t satisfied with my stay. They had issues with the elevators. Had to wait in long lines every time I leave out of the hotel or go down stairs to get something to eat from the restaurant. Two days in a row I called down stairs several of times and no one answered the phone so I had to go down stairs to the front desk. My room was on the 12th floor went to warm my food on the fourth floor where the microwave is at and it was gone, called down stairs to inform them that the microwave was gone but they never brought another one up. I noticed my fiancé mirror on his truck on the passenger side has a scratch on it. The whole time we were there we didn’t drive anywhere. I won’t stay there again wasn’t satisfied. They suck!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, clean, comfortable bed! Spacious room
Stayed 2 nights in Dec 2025

4/10 Poor

Jollyn

Travelled with pets, Travelled with partner
Liked: Cleanliness
Check-in time was not acceptable, the “premier” rooms were dressed last apparently so they weren’t even ready at 4pm check-in. The river view was full of dead trees and not worth the cost. The sliding door was very hard to slide making it difficult to enjoy the balcony easily. We did have AC issues that were addressed pretty quickly which was a bonus. One day there was only 1 working elevator out of 4 making lines long to get up and down.
Stayed 2 nights in Dec 2025

2/10 Terrible

Curtis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room wasn’t ready until two hours after the 4:00 check in time. We weren’t informed it was ready even though we were told we would receive a text once there was one available. A text was sent after I went back to the front desk to ask if we had a room yet. It was very disappointing. Management did compensate us the next day by adding some extra loyalty points to our rewards account. We were told that they were behind in having rooms ready due to so many late checkouts. It seems that something like that should be controlled by operations in order to ensure timely check ins for incoming guests.
Stayed 1 night in Dec 2025