We booked for a family of 6. They gave us towels for 2. When we asked for more, they said they were dirty. Our room was not cleaned. We stayed from Thursday-Sunday.
This is just AWFUL! Where to begin?! We arrived to an unsafe parking lot in the WORST neighborhood (yes, complete with a guy on a crack pipe!), get up to our room, only to find that you have to repeatedly insert your room key into a reader in the room to keep / turn the lights on. Went to the front desk to ask for ice (there aren't ice machines) and was told "turn it on in your room refrigerator - which didn't work). A nice security guard got us a bag of ice. Just unsafe, awful, awful "service," and a crappy room.
This is a very clean option and definitely a step above the typical Marriott or Hilton in the area. Breakfast had fresh fruit and quality yogurt, waffles, much better than the prepackaged crap at the other places. The room was spacious. The gym first rate.
We like the room condition. The pool was clean and water was great temperature. Breakfast choices were at point and setup was great. Hotel was near generalized location.
Few things we were not happy with was one of them was the lady setting up breakfast stations was late just about 20 minutes. Our room was missing extra bedding and we had asked the front desk and they never showed up.
Hotel was generally clean and tidy. Pool area is nice. BBQ and fire pit area is great too.
The ugly, hallways smell bad. No idea what it is but it doesnât smell very good. Awful coffee at the breakfast buffet. Bed wasnât very comfortable, no ice machines. Only ice was what could be made by the freezer in your room.
Not a terrible stay but dated, dingy, and lacking some decent food/beverage options.
Good location and very friendly staff. Right next to a restaurant where you can get a 10% discount -- just ask the front desk for the coupon.
Room is comfortable. Air conditioner works well and isn't too loud. Parking is convenient, but be aware you will compete with people visiting the restaurant--which is probably how my car door got a big dent in it.
A couple odd things about this hotel:
1. TV angle is not good as it doesn't face the bed, nor the couch.
2. The TV guide is dated from January 2025 and doesn't list the programs, only the networks.
3. The shower doors are very heavy. My spouse had a hard time opening and closing them.
4. The bathroom sink water flow is very light.