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Guayaba Inn Boutique Hotel

4.0 star property

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Terrace/patio
Luxury Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Suite, 2 Double Beds | Terrace/patio
Property grounds
Deluxe Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View in a map
Calle Comitan 55, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪1 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪156 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Deep-soaking bathtub

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Exterior detail
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4.7 out of 5, Exceptional, 113 reviews
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About this property

Guayaba Inn Boutique Hotel

Along with a full-service spa, this smoke-free inn has a restaurant and spa services. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, dry cleaning and laundry facilities.
Guayaba Inn Boutique Hotel offers 8 accommodations with fireplaces and DVD players. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges, espresso makers and minibars are provided. Bathrooms include complimentary toiletries and hairdryers.

This San Cristóbal de las Casas inn provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the inn's full-service spa, GuayabaSpa. Services include hot stone massages and massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Guayaba Inn Boutique Hotel. During your stay, you're just a quick walk from Na Bolom Cultural Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Treat yourself to hot stone massages at GuayabaSpa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Na Bolom Cultural Museum and 12 minutes on foot from Guadalupe Church
Guayaba Inn Boutique Hotel offers its guests a full-service spa. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Guayaba Inn Boutique Hotel.

This 4-star San Cristóbal de las Casas inn is smoke free.

Guests are served a free cooked-to-order breakfast daily from 8 AM to noon.
Guayaba Inn Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to noon
  • A restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Games
  • Library

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Low-height electrical sockets in bathroom
  • No lift

More

  • 2 floors
  • Built in 1934
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Chef service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Guayaba Inn
Guayaba Inn San Cristobal de las Casas
Guayaba San Cristobal de las Casas
Guayaba Inn San Cristobal De Las Casas, Mexico - Chiapas
Guayaba Cristobal las Casas
Guayaba Inn
Guayaba Inn Boutique Hotel Inn
Guayaba Inn Boutique Hotel San Cristóbal de las Casas
Guayaba Inn Boutique Hotel Inn San Cristóbal de las Casas

Guayaba Inn Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 250 out of 275 reviews
Rating 8 - Good. 18 out of 275 reviews
Rating 6 - Okay. 2 out of 275 reviews
Rating 4 - Poor. 3 out of 275 reviews
Rating 2 - Terrible. 2 out of 275 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best gotel stays we have ever had. Breakfast is magnificent, eooms are awesome, some even come with a real wood burning fireplace.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Breakfast was very nice and filling, the fireplace in the room was awesome. Stuff super friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Quiet, excellent room, wonderful included breakfast
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and relaxing hotel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guayaba inn has an excellent service, good food , nice and attentive staff.
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts were excellent. The rooms were spacious and comfortable. Beautiful grounds.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful, tranquil, place to stay. Friendly and kind people. Rooms are spacious, clean and comfortable.
Verified

10/10 Excellent

Daniel

Liked: Amenities
Beautiful garden. Good breakfast. Nice people Highly recommended.
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Unique property with flowering gardens. Large bedroom suite with comfortable bed and luxurious soaking tub and shower. Bedroom has balcony with seating and beautiful view from glass doors. Made to order breakfast in large dining room. Great location. Some noise from street but easy to ignore.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable large room. Staff is very friendly.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Paz Creativa a personal and spiritual development center. It’s on a quiet street. Small intimate boutique inn.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in San Cristobal de las Casas!

This is my second time staying at Guayaba Inn, and I give it 5 stars all around. Gorgeous garden, delicious breakfast, cozy rooms, comfortable beds, attentive staff... You can't go wrong here.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Danna

Delightful Oasis, super attention to detail.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Francisco

T
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is just excellent. One of the best experience.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
We had room number eight, an upstairs suite that includes a king size bed, a lounge chair and a small table with two chairs. The room has a charming balcony that overlooks a Koi pond. The bathroom has both a shower and a copper bathtub. The main room also includes a small coffee bar area with sink, for preparing drinks and snacks. A small refrigerator is installed underneath. The complementary breakfast has a lot of variety, including omelettes, chilaquiles, fresh fruit with yogurt and granola as well as local specialties. We found all the staff to be helpful and proactive, but the real standout was a woman named Karina, who helped us out on many occasions. We had such a nice time we plan to return next year!
Detail of lobby/courtyard.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10 out 10.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautifully tropical and tranquil oasis when u walk in. The suites are huge and imminently restful. Loved the luxury of the hammered copper soaking tub. The drain leaked once but the staff fixed it asap. Their included breakfast service is really nice. Protip: exit the property and go left down Comitan street until you come upon the hundreds of permanent stalls selling local products. Enjoy!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Allen and gerlinde

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing stay.

We did not have consisting hot water. Our shampoo and conditioner never got replaced. I could never get a washcloth. The worst part was that there was no heat anywhere in the building. Everyone was very friendly. The breakfast was very good but the coffe very weak.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Habitación hermosa, espaciosa, cómoda! Améi estancia aquí!
Stayed 3 nights in Jan 2026