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Sonesta ES Suites San Diego - Rancho Bernardo

3.0 star property

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Photo gallery for Sonesta ES Suites San Diego - Rancho Bernardo

Free daily buffet breakfast
Free daily buffet breakfast
Reception
BBQ/picnic Area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11855 Avenue Of Industry, San Diego, CA, 92128
  • Place, Carmel Mountain Plaza
    ‪12 min walk‬
  • Place, Carmel Mountain Ranch Golf Course
    ‪3 min drive‬
  • Place, San Diego Zoo
    ‪31 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed (One Bedroom)

8.8 out of 10
Excellent
(25 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

8.4 out of 10
Very good
(5 reviews)
  • 79 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(56 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Suite, Multiple Beds (Two Bedroom) | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher

Suite, Multiple Beds (Two Bedroom)

  • 79 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds (One Bedroom)

8.2 out of 10
Very good
(21 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Diego - Rancho Bernardo

An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning. Weekly housekeeping is available.
Sonesta ES Suites San Diego - Rancho Bernardo offers 116 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Diego - Rancho Bernardo. During your stay, you'll be within walking distance of Carmel Mountain Plaza. Free breakfast, free WiFi in public areas and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Carmel Mountain Plaza and a few minutes from Carmel Mountain Ranch Golf Course
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sonesta ES Suites San Diego - Rancho Bernardo offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Sonesta ES Suites San Diego - Rancho Bernardo. For a fee, parking is available.

This 3-star San Diego hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel San Diego Rancho Area Bernardo
Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area Hotel
Staybridge Suites Rancho Bernardo Area
Hotel Staybridge Suites San Diego Rancho Bernardo Area San Diego
San Diego Staybridge Suites San Diego Rancho Bernardo Area Hotel
Hotel Staybridge Suites San Diego Rancho Bernardo Area
Staybridge Suites San Diego Rancho Bernardo Area San Diego

Sonesta ES Suites San Diego - Rancho Bernardo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 94 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Flora

Business traveller
Liked: Cleanliness, staff & service
The only problem is that the property is old and needs a major remodeling. remodeling
Stayed 14 nights in Oct 2025

6/10 Okay

Melinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was great, the place was pretty worn and beaten up. Dusty all along the edges of the floors, and furniture old and banged up. Breakfast was good one day, but the next day all the food, coffee, plates were gone a half hour after it opened.
Stayed 6 nights in Nov 2025

10/10 Excellent

Thuy

Stayed 2 nights in Nov 2025

6/10 Okay

marta, buenos aires

Stayed 5 nights in Nov 2025

6/10 Okay

Kristen

I stayed at Sonesta once before and really enjoyed it. This time it looked like inflation
Stayed 3 nights in Nov 2025

4/10 Poor

Briana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The only reason I won’t give this hotel a one star is honestly because of the customer service during our stay. My family booked two nights at this hotel, however, after just a few minutes of checking in and sitting on the couch, two of my daughters and I started itching extremely bad. I was not aware that this was a pet friendly hotel, and was thinking that perhaps it was pet dander, or hopefully not fleas. So I called the front desk, and the lady that assisted me was very kind, and was able to somehow find another room for us, although they were booked solid. The second room smelled better (first room smelled like someone had been smoking on the balcony). However, it was still dingy and dirty on the walls, doors and bathroom area. When I realized this, I decided we would not be staying there the second night. We checked out early the next day and I requested a refund for just that second night. While I understand cancellation policies can be strict, this hotel was completely inflexible under the circumstances and refused to give me a refund. I am extremely disappointed because they have high ratings. Also, had it it not been in the state it was in when we visited, my family would’ve stayed both nights. I am very dissatisfied with our experience and had to book somewhere else, spending more money because we could not stay at Sonesta. I will not be book with this hotel again.
Stayed 2 nights in Nov 2025

4/10 Poor

Edgardo

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
Rooms old and dirty, a lot of ants and bugs, outside grills are not cleaned
Stayed 2 nights in Nov 2025

4/10 Poor

Barbara

Travelled with family
Disliked: Property conditions & facilities
Waited awhile for staff to come to the front desk. Room was old, carpet threadbare, sofa needs to be replaced. Would not stay at that location again.
Stayed 1 night in Nov 2025

6/10 Okay

Julie

Travelled with family
Shower Soap and shampoo were empty upon arrival. Hallway was noisy at night.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfonso Emmanuel

Stayed 4 nights in Nov 2025

6/10 Okay

Jeannie

The room was in an okay condition.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark and Pamela

Stayed 1 night in Nov 2025

6/10 Okay

marta s, buenos aires

Stayed 7 nights in Nov 2025

10/10 Excellent

Alfonso Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities
Really good
Stayed 2 nights in Nov 2025

10/10 Excellent

Alfonso Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good room was clean
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities
The. Oranges and bananas were half rotten
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Stayed 6 nights in Nov 2025

8/10 Good

Melissa

Clean room, nice staff. Although our shower drained slow, but would stay again
Stayed 1 night in Nov 2025

2/10 Terrible

Mustafa

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is not like the photos rooms are dirty unfortunately.
Stayed 2 nights in Nov 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This room had levels of disgust that I haven’t seen in a long time. We got two of the two room suites and as we all finally unpacked and were getting ready to climb into bed, I opened the pull out bed and it was disgusting and covered in brown stains. Instead of having my daughter sleep on that I told her that she could sleep with me and then when we went to crawl into my bed, it also had stains on the sheets. It’s 10:30pm and I’m exhausted and now go down to the front office with the pictures of the stains l. The manager on duty apologized and had a solution of giving me a cover and sheet set for the pull out couch. I told him absolutely not would I put my daughter on that stained mattress even with a cover. Gross!! For my bed, it was only the sheets so he said that he would send the sheets up to our room. They brought the sheets up in a bag and just hung the bag on the handle of our door. I changed the sheets and collapsed into bed but still grossed out. Unfortunately this is a hotel that we will officially take off of our list. The building itself was rundown with things peeling off the wall and needing some major renovations. But the basics really should be a clean bed.
Pull out couch mattress
Edge of pullout mattress
Main bedroom king bed sheets
Pull out couch mattress fully extended open
Stayed 1 night in Oct 2025

2/10 Terrible

Nick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Disgusting rooms. Stained furniture. Do yourself a favor and don’t make the same mistake I did by staying here. The only saving grace was the front desk staff being nice. Everything else was horrible. I would never come back.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
The dishes in cabinet were dusty.
Stayed 2 nights in Oct 2025

6/10 Okay

marta, buenos aires

Stayed 7 nights in Nov 2025

4/10 Poor

Cynthia

Room was very worn, very dirty. Walls need paint carpet is filthy. Room smelled like stale alcohol no fresh at all. Couch was so worn it’s discolored that I didn’t even sit on it. Shower curtain hanging off the rod. Towels had stains. The elevator and the hall carpets were disgusting. Elevator broke down during my stay and I was on the 3rd floor, having just had a hip replacement I couldn’t carry my work equipment down the and had to ask someone to help as I had to get to a meeting. I asked for a luggage rack, none available. The clerk asked why I would need one and told to just put luggage on the floor of the closet. All the kitchen ware was mismatched and no ice trays, no ice machine. But they gave me a ziplock baggy of ice. Coffee maker in room was rusted and only given Decaf coffee t vrew. I asked for regular and was told they did gave any regular, but found me 1 pkg. I found silverfish among other bugs and smashed them with a glass for housekeeping to see. I was so shocked with the condition of this hotel. It looks so very nice on the website. Also they charge 10.00 per day to park and it’s not even a private lot. You just pull up Like motel 6. In the morning I went down to breakfast. Only to find the kitchen worker sitting at one of the tables scrolling through her phone and food was cold. The last day, I called for a late checkout around 10:30 Or 11:00 and was told it would be 40.00, Let’s just say I was extremely disappointed on my 3 night stay.
Stayed 3 nights in Nov 2025