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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

1 bedroom, desk, laptop workspace, blackout curtains
Outdoor pool, pool loungers
Laundry room
Exterior
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(63 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of SureStay Hotel by Best Western San Diego Pacific Beach, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Diego Pacific Beach also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 560 out of 1233 reviews
Rating 8 - Good. 318 out of 1233 reviews
Rating 6 - Okay. 167 out of 1233 reviews
Rating 4 - Poor. 90 out of 1233 reviews
Rating 2 - Terrible. 98 out of 1233 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sanggeun

Stayed 1 night in May 2025

4/10 Poor

Nicole

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Mold on bathroom walls and floors weren’t mopped.
Stayed 1 night in May 2025

8/10 Good

Elenor

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

Great breakfast, decent room. Staff was friendly and accommodating even with my very late arrival.
Stayed 1 night in May 2025

10/10 Excellent

Makeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but comfortable for the price.. Would stay again.. Very convenient for nearby attractions
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located from the Zoo, Sea World and shopping for essentials such as Target and Walmart. We ate at Casa de Guadalajara and it wasn't too far from there as well. Price is justified for being right around the beach area! I would book again!
Stayed 3 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Phyllis

Stayed 7 nights in May 2025

8/10 Good

Cynthia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, small rooms, near bay
Stayed 3 nights in May 2025

8/10 Good

Nina

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Vanessa

Business traveller
Stayed 1 night in May 2025

8/10 Good

Jorge

Stayed 3 nights in May 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, amenities
Very professional and super customer service
Stayed 1 night in May 2025

10/10 Excellent

Suzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with family
Disliked: Room comfort
Convenient location, with a decent breakfast. Rooms were very humid even with ac at full blast. Very eco friendly!
Stayed 9 nights in Mar 2025

8/10 Good

charene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was clean and the staff was friendly. However, the rooms were just a bit too small.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Not the best

Room barely fit the bed. Prepaid but tried charging us another $400. Room wasn’t horrible, just tiny. Breakfast was gross though. Wouldn’t stay here again even for the cheap price
Stayed 3 nights in May 2025

10/10 Excellent

Robert, Whitestone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Travelled with family
Liked: Amenities
Property was clean. Staff was polite. Did notice a few shady characters around, but felt safe.
Stayed 3 nights in May 2025

6/10 Okay

Mariah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I had to exchange the whole bedding due to stains on the sheets and blanket, when I got the new sheets there was still a stain on them so I used my own blankets to cover up.
Stayed 2 nights in May 2025

4/10 Poor

Francisco

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not the worst hotel but could have been better.

The fridge didn't work, they told us they will take care of it the next day. This was around 6pm the day we checked in. Nobody came the next day. They told us the ice machine didn't work when we checked in. The next day we saw people using it. So we had no fridge and was told the ice machine was broke we had no way to cool anything while in the room. The air conditioner was pointed to the floor so it took a while to cool the room also.
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leydy

Travelled with family
Liked: Staff & service
For the rate is ok, pros breakfast area well maintained, staff helpful, parking on site. cons very small pool, can improve in cleanliness, upgrade bathrooms.
Stayed 3 nights in May 2025

10/10 Excellent

Mikaele

Stayed 2 nights in May 2025

8/10 Good

Graciela

Stayed 1 night in May 2025