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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Laundry room
Exterior
Outdoor pool, pool loungers
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(98 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(66 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels, first-run films and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 592 out of 1287 reviews
Rating 8 - Good. 322 out of 1287 reviews
Rating 6 - Okay. 179 out of 1287 reviews
Rating 4 - Poor. 94 out of 1287 reviews
Rating 2 - Terrible. 100 out of 1287 reviews

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been going for years an we love it , great service an clean , plus Gina at front desk is awesome ,
Stayed 5 nights in Jul 2025

6/10 Okay

Shreyas

Travelled with family
Disappointed with AC in room. Property location is good.
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline, San Antonio

Stayed 4 nights in Jun 2025

2/10 Terrible

Katie

Stayed 6 nights in Jul 2025

10/10 Excellent

Kresta

Stayed 3 nights in Jun 2025

8/10 Good

Kresta

Liked: Cleanliness, amenities, property conditions & facilities
Small rooms that are perfect for families here on beach vacations. You sleep and wash up and leave. Pet friendly. Breakfast daily. Pool that everyone seemed to enjoy as we passed by. Lots of pillows on the beds. Rooms getting updated and staff is helpful and nice. We've stayed here twice so far with no complaints.
Stayed 3 nights in Jul 2025

10/10 Excellent

Why

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Breakfast and parking included. In walking distance of Mission Bay Park a nice place for a picnic and relaxing close to the water.
Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laila

Travelled with group
Stayed 1 night in Jul 2025

2/10 Terrible

Jacklin

Disliked: Cleanliness, amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Senerita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 9 nights in Jun 2025

8/10 Good

Laura

Stayed 2 nights in Jul 2025

8/10 Good

Nick

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Domonique

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the rooms were compact, they offered sufficient space to be comfortable. The breakfast selection was consistently delightful, featuring a variety of options such as eggs, sausage, waffles, cereal, fresh fruit, juices, milk, and coffee. What truly stood out during my stay was the exceptional service provided by the staff, who were friendly and attentive throughout my visit.
Stayed 3 nights in Jun 2025

8/10 Good

Matthew, Eagle

Stayed 4 nights in Jul 2025

10/10 Excellent

Desirae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Easy check in process and available parking. Room was clean breakfast was pretty good my kids loved the waffles and juice bar. The hotel did exactly what we needed which was a place to sleep while close to the beach the room had a microwave and mini fridge which was convenient especially traveling with small children beds were comfortable ac was cold. No complaints whatsoever at night it was not noisy at all. I would stay again
Stayed 2 nights in Jun 2025

4/10 Poor

Jenitsa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Save your money stay somewhere else

When we arrived we weren’t greeted with kindness. We were given a horrible room that was probably used no hand towels, no soap for your hands and only two towels when we told the hotel we’re coming with two small children. The staff were very unfriendly the best staff was Gina. She made people feel welcomed and did her best. Yet the housekeeping manager was atrocious. She had a her hair dyed red, rude mean even nasty. She didn’t crack a smile no good mornings and my room wasn’t cleaned every day. When we first arrived it was about 4:30, 5:00 they gave my family a room blocked by a concrete wall. Finally after some complaints they moved my family the next day which we couldn’t move into the room until after 1 pm and this affected our vacation we had to stick around this utilized 5 hours of our first day there. Then they gave us a room facing the auto body next store. The gentleman selling and buying cars could see in my room with my daughters, very intrusive. Some say it’s worth the stay for the money, I say pay the extra bit and get you somewhere comfortable actuall near a beach. This was an auto park. This wasn’t a vacation spot but a pit stop on your way to a vacation. I would never stay there again the only great part was they allowed my dog with out an extra fee. The pool is tiny small is an over statement.
Our room view
Another room view
When we left our room we were greeted with large families coming out of the elevator
The light in the hall stayed on almost 24 hours it was terrible
Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel rooms were not the cleanest and the rooms where loud from all road noise.
Stayed 3 nights in Jun 2025