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Noi Puma Lodge

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Deluxe Double Room | In-room safe, free cots/infant beds, rollaway beds, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Business services

Explore the area

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Fundo Sierra Nevada, KM 22, Parque Nacional Los Cipreses, Machalí, O'Higgins
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free cots/infant beds, rollaway beds, bed sheets

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Noi Puma Lodge

After a day on the slopes, return to Noi Puma Lodge to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa. Private bathrooms are not en suite.
Noi Puma Lodge offers 26 accommodations with a safe and complimentary bathrobes. Televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include a sauna, a fitness centre, a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cipres. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
At Noi Puma Lodge, you'll find features such as free WiFi in public areas and self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine while dining at alto las lenas
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, mud baths or Ayurvedic treatments at Cipres
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a sauna. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Machalí resort is smoke free.

Alto las lenas – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • alto las lenas

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Noi Puma Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 52000.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 52000.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in December and close in March.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Puma Lodge Noi Hotels
Puma Lodge Noi Hotels Rancagua
Puma Noi
Puma Noi Rancagua
Noi Puma Lodge Rancagua
Noi Puma Lodge
Noi Puma Rancagua
Noi Puma Lodge Machalí
Noi Puma Lodge Chile/Rancagua
Noi Puma Machalí
Noi Puma Lodge Resort
Noi Puma Lodge Machalí
Noi Puma Lodge Resort Machalí

Noi Puma Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 46 reviews
Rating 8 - Good. 17 out of 46 reviews
Rating 6 - Okay. 2 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Everyone. The place was very beautiful.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

ANDRES

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel en general muy bien. Los últimos kms de camino de tierra para llegar, en muy mal estado. La atención no fue muy buena
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Samuel Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico para desconexión de un par de días

Un lugar ideal para aislarte por un par de días. Confortable, limpio, excelente servicio. El camino en mal estado en último tramo (imprescindible tracción 4x4) Debe mejorar su oferta de actividades al aire libre.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso lugar pero descuidados en los servicios

La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, el hotel cuenta con toda la comodidad para una desconexion y relajo..restaurant funciona perfecto a pesar de las limitaciones civid. Camino complicado, es nececsario subir con vehiculo con traccion
Stayed 1 night in Jul 2021
Verified

8/10 Good

Juan Enrique

Liked: Staff & service, property conditions & facilities, room comfort
Para estar en cuarentena con las dificultades que tiene está ok, la carta del restaurante es acotada pero los platos estan bien logrados.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

GASTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IVA

Tuve que pagar el IVA que se supone estaba incluido en el Pago a través de hoteles
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general excelente, el trato muy bueno, la comida y las instalaciones. El unico contra fue que tuvimos problemas con el agua caliente, ya que durante dos horas en la mañana solo salió algo tibia.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Muy lindo lugar. La gente muy amable y la comida realmente rica.
Stayed 2 nights in May 2019
Verified

8/10 Good

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para volver..

Todo de primer nivel, servicio excelente, comida exquisita. Falta mejorar climatización del lugar, ya que, no cuenta con aire acondicionado y ampliar la carta del restaurant. El lugar y las instalaciones son increíbles 4,5/5
Stayed 1 night in Feb 2019
Verified

8/10 Good

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y relajado
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, podrían mejorar los accesos

Excelente hotel y personal, muy cómodo y bien mantenido. El camino para llegar al hotel desde Coya hacia arriba es pésimo, en especial los últimos 5 km. Muy poco señalizado, las señalización está en los últimos km. Por temas de clima me comuniqué con el area de reservas en el teléfono de Santiago y la atención de Paulina fue pésima, mala disposición, actitud y manera de atender al huésped. Al parecer para ellos es un problema que se hagan reservas a través de otras plataformas como Hoteles.com y no directo con ellos. Eliminando la atención de esta persona, todo lo demás perfecto
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch eco-hotel set in the wilderness

This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

bernardita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente la estadia

excelente, la comida exquisita, los treking maravilloso, los masajes muy bueno. Muy entretenido el lugar, lo único malo fue pre check In lento la página. Y check out muy lento
Verified

8/10 Good

Isabel

Liked: Staff & service, property conditions & facilities
Lugar maravilloso; no me gustó q desde la ventana de mi pieza se veía manguera de incendio en caja roja (muy muy fea), trocó las rejas cercanas al hotel. Creo falta urgente limpieza de vidrios! Personal encantador, guía tb y lugar maravilloso Sándwiches del bar regulares Desayuno muy rico
Stayed 3 nights in Apr 2018
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo , mucho calor en las habitaciones .
Stayed 1 night in Jan 2018
Verified

8/10 Good

J.B.D

Liked: Cleanliness, property conditions & facilities, room comfort

desconexion total

la ubicacion es ideal para desconectarse del mundo. El servicio falla en cuanto a la dotacion de gente y la falta de productos
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconexión y lindo paisaje

Excelente lugar para escapar de Stgo
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico, Increíble, Único

Realmente es una experiencia única estar en la mitad de la montaña con todas las comodidades de un hotel 5 estrellas. El entorno (incluyendo el camino en mal estado), la infraestructura y la amabilidad del personal contribuyen a pasar una de las mejores estadías que hemos tenido en la montaña. Felicitaciones!
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in Central Andes you can't miss this!

Mejor hotel en los andes. Increíbles caminatas, spa, piscina y hot tubs.
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel en un hermoso entorno

Muy buena la experiencia, el camino muy malo.
Verified

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime experience!

It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Demasiado calor en las habitaciones

El hotel es precioso y la atención insuperable, pero tiene un gran problema que es el calor en las habitaciones. No cuenta con aire acondicionado ni siquiera con ventiladores lo que hace imposible dormir en las habitaciones.