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Crowne Plaza San Francisco Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Francisco Airport by IHG

Exterior
Bar (on property)
Gym
Restaurant
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Pool
  • Pet-friendly

Explore the area

View in a map
1177 Airport Blvd, Burlingame, CA, 94010
  • Place, Topgolf
    ‪10 min walk‬
  • Place, Burlingame Golf Center
    ‪11 min walk‬
  • Place, Mills-Peninsula Medical Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed, Refrigerator (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(112 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator (High Floor)

8.2 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Refrigerator

7.6 out of 10
Good
(102 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Refrigerator

8.2 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Transfer Shower (Communication, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Transfer Shower (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

7.6 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, Refrigerator (High Floor)

7.6 out of 10
Good
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza San Francisco Airport by IHG

Hotel in Burlingame with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Crowne Plaza San Francisco Airport by IHG offers 309 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza San Francisco Airport by IHG. During your stay, you'll be within walking distance of Burlingame Golf Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 10 minutes by car from San Francisco Bay and 8 minutes from San Mateo County Event Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Crowne Plaza San Francisco Airport by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. An airport shuttle at scheduled times is available for a fee. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza San Francisco Airport by IHG. Parking is available for a fee.

This 3.5-star Burlingame hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Parking on site (USD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 100.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San International Airport Francisco
Crowne Plaza San Francisco International Airport
Crowne Plaza San Francisco Airport Hotel
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Crowne Plaza Francisco By Ihg
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport by IHG Hotel
Crowne Plaza San Francisco Airport an IHG Hotel
Crowne Plaza San Francisco Airport by IHG Burlingame
Crowne Plaza San Francisco Airport by IHG Hotel Burlingame

Reviews

Crowne Plaza San Francisco Airport by IHG Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 1078 out of 2551 reviews
Rating 8 - Good. 593 out of 2551 reviews
Rating 6 - Okay. 437 out of 2551 reviews
Rating 4 - Poor. 211 out of 2551 reviews
Rating 2 - Terrible. 232 out of 2551 reviews

Reviews

8/10 Good

BONNIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. It was near the airport and good value for money.
Stayed 1 night in Sep 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue. Ice machine broken 7th floor
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarmed

Stayed 4 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Amit

Stayed 1 night in Sep 2025

8/10 Good

Yin

Liked: Cleanliness, amenities
Noticeable wear and tear in lobby and room
Stayed 8 nights in Jul 2025

4/10 Poor

Zhaoming

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s convenient to everywhere else around it in the bay area
Stayed 3 nights in Sep 2025

10/10 Excellent

Germayne

Stayed 1 night in Sep 2025

10/10 Excellent

Gurbhej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

2/10 Terrible

GUSTAVO

Disliked: Cleanliness, staff & service, property conditions & facilities
I had told the service desk the night before that we will stay until 1pm check out, that way we wont get bother. The next morning we had 3 knocks at the door 🚪 and woke me and my wife up. Terrible experience and we couldn't rest fully.
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Amenities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent. I had a connecting room, and the idiot next door decided to try the lock around 3 AM (not the hotel's fault obviously). Very close to the bay. There's a neighborhood ballpark and community garden between the hotel and bay, and a paved path along the water. And only a couple of miles from the airport, and they have a free shuttle. Pretty nice.
Stayed 1 night in Sep 2025

6/10 Okay

catherine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay. Room on the small size. Comfy bed clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Balwinder, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommendation for stay and enjoy part of sanfrancisco
Stayed 2 nights in Sep 2025

10/10 Excellent

Hilrey

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. Even though it was for only 1 night, my room was really clean.bed was comfy, and staff was very sweet. Shuttle Driver was very nice too.
Stayed 1 night in Sep 2025

6/10 Okay

Rochelle

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Tried to call for shuttle and was put on hold each time, we called A LOT at 12am in the cold. Called headquarters and the front desk didn’t same thing to headquarters. They said they would report him but I don’t know. Bottom line don’t rely on this particular front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service
Fast check in. Clean room, silky sheets
Stayed 1 night in Sep 2025

4/10 Poor

Rahul

Disliked: Cleanliness, property conditions & facilities
Room.was dirty and hotel looked old
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah, Phoenix

Disliked: Property conditions & facilities
I would say that the quality of the hotel chain has declined over the years. I chose it because it was close to the airport, had a good rating and airport shuttle service. I had to wait 45 minutes for the shuttle while 2 shuttle services for Marriott, Doubletree and aLoft were at least 3x more frequent. I got to the hotel, there was a shoddy reception desk and limited staff. I was given the last room nearest the stairs on a low floor (which is typical for a woman traveling alone). The room was clean, ample towels, bedding was reasonable, AC worked, but no complementary water. I would give it a 7 out of 10. I won’t stay again however.
Stayed 1 night in Sep 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a one-night layover. Everything was clean, and the restaurant was decent enough for a quick meal. The shuttle to the airport was prompt. However, my only downside was the pickup at the airport. Nobody seemed to know when the shuttle would arrive, and I waited over 35 minutes for it, but it never came. I ended up taking a $35 Uber for just a mile and a half.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura, Mosinee

Stayed 1 night in Sep 2025

8/10 Good

LAURA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was old, the room was clean but very outdated. I stayed here for a night with my kids. There’s a lot of places to eat around the neighborhood. Staff wasn’t the friendliest. You have to pay for parking and it’s not cheap.
Stayed 1 night in Aug 2025