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Holiday Inn Golden Gateway by IHG

3.5 star property

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Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Front of property – evening/night
Reception
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(131 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (No Resort Fee)

9.0 out of 10
Wonderful
(181 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (No Resort Fee)

8.8 out of 10
Excellent
(268 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (No Resort Fee)

8.6 out of 10
Excellent
(180 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(188 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Golden Gateway by IHG

Hotel with an outdoor pool, near Lombard Street
An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Holiday Inn Golden Gateway by IHG offers 496 accommodations with a safe and free newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Holiday Inn Golden Gateway by IHG. During your stay, you're just a quick walk from Van Ness Avenue. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Just a 2-minute drive from Lombard Street and a few minutes from Kaiser Permanente Medical Center
Holiday Inn Golden Gateway by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway by IHG. For a fee, parking is available.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 55.90 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38.01 for adults and from USD 38.01 for children
  • Self-parking fee: USD 55.9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3307 out of 5027 reviews
Rating 8 - Good. 1075 out of 5027 reviews
Rating 6 - Okay. 344 out of 5027 reviews
Rating 4 - Poor. 129 out of 5027 reviews
Rating 2 - Terrible. 172 out of 5027 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Darmindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shuttle
Stayed 5 nights in Sep 2025

10/10 Excellent

JUAN, Brooklyn

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bedroom 2114 air conditioning to make a lot of noise
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Ese Joanna, Fairfax

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an insect in the room, and on the first night I had to sleep on dusty, unwashed sheets. The room hadn’t been cleaned and smelled stale. I understand this is an older hotel, but basic cleanliness should be maintained. The hotel advertised free breakfast, yet I was charged $38 for it. Staff claimed their verification machine was down and had guests sign receipts assuring we wouldn’t be billed—only to charge us later. On top of that, they charged $55 per night just for parking, which is outrageous. These kinds of extra charges should be clearly included in the nightly rate so guests can make an informed decision before booking. What if someone couldn’t afford these surprise fees? Overall, it was a horrible experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jhon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay in the Bay

Clean, comfortable room with ample workspace. Super easy, convenient parking - a huge plus in crowded San Francisco.
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN, Brooklyn

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AIR CONDITIONER MAKE A LOT OF NOISE
Stayed 2 nights in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that we did not have to worry about parking !! We also loved the easy access to the front of the hotel . We felt safe and would love to come back and stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie

Liked: Amenities
It’s near to different tourist spot.. very accessible
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
I woke up at 5am to the most amazing sunrise
Stayed 1 night in Aug 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the whole place
Stayed 4 nights in Sep 2025

10/10 Excellent

Kielane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Marisol

Stayed 1 night in Sep 2025

10/10 Excellent

deja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Sep 2025

2/10 Terrible

Lifei

Stayed 5 nights in Sep 2025

2/10 Terrible

Martin

Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for our visit. We were able to walk to Chinatown and Union Square. The room is clean and spacious. The staff is very friendly. The check in was fast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was we wanted to stay another night and they were sold out We had a beautiful view and a nice clean room
Stayed 1 night in Sep 2025

8/10 Good

viviann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

My husband and I went for 3 night. We loved that the hotel is right next to the cable car that will take you through Chinatown all the way to fisherman’s wharf. The pool closes really early so that sucks and the outside lounge area also closes early 8pm. Our room was right next to the electrical room which we did not like. The room itself was spacious and clean. We parked on the 5th floor underneath a rusted bar and needed up breaking and there was metal pieces on top on our car but the maintenance man was helpful and watered it down for it to avoid scratches. Overall we really enjoyed the location because it gave us access to see a lot from where we started.
Stayed 3 nights in Sep 2025

8/10 Good

Mariia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great was stay until Earth quake jolted me away at 3:00am.
Stayed 1 night in Sep 2025

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice staff great views of the city best hotel i’ve ever stayed at
Stayed 3 nights in Sep 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, felt safe with elevators and doors requiring room keys to access the hotel, breakfast buffet was delicious, and the rooms were clean and spacious.
Stayed 3 nights in Sep 2025