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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Breakfast and dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪13 min walk‬
  • Place, Poplar Creek Golf Course
    ‪18 min walk‬
  • Place, CuriOdyssey
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(56 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(100 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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  • Air-conditioning
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includes taxes & fees
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About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. During your stay, you'll be within walking distance of Coyote Point Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Bistro 330
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from San Mateo County Event Center and 8 minutes from San Francisco Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star San Mateo hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 10:30 AM.
Bistro 330 – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 521 out of 1116 reviews
Rating 8 - Good. 218 out of 1116 reviews
Rating 6 - Okay. 195 out of 1116 reviews
Rating 4 - Poor. 95 out of 1116 reviews
Rating 2 - Terrible. 87 out of 1116 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Liked: Cleanliness
The check-in staff was not helpful when I arrived 3 hours before the 3 pm checkin. I had to inquire if I could store my suitcase for example. When I returned at 3 pm, I was third in line and both of the people ahead of me had difficulties with their booking not showing on the Holiday Inn system. The next morning when I arrived for breakfast, I had to ask after how to match my breakfast with my reservation. Made me think they were trying to avoid my pre-paid breakfast from being accepted! I had to go to the front desk who did indeed have my breakfast vouchers!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Devin

Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2026

10/10 Excellent

robert

Grand
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Enjoyed my upgrade!
Stayed 3 nights in Feb 2026

6/10 Okay

Jeb

Travelled with family
Disliked: Staff & service, amenities
Tub shower didn't drain the first night so could only shower one of the two nights. No one in the lobby to check us out and get our receipt when we checked out at 9 am.
Stayed 2 nights in Feb 2026

2/10 Terrible

Jami

Stayed 1 night in Jan 2026

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room. Very friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
great staff, very clean, all around awesome!
Stayed 2 nights in Jan 2026

2/10 Terrible

Joyce

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here!
Stayed 1 night in Jan 2026

10/10 Excellent

Nwora Lance

Stayed 1 night in Jan 2026

2/10 Terrible

Rashonda

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was neglected. They did not clean the room not one time. Service was not friendly and it was a hassle to get clean to
Stayed 2 nights in Feb 2026

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was in a mess - I went back to reception and they gave me a new one
Stayed 1 night in Jan 2026

8/10 Good

Valeska

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room and very friendly staff. The parking lot area is spacious and safe. We enjoy our stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Muhmmad

Nice
Stayed 1 night in Jan 2026

8/10 Good

Ronie Cris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Amenities good, and lots of space for our family. Only issue why we didnt give a perfect rate was people on third floor were very loud and room smelt like smoke, i think the people in the rooms next to our were smoking and it was hard to deal with the smoke with our kids. Either than that everything was perfect.
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2026

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
great staff and spacious suites
Stayed 1 night in Jan 2026

10/10 Excellent

Emil

Business traveller
Liked: Cleanliness, property conditions & facilities
It was easy and fast.
Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities
Cleanliness was not the best
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

FREDERICK

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Clean, easy to access location,
Stayed 1 night in Jan 2026

10/10 Excellent

JOHN DUNG, Irvine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great, close to all the good food.
Stayed 2 nights in Jan 2026