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San Mateo SFO Airport Hotel

2.5 star property

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Bar (on property)
Standard Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
350 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪13 min walk‬
  • Place, Poplar Creek Golf Course
    ‪18 min walk‬
  • Place, CuriOdyssey
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG
East San Mateo
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.9 out of 5, Good, 1,121 reviews
The price is CHF 104
includes taxes & fees
14 Jun - 15 Jun
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About this property

San Mateo SFO Airport Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and dry cleaning.
San Mateo SFO Airport Hotel offers 45 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Mateo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at San Mateo SFO Airport Hotel, you'll be within walking distance of Poplar Creek Golf Course. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 15 minutes by foot from Poplar Creek Golf Course and a 3-minute drive from Coyote Point Park
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly San Mateo SFO Airport Hotel. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial San Mateo hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
San Mateo SFO Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6 AM to 10 PM at scheduled times and on request
  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • In a regional park
  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
San Mateo SFO Airport Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

San Mateo SFO Airport Hotel
Comfort Inn Airport South Hotel San Mateo
San Mateo Sfo Hotel San Mateo
San Mateo SFO Airport Hotel Hotel
San Mateo SFO Airport Hotel San Mateo
San Mateo SFO Airport Hotel Hotel San Mateo

San Mateo SFO Airport Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 179 out of 999 reviews
Rating 8 - Good. 342 out of 999 reviews
Rating 6 - Okay. 245 out of 999 reviews
Rating 4 - Poor. 140 out of 999 reviews
Rating 2 - Terrible. 93 out of 999 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Kristopher

Disliked: Staff & service, property conditions & facilities, room comfort

Avoid so it closes!

Terrible! Dialup would be a better option than the “guest” wifi. Very outdated rooms, including the window unit ac/heater directly from the 80’s. The provided breakfast is a joke. It’s a wide selection of TOAST. Hotel does not provide water to drink, even with breakfast. Instead, they kindly point you to the vending machine. To top it all off, you are also charged an additional parking fee of $12...for what?! Get your $’s worth and stay at the holiday inn next door.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Ginger

Disliked: Cleanliness, staff & service, property conditions & facilities

Not as advertised

Seriously run down and dirty.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

cp

Disliked: Staff & service, amenities, property conditions & facilities
The property was very dirty and old, was afraid to sleep in the bed. I was glad i had brought my own pillow and blanket with me from home. Room was very disappointing, Never again......
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Coolbreeze

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel/motel is ok for a one night stay and thats about it. We checked out after the first night, it would have been sooner but didnt want to lose our money after checking in. This place didnt appear to be in a safe area as the staff reminded us not to leave personal items in the car. I would not recommend a stay here. The tv didn't work the sliding closet door was broken the tub drained slow carpet was dirty it had cheese on the floor so it may not have been cleaned properly before we arrived.
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Ernesto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was nice but poor breakfast, waffles were old or stale. Coffee ran out within the first 30 minutes and the lady employee new it was empty and took really long to make more she was just standing there.Then at check out there was a customer at the front desk complaining that hes been standing there for 35 minutes and no front desk person. He asked an employee and the employee said he would call someone then the customer told me nobody was helping him for 35 minutes. After 45 minutes of no help the customer left tired of waitong and pissed off, the another employee walked buy said the front desk lady was on her break. I waited a total of 30 minutes so i believe it was a total of 1.5 hours of no help at the front desk !!! Unnaceptable !! Your not supposed to leave the front desk unnatended. You lost 1 person that wanted to get a room flr the night and have 2 customers that stayed the night pissed off ! When the lady employee front desk finally came back she didnt even appologise !!.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk was rushing us out of the breakfast area at 8:45 indicating they close at 9 am. At exactly 9 am they closed the lights on us as we were finishing our breakfast and left us in the dark. When asked to please wait a few, she said No They Are Closed. Very rude customer Hospitality. She need to not work in hospitality setting and work as a time keeper.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Winford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues I had a good stay. Very clean, and the check in was quick. I would recommend to anyone.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

TATSUYA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
浴室の排水が悪かった。
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

ROSARIO

It was ok
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Jerry

Disliked: Amenities, property conditions & facilities
Don't let the photos fool you. This is an older MOTEL with a newer Hilton Hotel built around it. The "restaurant & bar"are located across the parking lots in the Hilton and do not open until 5:00 PM, closing at 10:00 PM. The toilet is from a pre-school, the hot and cold waters are backwards in the basin, and the shower runs out of hot water halfway through the shower. Don't waste your money or time with this place. Also, parking is $12 a day extra.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Eduardo

Liked: Property conditions & facilities, room comfort
Relação custo benefício e a proximidade pelo aeroporto optamos em ficar neste hotel. Não recomendo, pois, existem outros próximos que atendem e melhor. Para ir ao quarto vc tem que passar por área externa, se tiver chovendo ou ventando muito complica bastante. Café da manhã básico e com o quarto confortável. De zero a dez, nota 6,5.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

No

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, no heat, lousy service. A ton on money that was not worth it
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was creepy looking (like a hunted housefrom the 1800s), everything was outdated and there was rust in the bathtub
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was small, but all that we needed for our overnight stay. There was some rust on the fixtures in the bathroom, but the room was clean.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced for the month and the day of our stay!

We have two complains. 1. This hotel was overpriced! We didn’t have a choice so had to settle for was available especially it was mid week on a Wednesday! Plus they charged $12.95 for parking your car! Seriously?! 2. Second problem was the TV! The remote did not have a guide or info what each channels were. For us, was very frustrating as we had to click on each single number to find anything. No info regarding the movies! Other than this hotel was just okay.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Black spots in the bathroom ceiling that looked like mold.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities

Super bad

Worn out cabinets, broken drawers, black spots in the mirror and wall in the bathroom. Large wet area on the carpet near the bathroom for 3 days! Must have a leak of some sort. Shower intermittently cold while running. Table blocks access to heater controls. After cleaning on day 2 they left me without washcloths. What a horrible experience I will not be back.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was vey nice and we had a wonderful time there we will be back
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

A disappointment for the price that they charge

Many things are broken in the hotel rooms. Furtniture, telephones, refrigerator,... The front desk staff is clueless. I think they just hire highschool kids with barely any training to man the front desk. I'd barely give it 2 stars.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked that the property was close to the airport. Some of the staff was very unfriendly.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was inconvenient for bus, train and walking. There was an enormous amount of black mold in the bathtub in the corners. The bath mat had what appeared to be a blood smear on it and there was a clipped fingernail on the vanity ledge below the hair dryer. I spoke to management and they agreed to give me a 30% discount.
Stayed 1 night in Nov 2019
Verified

8/10 Good

MIKE

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was fine. staff was nice, Only drawback was furniture in room was really dated. Has continental breakfast and efficient shuttle to the airport. Would stay again.
Stayed 1 night in Nov 2019
Verified

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, Great location, looks ran down but once inside looked great. I wasnt aware of the $12 parking fee per night they had but what can you do once you were already there? Enjoyed every moment.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing "unique" about this property. appreciated the tidying up of our room. Wish there was additional blanket instead of having to call/request. What we didn't like/care for was the daily PARKING FEE which was not listed when making reservations; why not just include in reserving room so not HIT with additional expense at check in. minor annoyance was no cranberry juice - why not put a sign indicating no juice. rather loud rowdy guests who spoke & laughed loudly outside/outdoor hallways.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Older building, scant amenities, probably what is to be expected for an affordable room in this area
Stayed 1 night in Nov 2019