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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board
Daily continental breakfast for a fee
Point of interest
Building design
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

Economy Room (Petite Double room) | Individually decorated, individually furnished, iron/ironing board

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(23 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(28 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Individually decorated, individually furnished, iron/ironing board

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, iron/ironing board

Basic Single Room

8.4 out of 10
Very good
(6 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Touchstone Hotel - City Center

Hotel with a 24-hour front desk, 5-minute walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Reviews

Touchstone Hotel - City Center Reviews

8.2

Very good

8.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 288 out of 587 reviews
Rating 8 - Good. 148 out of 587 reviews
Rating 6 - Okay. 84 out of 587 reviews
Rating 4 - Poor. 34 out of 587 reviews
Rating 2 - Terrible. 33 out of 587 reviews

Reviews

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great for the price and has all the bare necessities we needed, was pretty worried about the noise and how small the room might be based on the reviews, but it was fine and not as crazy small as expected (for the 2 bedroom room). Room was cleaned each day which helped a lot as well, and it was not too loud at night. It is right down the street from union square, close to Powell station which was really convenient. There were a lot of homeless people in front but that may be expected. There's no fridge in the room but they still let us use the fridge in the downstairs restaurant and staff were so kind and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
My room was awesome, staff were awesome. Noisy outside but not heard in my room. Surrounding area has a lot of homeless I was ok with this as I’m used to it but if travelling with my son. I’d live further down the street. Not the hotels fault
Stayed 4 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights. Older hotel. Clean. Nastalgic. Staff were super friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and room was clean and comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service
The most kind staff. Would definitely stay again.
Stayed 4 nights in Jul 2025

6/10 Okay

Ji-seong

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean but very minimal without AC. Trashcan is only in the bathroom. It says breakfast is offered on Expedia but it’s not; they only give you a 15% off coupon. Key card is very susceptible to malfunctioning (by even a short contact with your phone), which I don’t understand. I understand because the price is cheap but they should’ve been honest about the breakfast, because that was the reason I picked this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and communicated very well and quickly.
Stayed 4 nights in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was truly amazing, informative, helpful and kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 nights and it was wonderful from start to finish. Big shoutout to Juliet at the front desk, she is amazing !
Stayed 4 nights in Jul 2025

10/10 Excellent

Aung Pyait

Travelled with partner
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

yu_chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient! Average room condition, very friendly staffs!
Stayed 4 nights in Jul 2025

6/10 Okay

Louis

Business traveller
Stayed 3 nights in Jun 2025

8/10 Good

Janeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
NO REFRIGETATOR
Stayed 3 nights in Jul 2025

4/10 Poor

Janneth

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising photos doesn't reflect the actual conditions of the rooms.
Stayed 3 nights in Jul 2025

6/10 Okay

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel room was generally clean and the lady at the reception desk was very helpful. However, for the price we paid, I think I expected more amenities like a mini fridge and more than one power outlet. Also, the shelf above the bathroom sink was too low, so I had some issues using the faucet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was a great stay, everything was as shown by the app. The employees were very helpful and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
loved it! staff was so incredible, very quaint!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jul 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness

Good bargain

Basic but comfortable. On a safe but rough block in area with many hotels.
Stayed 4 nights in Jul 2025