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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Garden
Free daily buffet breakfast
Interior
Scooter/moped
Basic Room, Hill View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪11 min walk‬
  • Place, San Gimignano Communal Palace
    ‪11 min walk‬
  • Place, Piazza della Cisterna
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel cot

Comfort Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, travel cot

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View | Minibar, in-room safe, desk, travel cot

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Hill view

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel cot

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Hill view

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About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and rooftop terrace
A bar/lounge, a poolside bar and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool and a children's pool.
RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at RELAIS SANTA CHIARA - TUSCANY CHARME, you're just a quick walk from Historical Torture Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • Within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
RELAIS SANTA CHIARA - TUSCANY CHARME offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at RELAIS SANTA CHIARA - TUSCANY CHARME. For a fee, parking is available.

This 4-star San Gimignano hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 November and 21 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT052028A1UQA2FCVK

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 421 reviews
Rating 8 - Good. 145 out of 421 reviews
Rating 6 - Okay. 46 out of 421 reviews
Rating 4 - Poor. 14 out of 421 reviews
Rating 2 - Terrible. 6 out of 421 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ignacio Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

carla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful everything ! Love to back again !
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
The coffee line is very long. You may want to consider having two coffee machines in two separate locations in the cafeteria to resolve this problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Giam Ming, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was perfect. The breakfast, location- view from our room we couldn’t ask for more. The staff were awesome they did everything I even questioned if they ever went home - they work very hard and do many different duties. I would stay here again in a minute.
Our room view
Our room view
Our room view
Sam Gimignano entrance
Stayed 6 nights in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the property were beautiful. There is a restaurant on site but we only had breakfast there and ate out the other evenings. We were there for 3 nights. It is about a 8 minute walk to the town center. The wifi was steong.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service, amenities
The room for two people is very small and you need to be strategic on how to walk around the room while also accessing two middle size pieces of luggage because there is not room to keep the luggage on the floor without tripping. The shower is very small too especially for large people. The bed is comfortable, the breakfast is good, the convenience of being located within a short walking distance of the restaurants and shops is a positive, plus they have parking which we appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in San Gimiano - thank you! The reception staff are fantastic - polite and very helpful. We loved our balcony Will be back hopefully for longer
Stayed 1 night in Sep 2025

10/10 Excellent

Jazzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A beautiful, quaint stay, friendly staff. Clean rooms beautiful view of Landscapes. Visited here early Sept! Best time for weather!
Stayed 2 nights in Sep 2025

6/10 Okay

daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nearby town centre but very shabby hotel and the rooms are sparse. Parking is offsite and the elevator was mostly broken. Wouldn’t stay here again. But the staff were very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scores 10! highly recommended.

This is a highly recommended hotel! The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town. Everything was just excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Lucy, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Travelled with partner
Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A weekend in San Gimignano

Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

silvio, sunny isles

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025