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AC Hotel by Marriott San Jose Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott San Jose Downtown

Meeting facility
Reception
Lounge
Lobby lounge
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
350 West Santa Clara Street, San Jose, CA, 95113
  • Place, SAP Center at San Jose
    ‪5 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Place, CSU San Jose State University
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place San Jose/Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,195 reviews
The price is CHF 134
includes taxes & fees
31 Oct - 1 Nov
Hyatt Place San Jose/Downtown

About this property

AC Hotel by Marriott San Jose Downtown

Hotel with an outdoor pool, a quick walk to SAP Center at San Jose
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with a safe and complimentary bottles of water. Smart televisions come with digital channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotel by Marriott San Jose Downtown. During your stay, you're just a quick walk from SAP Center at San Jose. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 5-minute walk from San Pedro Square and 5 minutes on foot from SAP Center at San Jose
  • Pets welcome for a fee
AC Hotel by Marriott San Jose Downtown offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly AC Hotel by Marriott San Jose Downtown. For a fee, parking is available.

This 3.5-star San Jose hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 11.50 for children
  • Self-parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

Reviews

AC Hotel by Marriott San Jose Downtown Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1007 reviews
Rating 8 - Good. 175 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 45 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

10/10 Excellent

Tarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious

Great clean updated and spacious hotel with easy walking access to SAP center. Nice pool and outdoor seating area with fire pit. Nice restaurant and bar, parking in garage is a bit of a walk but not bad. Airplanes can het a bit noisy
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, helpful and friendly. Walking distance to bars and restaurants. Property is nice and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, well maintained. Friendly staff, housekeeping was very good. A little noisy if your room faces the highway though. Would definitely stay here again next time I’m in town.
Stayed 4 nights in Jun 2025

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect. Would have been all 5s if they had free parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori, Clovis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for a Sharks game. Really enjoyed the San Pedro Market nearby… hotel was fine for one night.
Stayed 1 night in Mar 2025

8/10 Good

KEE B, Healdsburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC was the perfect hotel to go see the Sharks ...
Stayed 1 night in Apr 2025

10/10 Excellent

Lina

Stayed 5 nights in May 2025

10/10 Excellent

Celeste

Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rudy

Stayed 1 night in May 2025

6/10 Okay

Santos

Travelled with partner
Liked: Cleanliness
Ac was not working and made this the most uncomfortable. They brought me a fan, this is the first time I stay at a hotel where there is no AC
Stayed 1 night in May 2025

10/10 Excellent

Jhonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Marcela, Salinas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel near the SAP Center!
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Janine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately my exeperinece with the management has overshadowed the actual hotel itself. The front desk was helpful during our stay and even let us keep our bags with them after check out for a couple hours so we didnt have to leave our luggage in the car. HOWEVER, we were automatically charged for in and out parking which we did not use. We left the car in the garage and paid the fee at kiosk. I called several times to dispute it and they said they would refund it after not even appoligizing for such inconvenience. Still havent received the refund and the manger seemed to just want to tell me why they charged me for a sevice I didnt use. Butbwhy would I lay for parking twice. This seems very crooked to me and that they were hoping I wouldnt notice charge. Because of this, I wouldnt stay there again eventhough I did enjoy the stay and other staff. This is just too sneaky to me and such a waste of time to be calling to get my money back.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bare bones

This is nice if you are looking for BASIC amenities. All their "suites" and I use that term loosely( they are not even 1 bedrooms like they advertise- 1 small room)- are over the FREEWAY. I heard every single car. the room was bare and cold. I honestly felt like I was in a jail cell. I am sorry to be so blunt.
"living area"
Tiny bathroom/ no tub
The non bedroom
Stayed 1 night in Apr 2025