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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Lobby
Bar (on property)
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪19 min walk‬
  • Place, Momentum Lindora Shopping Center
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

Similar properties

Exterior
Aloft San Jose Hotel, Costa Rica
  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.6 out of 5, Wonderful, 1,019 reviews
The price is CHF 90
includes taxes & fees
3 Apr - 4 Apr
Aloft San Jose Hotel, Costa Rica

About this property

Hilton Garden Inn Santa Ana San Jose

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Garden Inn Santa Ana San Jose's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from City Place Santa Ana. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Garden Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the pool and the overall condition of the property
  • Steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Garden Grill & Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 20 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 998 reviews
Rating 8 - Good. 147 out of 998 reviews
Rating 6 - Okay. 62 out of 998 reviews
Rating 4 - Poor. 24 out of 998 reviews
Rating 2 - Terrible. 24 out of 998 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kellie

Stayed 7 nights in Nov 2025

10/10 Excellent

Dianne, Port St Lucie

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this new hotel! The property is clean, modern, and has ample parking, which made arriving and leaving so convenient. I also really appreciated the 24/7 security—it made me feel safe the entire time. There are several restaurants and places to eat nearby, so grabbing a meal was never an issue. Overall, I would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay. I’ll be returning on my next trip!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Jamesy

Stayed 6 nights in Dec 2025

8/10 Good

Wendy Leah Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and all common areas were spotless, the pool was nice although a small bar would have made it better, and the breakfast was delicious with a sunny patio and lots of indoor seating. The staff at front desk were polite but not as friendly or welcoming as I had expected. Great location with many nice restaurants and stores just across the street in the plaza.
Stayed 3 nights in Dec 2025

4/10 Poor

RODRIGO

The check-in is already late but ok that’s something that many hotels are doing nowadays. The insanity is: even having 3 hours to get our room ready by their own schedule, we arrived around 5:30pm and they told us our room wasn’t avaiable yet and asked us to wait for 30min more with a baby offering an “incredible” coffee.
Stayed 1 night in Dec 2025

10/10 Excellent

Gioser

Stayed 2 nights in Dec 2025

10/10 Excellent

Danays

Stayed 2 nights in Dec 2025

2/10 Terrible

shaghayegh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beds were hard and the pillows didn't give proper neck support, so the sleep was not comfortable. There's no microwave in the rooms and the minibar is too small that makes it difficult for lengthy stays. The coffee at the lobby is not complementary unlike most hotels and you pay $4 for a small cup. The towels are worn out and the staff didn't leave enough for everyone in the room. Same with soap and toilet papers. The water temprature for shower was keep changing between cold and hot which made it uncomfortable. There's no where to hang wet swim suits for drying. If you want to stay for 1 nights it's ok but I won't recommend it for longer stays
Stayed 7 nights in Nov 2025

10/10 Excellent

joykeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily Nice view and spacious do 4 ppl
Stayed 2 nights in Dec 2025

10/10 Excellent

Nikki

Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the property is great and very well maintained however one of the restaurant below had a karaoke until very late and another had techno music and the noise kept us awake till 2am when we had a 6am flight.
Stayed 1 night in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Leidy

Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Jusette

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in upscale area
Stayed 1 night in Nov 2025

10/10 Excellent

Janibelkys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! So courteous and friendly. Loved the bedroom, 2 double beds and beautiful view, large window that oversaw mountains. Starbucks right behind hotel + multiple shops and restaurants in the same plaza within walking distance. We walked at night to restaurants and there’s security in the plaza. We had breakfast buffet at the hotel daily which was delicious. Hotel has a small pool on the 3rd floor. The pool is warmer than the hot tub which is not hot. But beautiful views from the pool. There’s a gym next to pool area. Pool towels in the shelves outside. Anytime I called the front desk to request assistance, someone came within 5 mins. Restaurants do close earlier in Costa Rica so plan accordingly. We ordered food from hotels restaurant and it was delish. The check in/lobby/bar and restaurant are all on the 2nd floor so take the elevator up when arriving to check in. The hotel had parking too at no charge to us, which was fantastic. Would def stay here again. We took Ubers to and from hotel since it’s cheaper than hotel transport which has to be prescheduled. Costa Rican roads are super busy so give yourself extra time to get around. Pura Vida!
Stayed 6 nights in Nov 2025

10/10 Excellent

cen zhen

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort
The room cleaning person wasn’t very thorough or available
Stayed 3 nights in Nov 2025

10/10 Excellent

Stevan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jermiah

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great! The staff was friendly and helpful. I had a great time in Costa Rica!
Stayed 5 nights in Nov 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Spottless
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Fernando

Stayed 2 nights in Nov 2025