Sonesta ES Suites San Jose Airport

3.0 star property

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Photo gallery for Sonesta ES Suites San Jose Airport

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1602 Crane Ct, San Jose, CA, 95112
  • Place, Casino M8trix
    ‪13 min walk‬
  • Place, San Jose Municipal Golf
    ‪4 min drive‬
  • Place, SAP Center at San Jose
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪2 min drive‬

Room options

Suite, Multiple Beds (Two Bedroom)

7.4 out of 10
Good
(13 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(15 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.6 out of 10
Excellent
(28 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed (One Bedroom)

8.0 out of 10
Very good
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta ES Suites San Jose Airport

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you're just a quick walk from Silicon Valley. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from PayPal Park and 10 minutes from Levi's Stadium
  • Dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a corner/local shop. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 31 2025 to June 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyrone

Stayed 2 nights in Nov 2025

2/10 Terrible

Noelle

Disliked: Cleanliness, property conditions & facilities
I reserved this room for my daughter in law and my grandson. They woke up in the middle of the night with cockroaches crawling on them!
Stayed 1 night in Nov 2025

8/10 Good

Beth

Stayed 3 nights in Nov 2025

4/10 Poor

Nicole

Disliked: Cleanliness, amenities
Our 1st room the bed was infested with fleas. The sheets most couldn’t have been cleaned. We asked to switch rooms. Because our clothes were already worn, we were sitting on the bed. The fleas got on our clothes and we had the same somewhat of an issue in the next room that we got we did not have any dogs with us.
Stayed 3 nights in Nov 2025

4/10 Poor

hyuna, escondido

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at Sonesta San Jose from Nov 26–28, and the room had not been cleaned at all. There were clumps of hair on the floor, and it was clear the vacuuming hadn’t been done. I also found a vaping device between the pillow and headboard, and the disposal was broken. Overall, a very disappointing stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Stayed 2 nights in Nov 2025

10/10 Excellent

teresa

Stayed 2 nights in Nov 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff great, breakfast was nice!
Stayed 2 nights in Nov 2025

10/10 Excellent

Octavio, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean; renovated. Only thing that makes it look bad is all the campers/RV encampments outside the inn. Otherwise, it’s clean and renovated and I would definitely stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

aaron

Business traveller
Liked: Cleanliness, property conditions & facilities
This location is surrounded by homeless encampments. They’re camping in the adjacent parking lots so they make the area sketchy.
Stayed 7 nights in Oct 2025

8/10 Good

william

Stayed 1 night in Nov 2025

10/10 Excellent

christy

Stayed 1 night in Nov 2025

10/10 Excellent

ethel

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Chuck

Nice place and staff. The homeless surrounding the area and the loud rap music and marijuana at 9:00am was not enjoyable
Stayed 1 night in Nov 2025

8/10 Good

Hugo

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 15 nights in Oct 2025

10/10 Excellent

Arsenio

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Nov 2025

10/10 Excellent

janyerkye

Stayed 7 nights in Nov 2025

8/10 Good

Susie

Stayed 2 nights in Oct 2025

8/10 Good

Novelyn

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s my second time to book this hotel. Always my choice in SJ for good price for an ample space 2 bedroom suite, good breakfast and parking is not a problem.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean with lots of space i love how t It had 2 separate bedrooms.Very comfortable beds
Stayed 3 nights in Oct 2025

4/10 Poor

dee

Travelled with family
Liked: Amenities
Disliked: Staff & service
Hotel was great. It’s always our go to hotel when we are in town, but the neighborhood has become a place for Rv parking/homelessness. I understand sometimes things happens, but it’s becoming a place I may not want to come back to due trash and safety concerns.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Yorleny

Stayed 3 nights in Nov 2025