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La Hacienda San Jose Silicon Valley

3.5 star property

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Photo gallery for La Hacienda San Jose Silicon Valley

Lobby sitting area
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Deluxe Suite, 1 Bedroom, Executive Level | Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
399 Silicon Valley Boulevard, San Jose, CA, 95138
  • Place, San Jose Behavioral Health
    ‪2 min walk‬
  • Place, Santa Ynez Canyon
    ‪2 min drive‬
  • Place, SAP Center at San Jose
    ‪11 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

View all photos for Mobility Accessible Two Double Room

Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, bathrobes

Mobility Accessible Two Double Room

  • Sleeps 4

Mobility Accessible Single Queen

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Executive Level

Deluxe Suite, 1 Bedroom, Executive Level | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bedroom Suite With Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe King Bedroom Suite With Balcony

  • Sleeps 2

View all photos for Standard King Room

Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, bathrobes

Standard King Room

  • Sleeps 2

View all photos for Standard Double Queen

Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, bathrobes

Standard Double Queen

  • Sleeps 4

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About this property

La Hacienda San Jose Silicon Valley

Hotel with free parking, in the vicinity of CSU San Jose State University
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a microwave in a common area and a seasonal outdoor pool.
La Hacienda San Jose Silicon Valley offers 207 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of La Hacienda San Jose Silicon Valley's great location. During your stay, you're just a quick walk from Silicon Valley. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by car from CSU San Jose State University and 12 minutes from San Jose Center for the Performing Arts
La Hacienda San Jose Silicon Valley offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5996 square feet (557 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly La Hacienda San Jose Silicon Valley. Self parking is free.

This San Jose hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre (5,996 square foot of space)
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay
  • Rollaway bed fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points Sheraton San-Jose Silicon Valley
Four Points Sheraton Silicon
Four Points Sheraton Silicon Hotel
Four Points Sheraton Silicon Hotel San-Jose Valley
Holiday Inn San Jose-Silicon Valley Hotel San Jose
Four Points Sheraton San-Jose Silicon Valley Hotel
Four Points Sheraton Silicon Valley Hotel
Four Points Sheraton Silicon Valley
Hacienda Jose Silicon Valley
Hacienda Silicon Valley San Jose
Wyndham Garden San Jose Silicon Valley
La Hacienda San Jose Silicon Valley Hotel
La Hacienda San Jose Silicon Valley San Jose
La Hacienda San Jose Silicon Valley Hotel San Jose

La Hacienda San Jose Silicon Valley Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 950 reviews
Rating 8 - Good. 169 out of 950 reviews
Rating 6 - Okay. 125 out of 950 reviews
Rating 4 - Poor. 63 out of 950 reviews
Rating 2 - Terrible. 109 out of 950 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, but the ac worked weird. But I’ve been here before and it’s always great. Great front service as well
Stayed 1 night in Oct 2025

8/10 Good

Hoang

Stayed 7 nights in Oct 2025

2/10 Terrible

Vo

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place smelled like bleach and our room had cracks on the wall and bugs crawling all over the place. There were homeless people hanging around the hotel. We traveled with a group of people and everyone had the same experience. One family had water dripping from the ceiling. Another family had mold on the walls.
Stayed 2 nights in Oct 2025

2/10 Terrible

bryan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not going to sugar coat this. This has been, by far, the WORST hotel experience of a lifetime. We are part of a traveling club, and we stay in a myriad of hotels with our entire team. The worst? Expedia refuses any part of a refund when the hotel is pretty much inhabitable. To be associated with this “hotel” is to be associated with poor reputation. 2 room changes in 2 nights due to a bug infestation is unacceptable. This is so shameful, I can’t even put into words.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

4/10 Poor

Amy

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Heard the gym equipment didn't work well. Homeless people were knocking in our doors at night which didn't make us feel safe. Air conditioner is old and now I'm sick. One of our kids had asthma issues and couldnt compete in the judo tournament we went up for probably cuz the air conditioner was so old. The lobby was nice but rooms are old and outdated. No restaurant and bar available like they advertised. It was conveniently located to our venue so that was great. A live cockroach was found in one of our rooms and water dripped in another. Gross!
Stayed 4 nights in Oct 2025

6/10 Okay

Raymond

Stayed 10 nights in Sep 2025

2/10 Terrible

Franco

Disliked: Cleanliness, property conditions & facilities
I found 2 cockroaches in my room. I have photos to share. The hotel itself smells like bleach as clearly there is water damage and mold. All of the surrounding areas hotels were booked so I couldn’t find alternative options. My children are 8 and 9 and asthmatic and kept complaining about breathing in their room. We stayed mostly in the lobby area during our stay, other than that we avoided the hotel as much as possible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdul Gafoor

Stayed 1 night in Oct 2025

10/10 Excellent

Melodie and Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy going to this hotel. The accommodations, friendly service,quiet and price were exceptional!! We asked for a shower repair and got it within hours.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a couple concerns that need addressing regarding my room. 1. I had a do not disturb sign on my door. I believe the staff came in my room while I was gone. 2. The faucet in my room sprayed all over the counter when turned on.
Stayed 4 nights in Sep 2025

10/10 Excellent

armando

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet friendly staff
Stayed 1 night in Sep 2025

4/10 Poor

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Aug 2025

4/10 Poor

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
During my stay, I requested housekeeping in advance since the hotel makes it optional, and I even reminded the staff before leaving in the morning. Unfortunately, no one ever came to service the room. On the first night, I approached the front desk to ask about it, and the staff member told me there was nothing he could do because it was too late and housekeeping had already left. I then asked for clean towels, and at first he said he was too busy to help. I explained that I had no clean towels and was traveling with children, at which point he went to the back and brought out a couple, but not a full set as I requested. I found the lack of responsiveness and the dismissive attitude very disappointing. A basic level of service and courtesy was missing, which significantly impacted the comfort of my stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Marina

Stayed 2 nights in Sep 2025

8/10 Good

Marina

Travelled with partner
Liked: Staff & service
It’s a good and clean. The only thing is they don’t have suficiente parking lot.
Stayed 1 night in Sep 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stained rugs, smelled strongly of bleach and cleaner. It’s cheap
Stayed 1 night in Sep 2025

6/10 Okay

Kelli

Travelled with partner
Liked: Staff & service
It was OK, the price was right and it was pretty clean. Our room had a bad odor, balcony was very dirty but they did have it locked and unaccessable. Beds were clean, carpet in bedroom dirty, bathroom clean. Very friendly staff.
Stayed 3 nights in Sep 2025

6/10 Okay

Felipe

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca

Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos, San jose

Stayed 1 night in Sep 2025

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room with prior coke & beer bottles left behind the desk/table & a broken sink faucet that leaked all over the counter, soaking our toiletry bags/items. They advertised free breakfast but was told the restaurant had closed so there was no breakfast offered any longer.
Stayed 1 night in Sep 2025

2/10 Terrible

lizette

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
we had to change rooms 3 times, the first room smelt bad and was really smoky. the second room we got changed too the ac didn’t work, and finally the third room was decent but there was stains on the wall that looked like blood. i do not recommended staying here. don’t get fooled by the good reviews
Stayed 1 night in Sep 2025