I booked this property for a work stay and my teams experience was incredibly disappointing.
First, upon arrival, they found that the garage was too small to fit their F-250 truck and there was no other parking available. I contacted the owner and he mentioned there was a park and ride 2 miles away. To add insult to injury, they also found that there was no central air conditioning, only one small wall unit in the master bedroom. After working outside in the summer heat, they couldnât even stay there comfortably. If these items would have been properly mentioned in the description, I would have never booked the property.
On top of these issues, the overall cleanliness of the property was subpar. It was clear that the place hadn't been properly cleaned and there was a pile of furniture dumped in front of the unit. They didnât feel comfortable so I went ahead and contacted the owner to voice our concerns. He mentioned there was no cancellation or refunds available since he wouldn't be able to rebook even after I had sent him pictures of the issues.
After booking hotel rooms for them down the street, I kindly notified the owner that they would not be staying there and asked that he at least refund half of the stay. I never heard back leaving me no choice but to write this review.
The property was clean, comfortable, and cozy. The garage made parking a cinch, and it was a very short drive (short enough that we walked twice instead of driving) to the center of town. The host was kind and communicative, making the whole stay fun and easy!
Exactly what we were looking for, great location and had everything we needed. Thank you Luke for such a beautiful property, and the excellent responses when we needed it.
ï»żWe booked this several months out to attend the Ohana Fest in Dana Point. Three hours before check in, the host canceled our booking. We did get a refund but there was absolutely no communication from the host, it took me reaching out since no instructions were provided, left the host my phone number and we never heard from them. We are extremely unhappy from this experience and VRBO wasnât much help either.
Very convenient for us to spend our days with family nearby and a comfy place to return to each night. Luke is a great host and accommodated an early checkin and an extra night.