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Hotel Alcazar

2.5 star property

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Photo gallery for Hotel Alcazar

Plasma TV
Deluxe Room, 1 Queen Bed | Terrace/patio
Outdoor pool, open 1 PM to 9 PM, pool loungers
Beach nearby, white sand, beach shuttle
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Paseo del Rey, Del restaurante El Timon 150 mts N, San Juan del Sur, 48600
  • Place, San Juan del Sur Beach
    ‪1 min walk‬
  • Place, Church of Saint John the Baptist
    ‪6 min walk‬
  • Place, Old Lighthouse Trail
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Alcazar

This smoke-free hotel features an outdoor pool, a bar/lounge and spa services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and express check-in are on-site.
Hotel Alcazar offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This San Juan del Sur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they enjoy the overall property condition at Hotel Alcazar. During your stay, you're just a quick walk from San Juan del Sur Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • Steps from San Juan del Sur Beach and 8 minutes on foot from Petroglyph
  • Airport and beach shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at the business-friendly Hotel Alcazar. A beach shuttle and a round-trip airport shuttle are available for a fee. Self parking is free.

This San Juan del Sur hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Alcazar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 1 PM to 9 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcazar San Juan del Sur
Hotel Alcazar
Hotel Alcazar San Juan del Sur
Hotel Alcazar Nicaragua/San Juan Del Sur
Hotel Alcazar Hotel
Hotel Alcazar San Juan del Sur
Hotel Alcazar Hotel San Juan del Sur

Hotel Alcazar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 69 reviews
Rating 8 - Good. 17 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Hotel , well located on Main Street and in front of the beach . Excellent Service , Good Breakfast . We enjoyed our stay in this hotel . Several options nearby for food and Music
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants nearby, staff was very kind.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms are super nice, the staff goes above and beyond especially Nelly, I definitely recommend it
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. Great views right on the beach
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

carl

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place, excellent staff. A litttle noisy on the weekends but still great option
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

Claudia

Liked: Cleanliness
Disliked: Amenities
Great staff, hotel is nice but the noise from the club and bar’s across the street was excessive till 4am. Even though the reservation indicated the noise it was worst than we expected. Breakfast had one option felt they could have offered other options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful! The view of the beach was beautiful!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at hotel Alcazar! The staff were incredibly helpful and friendly. The hotel has a great view and is close to anything you need! Sad to leave
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, quite grand. Nice pool and big room with view out to the beach. Great location, close to everything but very noisy at night due to nightclubs nearby.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Monidipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, beautiful room and view, excellent staff and breakfast. We were nervous about noise levels as it is across bars and a hostel is right behind, but had no issues at all. Just make sure the balcony doors are closed and AC is on :)
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly staff, and very clean. Only problem is if you want to get a good night sleep FORGET about it. Club is across the street and they party till 5 am.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2023
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the balcony view of the ocean, the streets, and the restaurants. Hotel Alcazar was Clean and the staff were friendly and helpful. We did not like the pool temperature. We found it very cold.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremly Noisy all day and until 4am.... It has a cross street 2 bars that are open all night.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelers be warned there is a disco across the street that is open till 6 am ,, very loud . Other than that wonderful room and top floor had great view of the beach
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert has breakfast that comes with it. Its very good cooked fresh. Bed are comfortable ac is cold. Bathroom is fine. I did smell like a moldy smell if they want to get rid of that smell they need to repaint, but other than that everything was great. I would stay there again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely San Juan Del Sur

Staff were very kind, great size room and good A/C with nice breakfast. During Fri to Sun the area by ocean is very loud. During week it was perfect. Even with noise on Sunday it was not horrible. I put on YouTube rain fall
Festival
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Marlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Attentive staff. Amazing breakfast! However, reading the reviews prior regard noise was definitely helpful. It’s noisy! Earplugs are a must. But the location was very central so perfect for walking/adventuring around town.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, comfortable, helpful

Alfredo and Nelly were super helpful. They arranged rides to and from the airport and to all the activities we wanted. They helped find out cost, reserve trips with guides, coordinate timetables and figure out what we wanted. The rooms were clean and super comfortable and we watched a beautiful beach sunset from our patio daily. The included breakfast was Nicaraguan standard fair: fresh, simple, and delicious. It was lout throughout the weekend with its proximity to nightclubs, but it wasn’t too bad. We slept great while we were there.
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Bertha Yubelka

Liked: Staff & service
Disliked: Property conditions & facilities
Balcony chairs were broken, asked the staff for a replacement and they told they will notified somebody from management but in 3 days we never heard anything from them, any compansation, pics taken.
Sillas del balcon
Mesa del balcon
Silla del balcon
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Chris

Liked: Staff & service
I recently stayed at this hotel and had a mixed experience. The noise from Club Arribas between 11 PM and 3 AM was brutal; the earplugs provided at check-in hinted at the issue. Additionally, I noticed some stained linen sheets and curtains, but despite these drawbacks, Room 7 was a beautiful choice, especially with its spacious terrace.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

RJ

Disliked: Staff & service

Lost a diamond ring set. - perdí un par d Anillos

I lost a diamond ring set. I was going to proposed to my girlfriend and when I look for the rings they’re were missing. I called management to file a complaint and they told the housekeeper that cleaned the room has gone to vacation. They said they were going to ask her whenever she gets back. No bueno.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man musste nur über die kleine Straße gehen und war direkt am Strand. Tolle Lage, wir hatten sogar ein Zimmer mit Meerblick. Direkt gegenüber war ein Club, da kann es auch mal bis in den frühen Morgen lauter werden - aber das hat uns das Hotel von Anfang gesagt, also super Kommunikation. Das Personal war auch sehr freundlich.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación! El ruido NO se escucha dentro de las habitaciones! El personal muy amable! Y las habitaciones son hermosas! Muy muy recomendado!
Stayed 2 nights in Jan 2025