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AC Hotel by Marriott San Juan Condado

4.0 star property

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Photo gallery for AC Hotel by Marriott San Juan Condado

Property amenity
Outdoor pool
View from property
Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1369 Ashford Avenue, San Juan, 00907
  • Place, Atlantic Beach
    ‪7 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪9 min walk‬
  • Place, Condado Beach
    ‪3 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(152 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed, Balcony

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Partial Ocean View

7.4 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel by Marriott San Juan Condado

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
AC Hotel by Marriott San Juan Condado offers 233 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of AC Hotel by Marriott San Juan Condado's great location. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at La Bodeguita De Manolo
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the pool
  • Just a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center
  • Cats and dogs welcome for a fee
AC Hotel by Marriott San Juan Condado offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3195 square feet (297 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott San Juan Condado. Parking is available for a fee.

This 4-star San Juan hotel is smoke free.

La Bodeguita De Manolo – This restaurant specialises in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines – This coffee shop serves breakfast, lunch and light fare. Open daily.
Bar.C.Lona – On-site rooftop bar. Open daily.
AC Kitchen – This buffet restaurant only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 690 out of 1214 reviews
Rating 8 - Good. 248 out of 1214 reviews
Rating 6 - Okay. 149 out of 1214 reviews
Rating 4 - Poor. 63 out of 1214 reviews
Rating 2 - Terrible. 64 out of 1214 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robert V

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very responsive there was hair in the shower when we checked in I called down with in ten mins someone was at the door to re-clean the bathroom
Stayed 4 nights in Dec 2025

6/10 Okay

Amiya

Travelled with group
Liked: Cleanliness, amenities
The room was OK, but the sink was in the middle and the way the mirror was positioned was extremely inconvenient. The lighting was also pretty poor. As for the staff they could’ve been more helpful, every time we ask them a question they couldn’t really answer it. maybe it’s because I stayed at the Marriott resort last time, but this is definitely a step down. However a decent hotel with a very convenient location. They also had a few complementary things like bikes we were able to use for eight hours so I would say we got our moneys worth. Just be mindful that our room was a bit interesting and the staff weren’t very helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

CHICHEBEM

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the room, was spacious and the balcony was night. The only complaint is the lighting. We were 2 young women who wanted to take those cute pics but couldn't, needs better lighting!!!! but 10/10, will be coming back again.
Stayed 5 nights in Nov 2025

6/10 Okay

Ruby

The location is good. The lighting in the room was awful. The cleaning services were good. The hotel was nice and staff were helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025

4/10 Poor

Ziyue

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this place is that its close to everything. everything else sucks. the chair was full of dust, we almost got hit by a light bar going into the elevator. the room smells really bad. Would not come here again
Stayed 3 nights in Nov 2025

8/10 Good

Jahnyia

Stayed 3 nights in Nov 2025

10/10 Excellent

Indira

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and thoughtful staff. The the roof top Restaurant was really good truly recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Radames

Liked: Cleanliness, staff & service, amenities
Very good in general. The elevator situation was a bit frustrating though. Staff was super friendly and the penthouse bartenders were awesome. Would go again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very nice suite.
Stayed 2 nights in Nov 2025

4/10 Poor

COLIN

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
This place feels a bit like a motel masquerading as a Marriott. When we arrived at 9 PM after travelling for twelve hours we were told that they had run out of king beds and that they’d be putting us in a room with two queens instead. The guy who greeted us seemed to think we’d be perfectly fine with this since we were two men (i.e. myself and my husband). When I informed him that I had quite specifically booked a king and was not at all fine with failing to receive what I was paying a fairly significant sum for over the course of our four day stay, he looked confused and asked if there was someone else staying with us? I informed him that it would just be the two of us. Only then did he suddenly manage to find in the hotel’s inventory the king room I had actually reserved. Beyond this very disconcerting introduction to the property, I found many of the furnishings to be worn, the design of the rooms less than ideal (e.g. putting the washbasin and mirror in the room made it impossible to do anything in the morning), and the “destination fee” an exorbitant attempt at upselling. The pool area was okay. But other than that I found very little about this hotel that was worth the hefty price I paid.
Stayed 4 nights in Nov 2025

2/10 Terrible

Ola

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad service Overrr priced No view Under staffed Away from everything The whole experience was just horrible
Stayed 3 nights in Nov 2025

10/10 Excellent

Wanna

Stayed 2 nights in May 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Johntelle

Stayed 4 nights in Jul 2025

10/10 Excellent

Orlando

Liked: Property conditions & facilities
Stayed 13 nights in Oct 2025

10/10 Excellent

Tatiana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel hospitality was great, ambiance fantastic, didn’t try the food but the restaurant at the hotel looked great. Overall great experience. A little walk to the beach but hotel provides chairs and towels. Great place to stay.
By the pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities
Everything amazing
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Mauricena

Stayed 4 nights in Oct 2025

10/10 Excellent

Israel

Stayed 1 night in Sep 2025

10/10 Excellent

Shantel, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Freshly made and the staff accommodated all my necessities. They provided free bike rentals during the day. Pool was cleaned with great seating and lounge area.
Stayed 3 nights in Oct 2025