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Abitta Condado by IHG

3.0 star property

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Photo gallery for Abitta Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Property video
Outdoor pool, pool loungers
Suite, Multiple Beds, Balcony, Lagoon View | Terrace/patio
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Cll Clemenceau, San Juan, 907
  • Place, Parque La Ventana al Mar
    ‪1 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Place, Condado Beach
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lagoon View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lagoon View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Lagoon View

Suite, Multiple Beds, Balcony, Lagoon View | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Balcony, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 King Beds

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About this property

Abitta Condado by IHG

Hotel with an outdoor pool, steps from Laguna del Condado
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe and Access to hot tub are on-site.
Abitta Condado offers 99 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Abitta Condado, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include convenience store, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Steps from Laguna del Condado and 6 minutes on foot from Casino del Mar at La Concha Resort
Abitta Condado offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Abitta Condado. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Abitta Condado has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 33.45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 40.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 20 for children
  • Valet parking fee: USD 33.45 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

Abitta Condado by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 64 reviews
Rating 8 - Good. 11 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 5 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Hernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking conditions are horrible. Valet for $33 a day and the car stayed out on the street. Take time to get the car cause is only 1 driver
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin William, carlisle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Clean room. A+
Stayed 4 nights in Dec 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Room spotless staff very nice we had one small issue done in 5 minutes Excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good in the area was in a good location. The pool was a little small, but we made the best of it. I would come back.
Stayed 1 night in Jan 2026

6/10 Okay

Charles

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
While very understaffed, the staff was kind and lovely. Asked multiple times for the room to be freshened up, didn’t happen until night 8. We flew out the next day. Needs a lot of work in the newly acquired section of the hotel, bathrooms are definitely sub par. Pool was dirty and the hot tub constantly had a thick layer of scum. If you are someone who uses the pool on vacation, this is not an ideal spot. Not the fault of the hotel, but the hallways in the new tower constantly smelled like weed. We wouldn’t book here again. For the cost, we wouldn’t recommend. Positive note: the staff was exceptional and kind. Negative note: Dirty and way understaffed.
Stayed 8 nights in Dec 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a frustrating stay overall. During my 5 night–6 day stay here, housekeeping only serviced the room once. The first room had no window covering, and the water never became hot at any point during the stay. Construction began around 8:00 AM every morning and repeatedly woke us. I also witnessed a guest being rescued from a stuck elevator, which raised safety concerns. Laundry facilities were available but there was never change to run the machine on-site, requiring a trip to a sister hotel. After 10:00 PM, the main building lobby could not be accessed internally, you had to walk outside on the street. This meant no access to ice, the pool, or the store late at night. I also saw roaches in the hotel. The staff were kind and polite, but they appeared overwhelmed and at times unresponsive. It was clear many problems were beyond their control, and they seemed worn down dealing with ongoing operational issues. Unfortunately, these combined problems made this a disappointing stay.
Stayed 6 nights in Jan 2026

4/10 Poor

Jean

Travelled with group
Disliked: Amenities, property conditions & facilities
The pool and hot top was very disappointing, dirty, and discolored water. Elevator was not working two different days. Restaurant connected with the hotel was frequently out of many items including syrup ( ordered waffles and was told after being served that syrup not available). Difficulty obtaining individual checks when seated at same table, inconsistent rules and regulations between serving staff. Management addressed the problems in timely manner and addressed the problems. Overall the hotel was clean.
Stayed 7 nights in Dec 2025

4/10 Poor

Chris Nicole Reyes

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Check in delayed by 3 hours and downgraded my room last minute to a room with a broken window and broken shower faucet handles. Very disappointed.
Stayed 1 night in Jan 2026

4/10 Poor

Gary

Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in Jan 2026

10/10 Excellent

Maximus

Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Clean hotel and room. Friendly staff. Rooftop pool with a great view. Conveniently located to City Centre and fine restaurants. The ease of access to the bike trail was excellent. Just one suggestion, a char be provided for the bell hop. He stands there all day.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and service was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Rafel

Travelled with partner
Liked: Cleanliness, amenities
My wife I stayed here for the Christmas 2025. At first my rating would have been a 3 star because our first night they stuck us in the building that was being renovated. That specific room had no curtain on the door and also had a big gap between the door and the ceiling and it was also that way for the bathroom window. It looked like we were in a broom closet. However, the next day I spoke with the wonderful desk clerk, Alana. She quickly had us moved into the new building that was much better. Alana was absolutely magnificent in helping with all our needs from the nicer room to many details of adventures/restaurants in the area. The hotel is very clean and the restaurant is wonderful for breakfast. The hotel is within walking distance to the beach and many restaurants. The location is on point! Would definitely stay here again and would definitely recommend.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aida

Very nice
Stayed 3 nights in Dec 2025

2/10 Terrible

Elinor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was falsely advertised. Breakfast for two was not available although it was included on expedited website. No water to drink in the hotel . Staff was rude and unhelpful, Pool and got tub we're filthy.
Patio
Stayed 4 nights in Dec 2025

10/10 Excellent

EBONI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abitta Condado is the cutest boutique hotel! Walking distance from plenty of action including restaurants, shopping and the beach. The pool area is small but well designed and aesthetically pleasing! The hot tub was relaxing and the fitness room had the basics you need to keep the momentum going while on vacation. The staff was very helpful and the onsite restaurant had amazing food! Overall the hotel was very cutesy very demure!
Stayed 1 night in Dec 2025

2/10 Terrible

Ossie

The desk was understaffed, and the staff was poorly trained and didn’t know basic things about the property. They failed to tell us that there are two steps in front of the only elevator in one of the towers and the elevator doesn’t fit a luggage cart, making it difficult to bring luggage to your room. Another staff member, Carlo, was extremely rude and refused to assist me when the only passage from the swimming pool to our tower was locked, suggesting instead that we exit the building and walk outside on the street in our bathing suits to get to our tower. When I tried to engage him in conversation, he refused to speak to or look at me, and would only speak to my son. The hot tub was broken, there was no effort to fix it,
Stayed 2 nights in Dec 2025

8/10 Good

Ronald

Stayed 4 nights in Dec 2025

2/10 Terrible

Marissa

When I arrived with my husband and kids at 3:45 am, our room was not available, despite reserving and paying for the room more than 2 months in advance, checking in online several days before our stay, sending an email to let them know we’d be in later than expected AND having my sister (also a guest) tell the front desk our flights were delayed. The front desk employee was a kind, young kid who tried to accommodate us which meant our family sat on the sparse lobby furniture for nearly 2 hrs in the middle of the night while they figured out IF they could give us a room. We want our money back.
Stayed 1 night in Dec 2025

10/10 Excellent

Jamain

Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Franco

Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and attentive
Stayed 4 nights in Dec 2025

10/10 Excellent

Chantal

Stayed 6 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 5 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has dinner in the restaurant. Food and service was great
Stayed 5 nights in Dec 2025

10/10 Excellent

Caleb, santa rosa

Stayed 5 nights in Dec 2025