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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

A beach with rows of sun loungers and umbrellas, a rocky breakwater, and palm trees.
Creator video - submitted by Viajes y Aventuras
A modern living room with a large wooden coffee table, green chairs, a TV mounted on the wall, and a green wall with a vertical garden.
A modern living room with a large window, a flat-screen TV, a sofa, two chairs, and a small table.
A swimming pool surrounded by lush greenery and modern buildings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air-conditioning

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Plaza del Mercado
    ‪11 min walk‬
  • Place, Condado Beach
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

A modern hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a desk, and a TV.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Room, 1 King Bed with Sofa bed, Ocean View

9.4 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a bathroom with a sink, and a view of the ocean through large windows.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Penthouse)

A modern hotel room with a sofa, two armchairs, a bed, a TV, and a dining area.

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a desk, and a TV.

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a sofa, two armchairs, a bed, a TV, and a dining area.

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 186 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Condado Palm Inn San Juan, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Cuban cuisine while dining at Ropa Vieja
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the value of their stay and the location
  • Within a 15-minute walk of Parque La Ventana al Mar and Plaza del Mercado
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, a hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Ropa Vieja – This restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chocobar Cortes – This coffee shop serves breakfast, brunch and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30.11 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 30.11 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1021 reviews
Rating 8 - Good. 223 out of 1021 reviews
Rating 6 - Okay. 119 out of 1021 reviews
Rating 4 - Poor. 53 out of 1021 reviews
Rating 2 - Terrible. 43 out of 1021 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leonardo J Acosta

Great hotel!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here can’t wait to go back! It was super close to everything and the staff was very accommodating!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the 24 hr pool.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Roselia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean Friendly staff
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location walking distance to beach, dinner and entertainment
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth Castaneda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate through places
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the beach and restaurants. Pool area was nice. Very quiet while sleeping.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

COME ARISTIDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
Clean room, good location, access to beach
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Excellent service
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ana E

Staff is great, clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice balcony looking over the ocean 1 block away bed was really comfortable room was super clean pool and hot tub open 24/7 and free coffee in the morning very nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room overlooking the ocean. Close walk to many restaurants and shops.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, staff was very friendly and very helpful. Could walk to everything and the beach is about 1 block away. Would definitely stay again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and great view of the bea h.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, customer service was amazing. We needed a few additional items and the staff got the to very quick. Couldn’t have had a better experience.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jared

Location and staff where awesome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The location and amenities were perfect. A short drive from the airport or to Old San Juan, surrounded by great restaurants, and walking distance to the beach. The resort fee provided access to bicycles that were convenient to use and a dedicated space on the beach with chairs and an umbrella. Fantastic stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Veron

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great amenities.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Emily

Liked: Cleanliness
Staff was friendly and helpful but rooms were noisy
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Needs better amenities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Wilford

Liked: Cleanliness, amenities
Cleanliness and friendly helpful staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great there! I would definitely look into staying here again
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Feb 2026